Department: Multilingual Academy
Department/Agency: Multicultural NSW
Location:
Parramatta, NSW, AU, 2150
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Req ID: 85828
Learning and Development Specialist
Location – Parramatta (Hybrid)
Employment type – 1x Ongoing full-time and 1x Temporary full-time (up to 6 months with possibility of extension)
Grade – Clerk Grade 7/8
Salary – $116,981 pa - $129,492 pa plus employers’ contribution to superannuation and annual leave loading
Your role
This is an exciting opportunity for an experienced Learning and Development Specialist to drive capability and performance across a diverse and dynamic workforce. In this role, you will contribute to the development and implementation of innovative learning strategies that support organisational priorities and strengthen workforce capability.
You will lead learning needs analysis, design and deliver engaging learning programs, and partner with stakeholders to build practical, impactful development solutions. Working in a collaborative and forward-thinking environment, you'll have the opportunity to influence learning outcomes, foster a culture of continuous improvement, and help shape the future capability of the organisation.
What you’ll do
You will play a key role in developing innovative learning solutions that build capability, enhance performance and support organisational success by:
Leading learning and capability needs analysis to identify skill gaps and development opportunities.
Designing, developing, facilitating and evaluating engaging learning programs aligned to business priorities.
Delivering learning solutions across face-to-face, virtual and digital platforms using contemporary adult learning principles.
Managing and enhancing Moodle by OpenLMS learning environments, pathways and resources.
Creating digital learning content and resources using tools such as Articulate and Canva.
Collaborating with stakeholders to evaluate learning effectiveness and drive continuous improvement.
Leveraging Microsoft Forms, Power BI and Power Automate to monitor learning outcomes and report on program impact.
Staying informed of emerging learning technologies, trends and best practice to ensure learning solutions remain current and effective.
What we’re looking for
We're looking for a proactive learning professional who can translate business needs into effective capability solutions and has:
Experience designing, developing and delivering engaging learning programs using adult learning and instructional design principles.
Strong Moodle by OpenLMS administration skills, including dashboards, themes, pathways and resource integration.
Proficiency in Articulate, Canva and digital learning tools to create engaging learning content and resources.
Experience conducting learning needs analysis, skills mapping and capability assessments to inform development initiatives.
Excellent stakeholder engagement, communication and facilitation skills, with the ability to influence diverse audiences.
Experience evaluating learning outcomes and using data-driven insights to continuously improve learning effectiveness.
Knowledge of Microsoft Forms, Power BI and Power Automate to support reporting, evaluation and workflow integration.
A commitment to continuous learning, innovation and emerging trends in learning and development.
Download the role description.
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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/
We do work that really matters
At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.
Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Targeted Question 1
Can you describe a time you designed and delivered a learning program using instructional design methods that needed to engage a diverse audience across both digital and face-to-face platforms? What approach did you take and what was the outcome?
Targeted Question 2
Tell us about a situation where you identified a learning need through consultation and data analysis. How did you use this insight to develop a learning solution that aligned with organisational goals?
Applications close Sunday, 13 September 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Elaine Lee via email at
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via email at
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
