In-Demand Customer service officer Jobs in Frankston, Vic

IT Support Officer
Bayside City Council —Sandringham VIC
- $5.00 - $83,038.80 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
- Work from home
- Parental leave
Regional Support Officer
Country Fire Authority —Dandenong VIC
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Parental leave
9d
Senior Venue Experience Officer
City of Greater Dandenong —Dandenong VIC
- $80,382 - $95,116 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Team management
5d
PASS Project Officer
Monash University —Clayton VIC
- $100,155 - $108,106 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
1d
Coordinator Financial Services
Bayside City Council —Sandringham VIC
- $133,367.11 - $149,592.80 a year
- Full-time
- Hybrid work
- Accounting
- Work from home
- Parental leave
11d
Arts, Events & Libraries Support Officer
Bayside City Council —City of Bayside VIC
- $74,980.49 - $80,502.41 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Gym membership
10d
Payment Support Officer
RACV —Noble Park VIC
- Full-time
- Hybrid work
- Salesforce
- Negotiation
Administrative Officer (Skills and Job Centre)
Chisholm Institute —Dandenong VIC
- Full-time
- Administrative experience
- Education
- No degree
- Employee assistance program
Clinic Administration Officer
Sonic HealthPlus —Dandenong VIC
- Full-time
- Administrative experience
- Clinic
- Front desk
- Employee assistance program
- Gym membership
6d
Development Services Support Officer
Bayside City Council —Sandringham VIC
- $4.00 - $74,980.49 a year
- Full-time
- Hybrid work
- Customer service
- Work from home
- Parental leave
10d
PART TIME Sandwich Artist
Subway —Officer VIC
- Part-time
- Retail sales
Quick Apply
Casual Library and Learning Services Officer
Chisholm Institute —Cranbourne VIC
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
11d
Customer Relation
O'Brien Electrical and Plumbing —Rowville VIC
- Customer service
- Microsoft Office
- Administrative experience
4d
Security Officer
Millennium —City of Bayside VIC
- Part-time
- CPR Certification
- First Aid Certification
4d
Maternal and Child Health Business Support Officer
City of Greater Dandenong —Dandenong VIC
- $38.36 - $40.65 an hour
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Medical Administration Officer
Monash Health —Clayton VIC
- 12 hour shift
- Administrative experience
- Organisational skills
- Communication skills
- Health insurance
- Annual leave
Technical Officer
PPG —Clayton VIC
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
Quick Apply
Child Protection Administration Officer
Department of Families, Fairness and Housing —City of Bayside VIC
- Full-time
- Recruiting
- Organisational skills
11d
Animal Attendant Team Leader
The Lost Dogs Home —Cranbourne VIC
- Weekend availability
- Medication administration
- Customer service
- Clinic
- Employee assistance program
5d
Administrative Officer - Genetics Services
Monash Health —Clayton VIC
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
11d

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IT Support Officer

Bayside City Council -
Sandringham VIC

Apply Now

Job Details

Full-time
$5.00 - $83,038.80 a year

Benefits

Work from home
Parental leave
Gym membership
On-site parking

Qualifications

Azure
Computer Science
Microsoft Office
Diploma
Working with Children Check
Intune
Help desk
Information Technology

Full Job Description

Employment Status: Permanent, full time
Days & Hours of Work: Monday – Friday totalling 38 hours per week
Competitive Salary: Band 5 - $83,038.80 p.a + 12% superannuation
Location: Corporate Centre in Sandringham, with the flexibility to work from home

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

Reporting to the Coordinator Service Desk working within the IT support Team, the key purpose of the IT Support officer is to provide efficient, timely, accurate and reliable IT support to the customers of Council’s IT department while also assisting these customers to utilise IT to their best advantage and contributing to the development and implementation of measures to improve and enhance IT support services.

You will be responsible for:

Excellent Customer Service is delivered to ensure a great customer experience for the Organisation
Technology, systems and solutions are provided and maintained within IT standards and practices
Install, maintain, update and support all council desktop applications, systems and peripherals
Participate as a member of the IT Support team in department Projects and Initiatives
Service Desk calls are classified, responded to and resolved in a timely, accurate and effective manner
Liaising with Contractors, Consultants, Vendors and service providers on matters relating to internal IT support
Purchasing of peripherals and monitoring stock levels

Key Selection Criteria:

To be successful in this role, you will bring the following skills and competencies:

Post-secondary qualifications in Information Technology or related discipline, may include any of the following;

Computer Science (diploma or equivalent)
Information Technology (diploma or equivalent)
Relevant industry-based training
Minimum 3 years’ experience in a related field
A solid understanding of the role of the Help Desk and 1st & 2nd Level support
Experience supporting Windows 10/11, iOS, Android and Office 365 in an enterprise environment
Experience administering Active Directory/Azure Entra ID and Intune
Demonstrated ability to manage multiple competing priorities and high-volume workloads effectively
Strong attention to detail

Mandatory pre-employment requirements:

Be willing to undergo and complete a satisfactory criminal history check
Provide or obtain an employment-based Working with Children check

What we can offer you in return:

A work life/balance through flexible and hybrid working arrangements
Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year
Dedicated Staff Wellbeing programs, events and gym membership discounts
Learning and development opportunities so our people can grow and thrive
A Parkland surrounded office that is only short 500m stroll to the beach
Free onsite staff parking plus hybrid vehicles that employees can book for work related travel

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

To discover more about the role and responsibilities review the Position Description.

Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role.

Click Apply to submit your application.

If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager

Applications close: Sunday 19 July, 11:55pm

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any questions, please contact Ricky Naylor on 03 9599 4794 or via email [email protected]

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.

Apply Now

Refine Your Search

customer service officer jobs in frankston, vic

IT Support Officer

Regional Support Officer

Senior Venue Experience Officer

PASS Project Officer

Coordinator Financial Services

Arts, Events & Libraries Support Officer

Payment Support Officer

Administrative Officer (Skills and Job Centre)

Clinic Administration Officer

Development Services Support Officer

PART TIME Sandwich Artist

Casual Library and Learning Services Officer

Customer Relation

Security Officer

Maternal and Child Health Business Support Officer

Medical Administration Officer

Technical Officer

Child Protection Administration Officer

Animal Attendant Team Leader

Administrative Officer - Genetics Services

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