In-Demand Concierge Jobs in Fitzroy, Vic

Night Guest Service Agent
Oaks Hotels —St Kilda VIC
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Employee assistance program
Quick Apply
5d
Guest Service Agent
Hilton —Melbourne VIC
- Part-time
- Communication skills
- Hotel experience
- Office experience
- Employee assistance program
- Employee discount
1d
Lifestyle Concierge - English Speaker -QLD, NSW or VIC-Based
Ten Group —Melbourne VIC
- Weekend availability
- Remote
- Hospitality
- Customer service
- English
- Annual leave
Quick Apply
Security Officer
Z Protection Services —Melbourne VIC
- $37.00 - $78.16 an hour
- CPR Certification
- Management
- Customer service
Quick Apply
Concierge Supervisor
AccorHotel —Melbourne VIC
- Weekend availability
- Management
- Guest services
- Leadership
Quick Apply
Porter | Concierge - Full Time & Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Weekend availability
- Communication skills
- Resort
- Annual leave
- Employee assistance program
Quick Apply
Concierge Security, Security
Victorian Government —Melbourne VIC
- $72,189 - $79,753 a year
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
8d
Front Desk
BBK —Brunswick VIC
- $26.55 - $35.00 an hour
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
4d
Concierge Executive
Accor Apartments & Realty —Melbourne VIC
- Hospitality
- Customer service
- Communication skills
3d
Workplace Concierge
JLL —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Health insurance
- Parental leave
5d
Administration & Business Support Coordinator
Executive Personal Concierge —Camberwell VIC
- $38 - $45 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
4d
Concierge
Australian Unity —Melbourne VIC
- Health insurance
- Parental leave
10d
Concierge Security, Security
Museums Victoria —Melbourne City Centre VIC
- $72,189 a year
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
8d
Guest Services Officer – Bell Desk
Park Hyatt Melbourne —Melbourne VIC
- Rotating roster
- Communication skills
- Hotel experience
- Time management
- Health insurance
- Annual leave
Guest Service Agent - Flagstaff Gardens Hotel
EVT Group —Melbourne VIC
- Full-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
6d
Guest Service Agent - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Communication skills
- Hotel experience
- Resort
- Employee assistance program
Quick Apply
13d
Guest Services Agent
AccorHotel —Melbourne VIC
- Part-time
- Communication skills
- Employee assistance program
Quick Apply
Data Center Concierge III
Equinix —Melbourne VIC
- Full-time
- Customer service
- AI
- Communication skills
4d
Club Lounge Attendant | Part-Time | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Hospitality
- Food service experience
- Organisational skills
- Parental leave
Porter Part Time
AccorHotel —Melbourne VIC
- $27.08 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick Apply

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Night Guest Service Agent

Oaks Hotels -
St Kilda VIC

Quick Apply

Job Details

Part-time
$27.97 - $41.96 an hour
5 days ago

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

(INSERT PROPERTY) are looking for a (full time/casual) Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Part Time
Shift times: 10.00pm until 6am

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour + penalties

Saturday: $34.96 per hour + penalties

Sunday: $41.96 per hour + penalties

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

concierge jobs in fitzroy, vic

Night Guest Service Agent

Guest Service Agent

Lifestyle Concierge - English Speaker -QLD, NSW or VIC-Based

Security Officer

Concierge Supervisor

Porter | Concierge - Full Time & Part Time

Concierge Security, Security

Front Desk

Concierge Executive

Workplace Concierge

Administration & Business Support Coordinator

Concierge

Concierge Security, Security

Guest Services Officer – Bell Desk

Guest Service Agent - Flagstaff Gardens Hotel

Guest Service Agent - Full Time

Guest Services Agent

Data Center Concierge III

Club Lounge Attendant | Part-Time | InterContinental Melbourne The Rialto

Porter Part Time

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