In-Demand Quality control associate Jobs in Craigieburn, Vic

Client Service Associate
Richemont —Melbourne VIC
- Weekend availability
- Management
- Sales
- Communication skills
Supervisor-Front Office
Marriott International, Inc —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Education
- No degree
13d
Associate Data Scientist
Culture Amp —Melbourne VIC
- Master's degree
- SQL
- Machine learning
- Health insurance
- Parental leave
Clinical Excellence Lead
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Communication skills
- Health insurance
7d
We need a superstar dental receptionist!
Burgundy Street Dental Clinic —Heidelberg VIC
- $32 - $40 an hour
- Part-time
- Organisational skills
- In-person
- Medical terminology
Quick Apply
3d
Bell Attendant
Marriott International, Inc —Melbourne VIC
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
5d
Events Service Manager
Park Hyatt Melbourne —Melbourne VIC
- Weekend availability
- Management
- Administrative experience
- Budgeting
- Health insurance
- Annual leave
Support Services Associate
St Vincent's Health Australia —Melbourne VIC
- $60,606 a year
- Full-time
- Customer service
- Communication skills
5d
Associate / Senior Associate, Superannuation
Allens —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Health insurance
- On-the-job training
Knowledge Management Lawyer
Allens —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Health insurance
- On-the-job training
Manager, Technology Risk Consulting
Grant Thornton Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Health insurance
- Parental leave
4d
Senior Associate – Performance Improvement
Alvarez and Marsal —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Sr. Consultant - Enterprise Risk Advisory 4C
Genpact Australia Pty Ltd —Docklands VIC
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick Apply
4d
Senior Associate – Performance Improvement
Alvarez & Marsal —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Excel
- English
Account Manager
Solenis —Melbourne VIC
- Full-time
- Customer service
- Maintenance
- Plumbing
3h
Restaurant Manager
People Cast —Melbourne VIC
- $80,000 a year
- Full-time
- Customer service
- In-person
- Associate degree
Quick Apply
Engineering Technician
Marriott International, Inc —Melbourne VIC
- Full-time
- Carpentry
- Senior Secondary Certificate of Education
- Education
11d
Associate, Real Estate
Allens —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Health insurance
- On-the-job training
Audit Manager
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Education
Senior Clinical Research Associate - FSP Melbourne / Sydney
Fortrea —Melbourne VIC
- Full-time
- Management
- Patient monitoring
- Administrative experience

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Client Service Associate

Richemont -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Management
Sales
Communication skills

Full Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

YOUR MISSION:
The Client Service Associate is the primary point of contact for clients, delivering a seamless, high-touch aftersales experience. This role owns the end-to-end client journey from intake to resolution, ensuring service excellence, commercial alignment, and brand standards are consistently upheld.

HOW WILL YOU MAKE AN IMPACT?

As a Client Service Associate, you will be the face of the Maison’s aftersales service, managing client relationships and orchestrating repair journeys with empathy, precision, and commercial awareness.

Your responsibilities will include:

Client Engagement and Service Excellence

Serve as the main point of contact for clients throughout the aftersales journey (intake, diagnosis, quotation, approval, service update and pick up).

Clearly explain repair processes, timelines, costs, and expectations to clients, ensuring transparency and trust.

Manage client communications proactively (updates, follow-ups, delays, approvals).

Possess a strong understanding of Cartier Service Policies with the ability to execute/implement these policies to provide a Maison appropriate client experience

Ability to perform on-site quick services such as strap changes, bracelet sizing (non-gold,) steam cleaning, cord changes, engraving & embossing.

Handle escalations and complex client situations with professionalism and solution-oriented mindset.

Apply client experience guidelines and technical expertise to share recommendations with client about service and product sales (straps, links)

Ability to partner with Boutique colleagues on sales (accessories, watches and jewellery

Core Operation Support

Coordinate with Client Service Administrator and workshops to ensure accurate execution of repair orders.

Ensure service documentation, approvals, and handovers are completed accurately.

Contribute to service excellence KPIs (Barometer, client satisfaction).

Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc).

Step in to support Client Service Administrator tasks when required to ensure service continuity during peak periods.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Richemont, we know that passion and expertise are the sparks that create extraordinary success. As a Client Service Associate , you will bring:

Strong client-facing communication and relationship management skills.

Sound judgement to assess repair scope and intervention type.

High emotional intelligence and service mindset.

Ability to manage multiple cases while maintaining attention to detail.

Commercial awareness to balance client experience, cost control, and Maison standards.

Collaborative mindset to work cross-functionally with boutiques, workshops, and HQ teams.

Available to work retail hours including weekends in a fast-paced retail store environment

HOW DO WE KEEP YOU SMILING?

The opportunity to represent a prestigious Maison and deliver meaningful client experiences.

A supportive team environment where collaboration and shared success are valued.

Exposure to luxury craftsmanship and technical repair processes.

Clear development pathways in sales & service operations, and luxury retail.

YOUR JOURNEY WITH US:

Step 1: Submit your application!

Step 2: If your profile aligns, you will received a call from our TA team

Step 3: Following a successful screening, you will be invited to in-person interviews with boutique management team and HR

Step 4: The final candidate(s) will be invited to meet with the Commercial Director

Step 5: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.

Ignite your passion for luxury and make a meaningful impact at Cartier – apply now!

#Richemont #WeCraftTheFuture

Apply Now

Refine Your Search

quality control associate jobs in craigieburn, vic

Client Service Associate

Supervisor-Front Office

Associate Data Scientist

Clinical Excellence Lead

We need a superstar dental receptionist!

Bell Attendant

Events Service Manager

Support Services Associate

Associate / Senior Associate, Superannuation

Knowledge Management Lawyer

Manager, Technology Risk Consulting

Senior Associate – Performance Improvement

Sr. Consultant - Enterprise Risk Advisory 4C

Senior Associate – Performance Improvement

Account Manager

Restaurant Manager

Engineering Technician

Associate, Real Estate

Audit Manager

Senior Clinical Research Associate - FSP Melbourne / Sydney

I want to receive the latest job alert for quality control associate in craigieburn, vic

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