In-Demand Order processing Jobs in Parramatta, Nsw

Parts Customer Service & Order Management Coordinator
Konecranes —Smithfield NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
12d
E-Commerce Customer Service & Administration Assistant
Zagarra —Silverwater NSW
- $33 - $35 an hour
- Full-time
- Customer service
- Administrative experience
- Warehouse experience
Quick Apply
1d
Internal Sales Support Officer
Dormakaba Group —Hornsby NSW
- Full-time
- Sales
- Customer service
- Salesforce
Service Administrator
Toyota Material Handling Australia —Moorebank NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Parental leave
- Employee assistance program
2d
Warehouse operator
EWE Group —Chullora NSW
Sales Support Coordinator
Dormakaba Group —Smithfield NSW
- Full-time
- CRM software
- Sales
- Customer service
11d
Customer Service Team Member - Healthcare - Expression of Interest
Toll Group —Eastern Creek NSW
- Full-time
- CRM software
- Customer service
- Salesforce
Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Sales Systems Processing Specialist
Domain Group —Pyrmont NSW
- CRM software
- Microsoft Excel
- Management
- Parental leave
Service Coordinator - Spare Parts, Sydney
Arjo —Eastern Creek NSW
- Management
- Customer service
- ERP systems
2d
Showroom Specialist Sydney
Cosentino —Villawood NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Representitive
ResMed —Sydney NSW
- Full-time
- Hybrid work
- No degree
Facilities Operations Officer
City of Parramatta Council —Parramatta NSW
- $91,365.95 - $100,642.13 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
- Health insurance
- Parental leave
2d
SQL Server Database Administrator
Tradeweb Markets —Sydney NSW
- Full-time
- Computer Science
- Administrative experience
- Bachelor's degree
Allocator
Tommy Hilfiger —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
NEW STORE Sports Direct Sales Assistant - Blacktown
Sports Direct —Blacktown NSW
- Day shift
- Hospitality
- Management
- Customer service
Quick Apply
2d
Ecommerce Shop Assistant
St Vincent de Paul Society —Stanmore NSW
- Full-time
- Sales
- Customer service
- Merchandising
- Parental leave
- Employee assistance program
11d
Customer Support Officer
Clean Plus —Auburn NSW
- Full-time
- Office
- Microsoft Office
- Databases
Counter Sales / Customer Service – Safety & Industrial Products
Allens Industrial Products —Wetherill Park NSW
- $70,000 - $90,000 a year
- Urgently hiring
- Sales
- Customer service
- POS
Quick Apply
2d
Back of House Supervisor
Compass Group Australia —Sydney NSW
- $38.32 an hour
- Full-time
- Culinary experience
- Leadership
- Kitchen experience
- Free food

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Parts Customer Service & Order Management Coordinator

Konecranes -
Smithfield NSW

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Employee rewards program
Work from home

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
SAP
ERP systems
Microsoft Office
Administrative experience
Communication skills
Time management

Full Job Description

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Due to high demand of our services, we are seeking a Parts Customer Service & Order Management Coordinator to join our team.

This is a fantastic opportunity for a customer-focused professional who enjoys building relationships, coordinating orders and working across multiple teams to deliver an outstanding customer experience.

About the Role

Reporting to the Parts Inside Sales Team Leader, you will play a key role in managing the end-to-end customer order lifecycle, from quote conversion and order processing through to delivery, payment follow-up and returns.

You will be a key point of contact for our customers, ensuring enquiries are handled promptly, orders are processed accurately and customers are kept informed throughout the process.

Working closely with our Sales, Warehouse, Purchasing, Finance, Logistics and Operations teams, you will help ensure orders are fulfilled accurately and on time.

Key Responsibilities

Provide professional, responsive and customer-focused service across all customer interactions.
Respond to customer enquiries and requests, providing accurate information and effective solutions.
Manage customer expectations by providing updates on order status, product availability and delivery timeframes.
Process approved quotations into sales orders, ensuring pricing, product details, quantities and delivery requirements are accurate.
Monitor daily order queues and prioritise activities to meet customer and operational requirements.
Coordinate with internal teams to resolve order discrepancies, stock availability and delivery issues.
Provide customers and internal teams with delivery documentation and consignment information.
Process product returns, credits and associated documentation.
Monitor customer accounts and follow up outstanding payments in line with company processes.
Work closely with Purchasing and Warehouse teams to manage stock availability, backorders and order fulfilment.
Liaise with Finance regarding account enquiries and credit management matters.
Maintain accurate customer, order and transaction records.
Identify opportunities to improve customer service and order processing efficiency.
Contribute to a collaborative team environment and support colleagues where required.

Qualifications

We are looking for someone who is customer-focused, organised and proactive, with the ability to manage multiple priorities in a fast-paced environment.

To be successful in this role, you will have:

2-3 years' experience in customer service, customer operations, sales support, order management or administration.
Demonstrated experience processing customer orders and coordinating order fulfilment.
Experience working with an ERP system such as SAP or similar.
Strong Microsoft Office skills, particularly Outlook, Excel and Word.
Excellent attention to detail and accuracy.
Strong organisational and time management skills.
Excellent written and verbal communication skills.
A genuine commitment to delivering high-quality customer service.
Strong problem-solving skills and a proactive "can-do" attitude.
The ability to build positive relationships with both customers and internal stakeholders.
Experience working collaboratively across functions such as Sales, Warehouse, Purchasing, Logistics and Finance.

Additional Information

What’s on offer

A competitive base salary, based on experience
The ability to work from home one day per week upon successful completion of probation period.
A 15% Bonus based on agreed KPI’s
The opportunity to participate in the Employee Share Scheme
The chance to be part of a supportive team environment
To be recognised and take advantage of hundreds of discounts and rewards through the MyKonecranes Rewards program
Support and encouragement to develop your skills with local training opportunities available

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Quick Apply

Refine Your Search

order processing jobs in parramatta, nsw

Parts Customer Service & Order Management Coordinator

E-Commerce Customer Service & Administration Assistant

Internal Sales Support Officer

Service Administrator

Warehouse operator

Sales Support Coordinator

Customer Service Team Member - Healthcare - Expression of Interest

Customer Service Officer - Spare Parts

Sales Systems Processing Specialist

Service Coordinator - Spare Parts, Sydney

Showroom Specialist Sydney

Customer Service Representitive

Facilities Operations Officer

SQL Server Database Administrator

Allocator

NEW STORE Sports Direct Sales Assistant - Blacktown

Ecommerce Shop Assistant

Customer Support Officer

Counter Sales / Customer Service – Safety & Industrial Products

Back of House Supervisor

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