In-Demand Solution architect Jobs in Lyneham, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
6h
Solutions Architect
Viasat, Inc. —Canberra ACT
- Full-time
- Remote
- Engineering
3d
EOI - Multiple Roles
NTT —Canberra ACT
- Urgently hiring
- Communication skills
Quick Apply
1d
Data Solution Architect - Databricks
Showtime Consulting —Canberra ACT
- Azure
- SQL
- Machine learning
9d
Forward Deployed Engineer
Kinetic IT —Canberra ACT
- Full-time
- Azure
- AWS
- APIs
.NET Developer – Azure, C#, Web API
radk tech pty ltd —Canberra ACT
- Contract
- Azure
- Computer Science
- DevOps
Quick Apply
5d
Senior Manager - ServiceNow - Technology Consulting
EY —Canberra ACT
- Computer Science
- Business development
- Bachelor's degree
- Parental leave
Project Delivery Lead – Application Migration to Cloud
Unisys —Canberra ACT
- Azure
- Management
- PMP
Senior IP Core Network Project Manager
Showtime Consulting —Canberra ACT
- Management
- Computer Science
- Engineering
1d
Solutions Architect
Viasat —Canberra ACT
- Engineering
3d
Cloud/ Systems Engineer
Showtime Consulting —Canberra ACT
- Contract
- Azure
- Management
- DevOps
Quick Apply
11d
Director, Platforms, Virtualisation and Infrastructure | Full-time Permanent
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Hybrid work
1d
Senior Solutions Engineer (APAC)
Qdrant —Canberra ACT
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Dental insurance
- Annual leave
Quick Apply
3d
Cyber Security - Design & Deploy Engineer / Architect
Fujitsu —Barton ACT
- Azure
- Microsoft Office
7d
Head of Cloud and Infrastructure
Kinetic IT —Canberra ACT
- Full-time
- Sales
- Employee assistance program
- Employee discount
Residential Project Manager
Manteena —Canberra ACT
- Full-time
- Master's degree
- Construction experience
Project Manager / Scheduler
Nixil —Canberra ACT
- Full-time
- Writing skills
2d
Technical Specialist (D365 CE) ACT
Canon —Canberra ACT
- Azure
- DevOps
- Analysis skills
- Work from home
Senior Solution Architect - Nutanix
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Management
- Administrative experience
- IT
- Parental leave
- Employee discount
Quick Apply
Lead Cloud Migration Architect
Unisys —Canberra ACT
- Azure
- AWS
- AI

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solution architect jobs near lyneham, act

Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

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Job Details

Full-time
6 hours ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

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Refine Your Search

solution architect jobs in lyneham, act

Junior Genesys Cloud CX Architect

Solutions Architect

EOI - Multiple Roles

Data Solution Architect - Databricks

Forward Deployed Engineer

.NET Developer – Azure, C#, Web API

Senior Manager - ServiceNow - Technology Consulting

Project Delivery Lead – Application Migration to Cloud

Senior IP Core Network Project Manager

Solutions Architect

Cloud/ Systems Engineer

Director, Platforms, Virtualisation and Infrastructure | Full-time Permanent

Senior Solutions Engineer (APAC)

Cyber Security - Design & Deploy Engineer / Architect

Head of Cloud and Infrastructure

Residential Project Manager

Project Manager / Scheduler

Technical Specialist (D365 CE) ACT

Senior Solution Architect - Nutanix

Lead Cloud Migration Architect

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