In-Demand Security consultant Jobs in Parramatta, Nsw

Technical Support Consultant
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
- Employee assistance program
Quick Apply
10d
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Transformation Consultant/Business Analyst
Winning Formula —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Quick Apply
Tech Lead Consultant
Starboard IT —Sydney NSW
- Up to $135,000 a year
- Contract
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Work from home
Quick Apply
Senior Delivery Consultant (Pre-Sales & Delivery)
Basis Technologies —Sydney NSW
- Full-time
- Remote
- Azure
- DevOps
- Administrative experience
- Referral program
12d
Senior Technical Consultant (Level 3)
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick Apply
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Cyber Sales Specialist
AC3 —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Health insurance
Quick Apply
11d
Solar & Battery Sales Consultant
PROBEC Australia Pty Ltd —Chipping Norton NSW
- $60,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
4d
Emerging Markets Solutions Consultant - APAC
Equus Software —Sydney NSW
- Full-time
- Hybrid work
- Education
- Bachelor's degree
- Software development
- Opportunities for advancement
Quick Apply
Project Manager
Objective Corporation —Sydney NSW
- Full-time
- Hybrid work
- Budgeting
- AI
- Communication skills
Senior Access Consultant - Major Construction Projects
Jensen Hughes —Sydney NSW
- Research
- No degree
- Construction experience
- Annual leave
- Parental leave
Assistant Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Office
- SharePoint
- AI
- Health insurance
- Parental leave
Quick Apply
Workday Integration Consultant (AU Citizen for Security Clearance)
Accenture —Sydney NSW
- Full-time
- Communication skills
- On-the-job training
Customer Relations Consultant (EDR) 12month contract
Bank of Queensland —Sydney NSW
- Full-time
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
SAP GRC Security Consultant
Tata Consultancy Services —Sydney NSW
- Management
- Communication skills
11d
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Manager, Inside Sales
Vistance Networks —Sydney NSW
- Sales
- Salesforce
- Bachelor's degree

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Technical Support Consultant

ELMO Software Pty Ltd -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
10 days ago

Benefits

Birthday leave
Parental leave
Employee assistance program
Salary packaging

Qualifications

Technical support
Analysis skills
User acceptance testing
APIs
HRIS
SaaS
AI
Communication skills

Full Job Description

Introduction:
Who we are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

Hybrid work set up
Paid Parental leave - 12 weeks primary, 6 weeks secondary
Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
Inhouse Learning and Development initiatives
ELMO Social and Diversity clubs
Wellbeing initiatives
Mental Health/EAP programs
Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:
Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
Obsess over Customers – Everything we do is designed to positively impact our customers.
Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Description:
Make an impact through exceptional technical support

ELMO is looking for a Technical Support Consultant to provide expert technical support across our customer base. You’ll use your product expertise and advanced troubleshooting skills to manage complex issues, recommend practical solutions and deliver a consistently high standard of service.

This is an opportunity to play an important role in helping customers succeed while also contributing to product, process and knowledge improvements across the support team.

What you’ll do

Provide expert-level support for complex technical issues across the ELMO software suite.
Investigate, troubleshoot and triage complex problems, including developing workaround solutions where needed.
Work closely with the Product team on long-term fixes, enhancements and bug resolution.
Build trusted customer relationships by delivering timely, clear and high-quality resolutions in line with service level agreements.
Document problems, actions and resolutions accurately in the ticketing system.
Contribute to and maintain the internal knowledge base to help improve first-contact resolution.
Capture and communicate customer feedback to support product improvements.
Identify opportunities to improve support workflows, processes and the customer experience.
Participate in user acceptance testing for new product releases and system updates.
Maintain strong product and domain knowledge while complying with ELMO’s information security and privacy policies.

Skills and Experiences:
What you’ll bring

Advanced technical troubleshooting skills, ideally gained in a SaaS, HR or payroll technology environment.
Excellent written and verbal communication skills.
The ability to explain complex technical concepts clearly to non-technical audiences.
Strong analytical and problem-solving skills, with a structured approach to diagnosis and resolution.
Experience diagnosing issues related to web technologies such as HTML, JavaScript or APIs is highly desirable.
A customer-focused mindset and the ability to collaborate effectively with Support, Product, Business Development, Account Management, Implementation and Training teams.
A commitment to clear, accurate and useful documentation.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.

Quick Apply

Refine Your Search

security consultant jobs in parramatta, nsw

Technical Support Consultant

Luxury Cruise Team Manager

Transformation Consultant/Business Analyst

Internship or Work Experience

Customer Success Manager - Risk Management - SaaS (Hybrid)

Tech Lead Consultant

Senior Delivery Consultant (Pre-Sales & Delivery)

Senior Technical Consultant (Level 3)

IT & Workplace Support Engineers (Multiple Opportunities Available)

Cyber Sales Specialist

Solar & Battery Sales Consultant

Emerging Markets Solutions Consultant - APAC

Project Manager

Senior Access Consultant - Major Construction Projects

Assistant Project Manager

Workday Integration Consultant (AU Citizen for Security Clearance)

Customer Relations Consultant (EDR) 12month contract

SAP GRC Security Consultant

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Account Manager, Inside Sales

I want to receive the latest job alert for security consultant in parramatta, nsw

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