In-Demand Head of finance Jobs in Cannon Hill, Qld

Head of Service Management
Compare the Market —Brisbane QLD
- Full-time
- Azure
- Computer Science
- Master's degree
Head of Flight Operations
Metrea Management LLC —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
Head of Special Aviation Missions
Metrea Management LLC —Brisbane QLD
- Full-time
- Office
- Budgeting
- Disability insurance
- Health insurance
Head of Organic Growth
Compare the Market —Brisbane QLD
- Full-time
- AI
- Leadership
7d
Head of Airworthiness (HAAMC) and Continuing Airworthiness Manager (CAM)
Metrea Management LLC —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
Finance Business Partner - Nudgee
Mercy Community Service —Nudgee QLD
- Full-time
- ERP systems
- Analysis skills
- Communication skills
- Referral program
Finance Manager
Affinity Education Group —Brisbane QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Finance Manager
Integria —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- Leadership
- Employee discount
Senior Finance Analyst
Acciona —Brisbane QLD
- Microsoft Excel
- ERP systems
- Analysis skills
13d
Accounts Payable & Finance Executive
PTC Phone Tech & Comm —Calamvale QLD
- Full-time
- Microsoft Excel
- Management
- Communication skills
- Employee discount
Quick Apply
Process Improvement Manager - Procure-to-Pay (P2P)
Corporate Travel Management —Brisbane QLD
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Parental leave
- Employee assistance program
Head of Special Aviation Missions
Metrea —Brisbane QLD
- Full-time
- Office
- Budgeting
- Disability insurance
- Health insurance
Quick Apply
Head of Airworthiness (HAAMC) and Continuing Airworthiness Manager (CAM)
Metrea —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
Quick Apply
Head of Flight Operations
Metrea —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
Quick Apply
Accounts Clerk (Trust)
Barry Nilsson —Brisbane QLD
- Microsoft Excel
- Office
- Communication skills
- Parental leave
14d
Management Accountant
The Arnott's Group —Virginia QLD
- Microsoft Excel
- Management
- Analysis skills
- Free parking
- Free food
Head of IT Delivery
Compare the Market —Brisbane QLD
- Azure
- Management
- No degree
2027 Graduate Program - Finance
Urban Utilities —Fortitude Valley QLD
- $97,000 a year
- Full-time
12d
Senior Leader, Growth Marketing
MyState Limited —Brisbane QLD
- Full-time
- Hybrid work
- Financial services
- AI
- Leadership
6d
Assistant Accountant
Verbrec Limited —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- In-person
Quick Apply
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Head of Service Management

Compare the Market -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Paid volunteer leave

Qualifications

ITIL Certification
Cloud infrastructure
Azure
Computer Science
COBIT
Incident management
IT service management
Master's degree
AWS
Bachelor's degree
Team management
IT support
Scalability
Communication skills
Information Technology

Full Job Description

Who We Are

iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs.

What You’ll Be Doing

The Head of Service Management is responsible for overseeing and optimising IT service delivery within CtM and iSelect, ensuring a seamless experience for internal users. This role drives the execution and continuous improvement of IT service management (ITSM) processes, including user support, incident resolution and service requests.

Key responsibilities include defining, maintaining and implementing ITSM frameworks and leading incident response efforts to minimise business disruptions. Acting as the primary interface for Level 1 IT support, this role ensures efficient triage, resolution, and escalation of internal IT issues. Ultimately, the Head of Service Management is critical in maintaining reliable, high-performing IT services that support business operations effectively.

Oversee IT Services to Internal CTM & ISU Users

Manage delivery of IT services to internal CTM and ISU users, ensuring high user satisfaction and minimal disruption
Act as an escalation point for critical IT service issues
Partner with business teams to understand needs and continuously improve IT service

Accountable for ITSM Setup and Execution

Lead the setup, configuration, and ongoing execution of ITSM processes, tools, and workflows
Ensure ITSM processes are integrated into business operations to drive efficiency and user experience
Monitor performance and identify continuous improvement opportunities

End-to-End Management of ITSM Processes and Controls

Oversee full ITSM lifecycle including incident, request, problem, and change management
Ensure governance, controls, and audit processes are in place and adhered to
Continuously optimise ticketing, query handling, and incident resolution

Accountable for ITSM Process Definition, Maintenance, and Implementation

Define and maintain ITSM processes aligned to best practice and business needs
Ensure documentation is current and teams are trained on processes
Drive implementation of new or improved ITSM initiatives

Level 1 User Interface, Triage, and Resolution for IT Issues

Act as first point of contact for internal IT issues, providing timely triage and resolution
Manage and prioritise support tickets in line with SLAs
Escalate complex issues to appropriate teams

Lead Incident Management and Resolution

Lead the management of IT incidents to ensure rapid resolution
Coordinate with teams to minimise impact, identify root causes, and implement fixes
Provide stakeholder updates and lead post-incident reviews

What’s In It For You

At Compare the Market and iSelect, we’re all about helping people make smart choices – and joining us might just be yours. We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA and you’ll be joining a supportive, forward-thinking team where you can do meaningful work (and be recognised for it!)

We’re guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers - Drive, Noble Intent and All Together.

Plus, we offer a range of great perks to help you thrive both in and out of work:

Vibrant and social community who have annual celebrations, family fun days and regular events
Enjoy flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight
Enjoy additional leave days - ‘ME’ leave and ‘Volunteer Day’ leave
Option to purchase additional leave
Return To Work bonus for returning parents
Quarterly Award and Recognition program

What Sets You Apart

QUALIFICATIONS

Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred)
ITSM certifications such as ITIL (Intermediate/Expert), ISO 20000, or COBIT
SRE certification or strong working knowledge of SRE principles highly regarded
Cloud or infrastructure certifications (e.g. AWS, Azure, Google Cloud) advantageous

EXPERIENCE

IT Service Management and Operations:

Strong experience managing ITSM processes (incident, problem, change, service requests)
Proven ability to implement and optimise ITSM tools and frameworks
Experience establishing ITSM governance, policies, and controls

Site Reliability Engineering (SRE) and System Performance:

Experience applying SRE practices (monitoring, observability, automation)
Strong understanding of infrastructure, cloud environments, and reliability best practices
Ability to improve system stability, scalability, and performance

Incident Management and User Support:

Experience leading high-priority incident management and root cause analysis
Strong background in IT support and Level 1 issue triage and resolution
Experience managing ticketing systems and improving workflows

Stakeholder and Team Management:

Proven ability to partner with senior leaders, IT teams, and business stakeholders
Strong communication skills for escalations, reporting, and updates
Experience training teams and driving continuous improvement initiatives

At Compare the Market and iSelect we’re proud to be an Equal Opportunity Employer and we embrace diversity.

This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available.

iSelect and Compare the Market, brands of iCompare Group, are committed to protecting your privacy. All applications and personal information are kept confidential and securely stored in line with Australian privacy laws, used only for recruitment purposes, and not shared with third parties outside iCompare Group without your consent.

Apply Now

Refine Your Search

head of finance jobs in cannon hill, qld

Head of Service Management

Head of Flight Operations

Head of Special Aviation Missions

Head of Organic Growth

Head of Airworthiness (HAAMC) and Continuing Airworthiness Manager (CAM)

Finance Business Partner - Nudgee

Finance Manager

Finance Manager

Senior Finance Analyst

Accounts Payable & Finance Executive

Process Improvement Manager - Procure-to-Pay (P2P)

Head of Special Aviation Missions

Head of Airworthiness (HAAMC) and Continuing Airworthiness Manager (CAM)

Head of Flight Operations

Accounts Clerk (Trust)

Management Accountant

Head of IT Delivery

2027 Graduate Program - Finance

Senior Leader, Growth Marketing

Assistant Accountant

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