In-Demand Senior case manager Jobs in Preston, Vic

Senior Case Manager - Self-Insurance
Gallagher Bassett —Melbourne VIC
- Full-time
- Remote
- Microsoft Office
- Health insurance
- Parental leave
Change Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Bachelor's degree
6d
Senior Clinician/Case Manager - Perinatal Mental Health
Eastern Health —Box Hill VIC
- Call employer
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
Team Manager
Department of Families, Fairness and Housing —Preston VIC
- Full-time
- Recruiting
6d
Senior Member Resolutions Officer - Administration
AustralianSuper —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- AI
13d
Principal Adviser, Workplace Relations and Integrity Services
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Case management
12d
Business Manager
Victorian Government —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
9d
Senior Associate / Manager – Strategy & Performance Improvement
Scyne Advisory —Melbourne VIC
- Full-time
- Remote
- Business development
- Business
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Assistant Manager - Melbourne
Department of Justice and Community Safety —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Research
- Leadership
12d
Head of Networks
blueAPACHE —Melbourne VIC
- Hybrid work
- Azure
- Master's degree
- AWS
- Work from home
Quick Apply
9d
Expression of Interest: Consultant - Director, Project & Infrastructure Advisory
BDO —Melbourne VIC
- Full-time
- Business development
- Health insurance
- On-the-job training
Risk & Investigations Manager
Medibank —Docklands VIC
- Analysis skills
- AI
- Leadership
3d
Manager - Technology Strategy and Transformation - Technology Consulting
EY —Melbourne VIC
- Recruiting
- Agile
- AI
- Parental leave
11d
Business Manager - Flexible Time Fraction
Victorian Government —Melbourne VIC
- Full-time
- Leadership
- Communication skills
9d
Business Manager - 0.6 Fixed Term
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Leadership
- Communication skills
5d
People & Culture Business Partner (Distribution Center, Ravenhall)
Lululemon —Ravenhall VIC
- Full-time
- Management
- Conflict management
- Annual leave
- Employee discount
Account Executive - New Developments and SME
Erin Ops Pty Ltd —Southbank VIC
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
Quick Apply
2d
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Careers and Pathways Support - Fixed Term
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Senior Secondary Certificate of Education
- Communication skills
11d
Senior Program Officer
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Case management
- Employee assistance program
3d

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Senior Case Manager - Self-Insurance

Gallagher Bassett -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Health insurance
Parental leave
Employee assistance program
Insurance services

Qualifications

Microsoft Office

Full Job Description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Your Role

The Senior Case Manager is responsible for the Management of a portfolio of claims under the WIRC Act where the primary focus is on proactive claims management service for all customers. We currently have a 6 month, full-time position available, with potential to extend. We offer a flexible hybrid approach, working in our Melbourne CBD office and WFH. We also offer the flexibility of a 9-day compressed working fortnight or a monthly RDO.

The role will focus on the RTW and recovery of the injured worker in collaboration with their employer and treatment team. This will require you to build strong working relationship with your aligned employer to achieve sustainable claims outcomes for their injured workers and business.

You will specialise in all part of the claims management process including initial liability determinations, return to work planning, claim closure, dispute resolution and more.

How you'll make an impact

You will contribute to Gallagher Bassett across the following:

Ensuring compliant management of current and ongoing claims within the provisions of the WIRC Act and the non-delegated claims management model
Delivering excellent customer service to injured workers and collaborating with the treating doctor
Identifying and assisting in achieving sustainable early Return to Work outcomes
Ensuring the swift processing of accounts for independent service providers and injured workers
Determining claims in accordance with delegated limits and legislation and managing claims on an ongoing basis to finalisation
Participating in Claim Review Meetings and Case Conferencing and prepare up to date summary reports of claims for your client
Conducting regular face to face case conferences with treating health providers, injured workers, clients and any other relevant stakeholders

About you

We’re interested in hearing from people who possess:

Workers Compensation claims management experience
Knowledge and experience in managing a portfolio of claims under the WIRC Act
Strong knowledge of the provisions of the WIRC Act
Proven experience in building lasting relationships and having quality face to face conversations with clients/customers
Sound knowledge and experience in the Microsoft Office Suite of products and other work-based systems
The ability to work both in a team setting and autonomously

What we can offer you:

Flexible work arrangements – including WFH
9 day fortnight or monthly RDO
Paid Parental Leave
Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
Exciting career – as our Company grows, so do the opportunities for our people
Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
Service recognition awards and employee assistance program for yourself and immediate family members
A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)
Reproductive leave
Birthday Club - have a day off during your birthday month as a gift from GB!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

Apply Now

Refine Your Search

senior case manager jobs in preston, vic

Senior Case Manager - Self-Insurance

Change Manager

Senior Clinician/Case Manager - Perinatal Mental Health

Team Manager

Senior Member Resolutions Officer - Administration

Principal Adviser, Workplace Relations and Integrity Services

Business Manager

Senior Associate / Manager – Strategy & Performance Improvement

Assistant Manager - Melbourne

Head of Networks

Expression of Interest: Consultant - Director, Project & Infrastructure Advisory

Risk & Investigations Manager

Manager - Technology Strategy and Transformation - Technology Consulting

Business Manager - Flexible Time Fraction

Business Manager - 0.6 Fixed Term

People & Culture Business Partner (Distribution Center, Ravenhall)

Account Executive - New Developments and SME

Claims Technical Specialist

Careers and Pathways Support - Fixed Term

Senior Program Officer

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