In-Demand Systems analyst Jobs in Strathpine, Qld

Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Business Analyst - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- SDLC
- Health insurance
- Parental leave
9d
IT Business Systems Analyst
Lite n’ Easy —Banyo QLD
- Full-time
- Analysis skills
- Communication skills
Quick Apply
14d
Junior Cyber Security Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Management
- Parental leave
- Employee assistance program
1d
IT Business Partner - Finance
Mercy Community Service —Nudgee QLD
- Up to $18,550 a year
- ERP systems
- Finance
- No degree
7d
IT Support Analyst
Centorrino Technologies —Brisbane QLD
- Contract
- Management
- Customer service
- Communication skills
Quick Apply
13d
Undergraduate, Business Analyst (AI & Digital Platforms)
Worley —Brisbane QLD
- AI
- Internship
13d
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
Senior AML Systems and Data Analyst
Bank of Queensland —Newstead QLD
- Full-time
- SQL
- AI
- Parental leave
- Employee assistance program
Data Governance Analyst | Senior Associate
PWC Australia —Brisbane QLD
- Contract
- Writing skills
- Analysis skills
- Organisational skills
- Parental leave
14d
Service Desk Analyst
Brennan IT —Brisbane QLD
- Weekend availability
- Azure
- Management
- Computer Science
Senior Test Analyst
Great Southern Bank —Brisbane QLD
- Azure
- Management
- Analysis skills
- Work from home
8d
Resilience Support Analyst
Auto & General Holdings —Mango Hill QLD
- Finance
- Analysis skills
- Bachelor's degree
- Work from home
- Parental leave
Quick Apply
23h
Finance Business Analyst- South Bank, QLD
Global Supply —South Bank QLD
- $100,000 - $120,000 a year
- Full-time
- Management
- ERP systems
- Finance
- Health insurance
- Parental leave
Acurity Test and Business Analysts
IQ Group —Brisbane QLD
- Contract
- Hybrid work
- Administrative experience
- Communication skills
Security Analyst
Auto & General Holdings —Toowong QLD
- Up to $105,000 a year
- Computer science
- Azure
- Computer Science
- Parental leave
- Employee discount
Quick Apply
Business Analyst
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
13d
Analyst/Experienced Analyst | IT Audit | Brisbane
Deloitte —Brisbane QLD
- Parental leave
SAP Master Data Analyst
Tata Consultancy Services —Brisbane QLD
- Management
- Communication skills
People Services Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Case management
- Parental leave
- Employee assistance program

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Service Desk Analyst (QLD)

St Vincent's Health Australia -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Bown Hills. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

systems analyst jobs in strathpine, qld

Service Desk Analyst (QLD)

Business Analyst - South Bank, QLD

IT Business Systems Analyst

Junior Cyber Security Analyst

IT Business Partner - Finance

IT Support Analyst

Undergraduate, Business Analyst (AI & Digital Platforms)

ATS Service Desk Team Lead - APAC

Senior AML Systems and Data Analyst

Data Governance Analyst | Senior Associate

Service Desk Analyst

Senior Test Analyst

Resilience Support Analyst

Finance Business Analyst- South Bank, QLD

Acurity Test and Business Analysts

Security Analyst

Business Analyst

Analyst/Experienced Analyst | IT Audit | Brisbane

SAP Master Data Analyst

People Services Analyst

I want to receive the latest job alert for systems analyst in strathpine, qld

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