In-Demand Operations agent Jobs in Queensland

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
11d
Ramp Agent
Swissport International AG —Cairns QLD
- Part-time
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
3d
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
Rent Connect Officer (Frontline Services)
Queensland Government —Logan City QLD
- Temporary
- Analysis skills
- Communication skills
11d
Coordinator, Learning for Life Customer Support & Administration
The Smith Family —Queensland
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Parental leave
- Employee assistance program
3d
Operations Officer - Horse Riders
Regional Livestock Exchanges —Gracemere QLD
- Temporary
- Parental leave
- Employee assistance program
Quick Apply
Senior Management Accountant
Mackay Sugar Limited —Farleigh QLD
- Full-time
- Microsoft Excel
- Management
- Annual leave
Quick Apply
9d
Head of Operations
Harcourts Pinnacle —Strathpine QLD
- Full-time
- Time management
Data Operations Engineer
Abano Healthcare —South Brisbane QLD
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick Apply
Office Manager
ZENSUN ENERGY PTY LTD —Sunnybank Hills QLD
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Administrative experience
Quick Apply
Langham Service Agent
langhamhotelsgoldcoast —Gold Coast QLD
- Part-time
- Communication skills
- Hotel experience
- Resort
Wholesale Cruise Advisor - South Bank, QLD
CruiseHQ —South Bank QLD
- Full-time
- Sales
- Customer service
- Computer skills
- Health insurance
- Parental leave
11d
Product Manager
Canstar —Brisbane QLD
- Full-time
- Hybrid work
- Engineering
- No degree
- Product management
- Work from home
Quick Apply
11d
At Your Service Agent/Runner
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Communication skills
- Resort
Ramp Services Duty Manager
Swissport International AG —Brisbane Airport QLD
- Full-time
- Management
- Leadership
- Communication skills
- Opportunities for advancement
Masters
ProDive Cairns —Cairns QLD
- Master's degree
- First Aid Certification
- Communication skills
Regional Manager - Southeast Asia
University of the Sunshine Coast —Buderim QLD
- Full-time
- CRM software
- Recruiting
12d
Operations Research and AI Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Site Manager
Unispace —Brisbane QLD
- Management
- Construction experience
- Annual leave
Quick Apply
Dispatch Coordinator
Baxter —Coorparoo QLD
- Writing skills
- Communication skills
10d

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
11 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

operations agent jobs in queensland

Passenger Service Agent

Ramp Agent

Guest Service Agent

Rent Connect Officer (Frontline Services)

Coordinator, Learning for Life Customer Support & Administration

Operations Officer - Horse Riders

Senior Management Accountant

Head of Operations

Data Operations Engineer

Office Manager

Langham Service Agent

Wholesale Cruise Advisor - South Bank, QLD

Product Manager

At Your Service Agent/Runner

Ramp Services Duty Manager

Masters

Regional Manager - Southeast Asia

Operations Research and AI Consultant, AWS Professional Services

Site Manager

Dispatch Coordinator

I want to receive the latest job alert for operations agent in queensland

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