In-Demand Software support specialist Jobs in Parramatta, Nsw

IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
Assistant Operations Manager
Sports Clean —Castle Hill NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Travel reimbursement
- Professional development assistance
Quick Apply
10d
Information Technology Support Specialist
Physio Inq —Milsons Point NSW
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
IT Talent Community - Multiple Opportunities
DXC Technology —Macquarie Park NSW
- Full-time
- Agile
- In-person
- Communication skills
3d
IT Support Specialist
THE ICONIC —Yennora NSW
- Office
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
IT Support Officer
Fulcrum —Sydney NSW
- $80,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
12d
Technical Support Specialist
Gilbarco Veeder-Root —Sydney NSW
- On call
- Communication skills
5d
Patient Support Officer
Practice Precision Services Pty Ltd —Liverpool NSW
- $30 - $37 an hour
- Monday to Friday
- Hybrid work
- Medical office experience
- Office
- Computer skills
Quick Apply
Marketing Specialist
Antler —Haymarket NSW
- $90,000.00 - $103,919.32 a year
- Full-time
- Marketing
- Writing skills
- Bachelor's degree
Quick Apply
4d
Service Desk Specialist - HOYTS
HOYTS —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- POS
12h
Internal Communications Specialist
The GPT Group —Sydney NSW
- Part-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Referral program
7d
IT Support Specialist - ANZ
Arthrex —Sydney NSW
- Computer science
- Management
- Customer service
- Health insurance
11d
Research Assistant
The Garvan Institute of Medical Research —Sydney NSW
- Up to $94,300 a year
- Full-time
- Research
- Master's degree
- Bachelor's degree
- Parental leave
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Engineering Manager- Specialist Experience & Platform
Canva —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- University
- AI
- Parental leave
Quick Apply
Payroll Implementation Consultant (AU) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Communication skills
- Parental leave
Quick Apply
10d
Technical Engagement Specialist
Advanced Navigation —Sydney NSW
- Management
- Computer Science
- Writing skills
Software Support Specialist
AEM-OA —Sydney NSW
- $60,000 - $85,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
AI Associate
HUB24 —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Parental leave
11d
Vulnerability Management Specialist
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Work from home

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software support specialist jobs near parramatta, nsw

IT Support Specialist

GG Sistemi
Sydney NSW

Quick Apply

Job Details

Permanent
$72,000 a year

Benefits

Dental insurance
Parental leave
Maternity leave
Free food
Free drinks

Qualifications

Desktop support
ITIL Certification
Azure
Management
Computer Science
Software troubleshooting
LAN
Administrative experience
Analysis skills
Bachelor's degree
ITIL
CompTIA Network+
IT support
Security
Diploma
Cybersecurity
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full Job Description

Job Summary

The IT Support Specialist provides technical assistance to employees and users by diagnosing, troubleshooting, and resolving hardware, software, network, and system issues. The role ensures reliable IT operations, maintains end-user devices and systems, and delivers timely and professional technical support in accordance with organisational policies and security standards.

Key Responsibilities

Provide first- and second-level technical support to users through phone, email, chat, and in-person channels.
Diagnose and resolve hardware, software, operating system, and connectivity issues.
Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, and other IT equipment.
Set up and configure user accounts, workstations, applications, and peripherals.
Manage user access, passwords, permissions, and account-related requests.
Support Windows, Microsoft 365, Active Directory, and common business applications.
Troubleshoot LAN, Wi-Fi, VPN, internet, and basic network connectivity issues.
Log, track, prioritise, and resolve incidents and service requests through an IT service-management system.
Escalate complex technical issues to infrastructure, network, cybersecurity, or application teams when required.
Maintain accurate records of IT assets, equipment, software, and support activities.
Perform software installations, updates, patches, and system upgrades.
Assist with onboarding and offboarding employees by preparing equipment and managing system access.
Monitor IT systems and identify recurring technical problems.
Assist with data backup, recovery, cybersecurity, and endpoint protection procedures.
Develop and maintain technical documentation, knowledge-base articles, and troubleshooting guides.
Provide users with guidance and basic IT training.
Follow organisational IT policies, security procedures, and Australian privacy and data-protection requirements.

Requirements

Diploma or bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
Proven experience in IT support, help desk, desktop support, or a similar technical role.
Strong knowledge of Windows operating systems and Microsoft 365.
Experience with Active Directory and user account administration.
Knowledge of computer hardware, software, networking, and troubleshooting.
Familiarity with IT service-management and ticketing systems.
Strong problem-solving and analytical skills.
Excellent communication and customer-service abilities.
Ability to explain technical issues clearly to non-technical users.
Strong attention to detail and ability to manage multiple support requests.
Ability to work independently and as part of an IT team.

Preferred Qualifications

CompTIA A+, Network+, Microsoft, ITIL, or other relevant certifications.
Experience with Microsoft Intune, Entra ID, Azure, or endpoint-management solutions.
Knowledge of basic cybersecurity and endpoint security practices.
Experience with remote-support tools and IT asset-management systems.
Familiarity with Australian privacy, cybersecurity, and workplace IT requirements.
Experience supporting hybrid or remote work environments.
Australian work rights or an appropriate Australian work visa.

Key Skills

Pay: $72,000.00 per year

Benefits:

Dental insurance
Free drinks
Free food
Maternity leave

Work Location: In person

Quick Apply

Refine Your Search

software support specialist jobs in parramatta, nsw

IT Support Specialist

Assistant Operations Manager

Information Technology Support Specialist

IT Talent Community - Multiple Opportunities

IT Support Specialist

IT Support Officer

Technical Support Specialist

Patient Support Officer

Marketing Specialist

Service Desk Specialist - HOYTS

Internal Communications Specialist

IT Support Specialist - ANZ

Research Assistant

Technical Support Officer

Engineering Manager- Specialist Experience & Platform

Payroll Implementation Consultant (AU) - Remote

Technical Engagement Specialist

Software Support Specialist

AI Associate

Vulnerability Management Specialist

I want to receive the latest job alert for software support specialist in parramatta, nsw

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