In-Demand Site reliability engineer Jobs in Altona, Vic

Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Senior Site Reliability Engineer, Spend
Airwallex —Melbourne VIC
- Full-time
- Computer Science
- Salesforce
- DevOps
Senior Site Reliability Engineer
Blinq —Melbourne VIC
- On call
- Hybrid work
- DevOps
- AI
- Annual leave
Site Reliability Engineer
Future Secure AI —Melbourne VIC
- Azure
- DevOps
- AWS
Quick Apply
Site/Project Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Administrative experience
- Construction experience
- Civil Engineering
Quick Apply
AI Software Engineer (Front End)
Maincode —Melbourne VIC
- Full-time
- APIs
- AI
Automation Projects Engineer
Visy —North Melbourne VIC
- Full-time
- Manufacturing
- Business
- Parental leave
- Employee assistance program
Mid level Software Engineer (Java/AWS)
Kraken —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- Analysis skills
- Software development
Quick Apply
13d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
Senior Engineer (Signals & ITS)
Ventia Pty Limited —Laverton North VIC
- Leadership
- Communication skills
13d
Operation Tech I, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- AWS
Senior CloudOps Engineer -DevLabs- Support/BAU
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- AWS
- Scripting
Quick Apply
4d
Senior Mechanical Engineer – Solutions Engineering (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Schematics
- Research
- Construction experience
Quick Apply
Full Stack Engineer - Hybrid
Sitemate —Melbourne VIC
- $115,000 - $160,000 a year
- Full-time
- Hybrid work
- AWS
- University
- AI
- Annual leave
- Work from home
8d
Platform Engineer
Pointsbet Australia Pty Limited —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AI
- Work from home
- Parental leave
Quick Apply
Senior Software Developer
Shockbyte —Melbourne VIC
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer Science
- Systems design
- SQL
Quick Apply
Staff Security Engineer
Articore Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- AWS
- AI
Quick Apply
5d
High Voltage Operations Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Senior Full Stack Engineer - Hybrid
Sitemate —Melbourne VIC
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- AWS
- Product management
- AI
- Annual leave
- Work from home
7d
Design Manager - Hyperscale
NEXTDC —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Construction experience
- AI
Quick Apply

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Senior Service Desk / Onsite Engineer (MSP)

VISITS -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Transportation links
Free food
Opportunities for promotion

Qualifications

Microsoft Outlook
Management
Customer service
Driver Licence
Staff training
SharePoint
AI
Leadership
Communication skills
Intune
Time management
Identity & access management

Full Job Description

Join a Service Desk where your impact on customers actually matters
Work across real client environments (not repetitive internal IT)
Delegate and support junior team members
Immediate start available!

At VISITS, you'll support a diverse range of clients, engage with the latest technologies and grow your skills and career, working with a team that values collaboration, growth and delivering meaningful outcomes - not just closing tickets.

Your Role

As part of the National Service Desk, provide technical support to a wide range of businesses with support requests coming via chat, phone, email and our portal
Grow your leadership skills by delegating and coaching junior Service Desk team members, providing hands-on guidance as they complete allocated work, build confidence and develop strong service desk habits
Deliver support via a mix of remote and onsite support at client sites
Support technologies including computers and devices, operating systems (mostly Microsoft) and applications, Microsoft 365, identity management, security products, Teams and Teams Phone etc.
Be involved in the delivery of broader services including changes and projects

The VISITS' difference

Like many MSPs, we handle incidents and service requests across a broad range of technologies. But at VISITS, our culture goes further - we're passionate about helping clients use technology to enable their success.

At the forefront of our culture is considering the human impact of IT services. Incidents represent clients who cannot perform their work (not just something that has broken). New software features are an opportunity for clients to work smarter (not just a new system needing support).

Your Technical and Professional Skills

Working Experience

It's highly desirable that you have worked at another MSP, where you've learnt to be adaptable working across multiple client environments.

Generally, our hires in this position have at least 4 years' experience in similar roles, with proven experience mentoring junior service desk staff.

Ongoing training is provided to all staff, regardless of experience.

Technical

You must have good technical skills and experience in the following:

Windows 11
Management of endpoints, including deployment via Autopilot and management via Intune
Support for M365 applications and services including Outlook, Teams, SharePoint, OneDrive for Business and office productivity tools.
EntraID for identity and access management including MFA and conditional access
Cyber security tools

It would be helpful if you have experience with:

Teams Phone and meeting room technologies
Supporting clients with AI tools
Some/all of our technology stack, including HaloPSA, NinjaRMM, Rewst and ITGlue

Recognised certifications form an important part of our commitment to professional excellence and client confidence. Applicants are expected to hold relevant Microsoft Certifications, or to be actively working towards them. Should you not currently hold the M365 Certified Endpoint Administrator Associate (MD-102) certification, we would anticipate its completion within the first four months of employment and will provide the necessary support to achieve this requirement

Professional

If you're passionate about customer service and love building strong relationships, you'll thrive in this role. Here's what you'll bring:

Outstanding verbal and written communication skills with the confidence to engage all levels of a business
A genuine interest in coaching and supporting junior staff and a desire to develop your own leadership skills along the way
A passion for customer service with a high degree of patience and empathy
An excellent understanding of service desk processes
Solid problem solving and critical thinking skills
Excellent time management skills
Ability to work collaboratively as part of a team or on your own
Reliability and dependability, taking ownership of anything that comes your way
Commitment to ongoing professional development and training

About VISITS

We're a national Managed IT and Cyber Security Services Provider with our head office in South Melbourne.

Our clients are mid-sized and growing small organisations – including listed companies, professional services firms and NFPs – who want more than just IT support. They stay with us because we deliver exceptional business outcomes and standout customer experiences. And we're growing fast!

Our technical team are respected, highly capable and expanding. We only hire the best people who share our passion and values.

Your Perks and Benefits

As part of a friendly and collaborative team, you'll enjoy:

Above average remuneration.
Hybrid/flexible positions aligned to the specific job and client needs.
A brand-new modern office in South Melbourne with a terrace and great views, luxe end of trip facilities (including towel service) and located within easy access of public transport. (Anzac Station nearby. Tram stop outside office).
Personalised professional development plan with opportunities for career progression.
Free breakfast, light lunches, snacks, cafe quality coffee and drinks.
Regular social events, Friday Night drinks and BBQ.
Access to company cars.

Employment Specifics

This is a full-time, permanent role.

You will work from our South Melbourne office and client sites with some flexibility to work from home.

Due to the nature of IT work, the position will involve some occasional after-hours and weekend work. Participation in an after-hours support roster will be also be required.

You must:

Have an Australian driver's licence
Be an Australian Citizen/Permanent Resident
Agree to complete a Criminal History Clearance Check and a security background check.

Remuneration will be negotiated based on your experience and qualifications.

Direct applications only - we are not engaging recruitment agencies for this role.

Please note that we will only be contacting applicants that have been shortlisted.

Quick Apply

Refine Your Search

site reliability engineer jobs in altona, vic

Senior Service Desk / Onsite Engineer (MSP)

Senior Site Reliability Engineer, Spend

Senior Site Reliability Engineer

Site Reliability Engineer

Site/Project Engineer (Australia)

AI Software Engineer (Front End)

Automation Projects Engineer

Mid level Software Engineer (Java/AWS)

Senior Technical Customer Support Engineer - Australia

Senior Engineer (Signals & ITS)

Operation Tech I, Data Center Engineering Operations

Senior CloudOps Engineer -DevLabs- Support/BAU

Senior Mechanical Engineer – Solutions Engineering (Australia)

Full Stack Engineer - Hybrid

Platform Engineer

Senior Software Developer

Staff Security Engineer

High Voltage Operations Manager (Australia)

Senior Full Stack Engineer - Hybrid

Design Manager - Hyperscale

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