About Angel Care WA
Angel Care WA is a growing Western Australian care provider committed to delivering person-centred, culturally responsive and high-quality support to people with disability and members of culturally and linguistically diverse (CALD) communities.
We are expanding our NDIS services and are seeking an experienced and relationship-focused Support Coordinator & Community Partnerships Officer to join our team.
This is a strategic part-time position combining NDIS Support Coordination with community and professional relationship development. It is particularly suited to an experienced Support Coordinator seeking flexible hours and an opportunity to contribute to the growth of a developing service.
About the Role
Initially approximately 15 hours per week, the role will focus primarily on supporting a developing portfolio of NDIS participants while building productive relationships across the disability and community services sector.
As the participant portfolio grows, there is an opportunity for the successful candidate’s hours and responsibilities to increase.
Approximately 30–40% of the role will focus on Support Coordination, with the remaining time allocated to community engagement, stakeholder relationships and service development.
Key Responsibilities
NDIS Support Coordination
· Support participants to understand and effectively implement their NDIS plans.
· Assist participants to identify suitable providers and access appropriate mainstream, community and funded supports.
· Build participants’ capacity to exercise choice and control over their supports.
· Coordinate services across disability, allied health, community and mainstream providers.
· Monitor participant budgets and utilisation of funded supports.
· Identify potential service gaps and respond proactively to changing participant circumstances.
· Maintain accurate case notes, participant records and supporting documentation.
· Prepare progress reports and other documentation required by participants, plan managers and the NDIA.
· Support participants through plan reassessments and changes where appropriate.
· Maintain appropriate professional boundaries and manage actual, potential or perceived conflicts of interest.
Community Partnerships and Stakeholder Engagement
· Develop professional relationships with Support Coordinators, plan managers, allied health professionals, community organisations and other sector stakeholders.
· Represent Angel Care WA professionally within relevant community and disability-sector networks.
· Identify opportunities for collaboration and community partnerships.
· Assist Angel Care WA to strengthen its engagement with CALD communities across Perth.
· Contribute practical market insights to the development of Angel Care WA’s NDIS services.
· Participate in relevant networking and community engagement activities.
About You
We are particularly interested in candidates who combine strong NDIS knowledge with established professional relationships within the Perth disability sector.
The successful candidate will ideally demonstrate:
· Previous experience in NDIS Support Coordination, case management or a closely related role.
· Strong understanding of NDIS plans, funding categories and participant-centred service delivery.
· Knowledge of NDIS Practice Standards, participant choice and control, privacy and conflict-of-interest requirements.
· Excellent communication, relationship-management and stakeholder-engagement skills.
· Ability to work independently and manage a participant portfolio effectively.
· Strong documentation, reporting and organisational skills.
· A professional network within the Perth NDIS, allied health or community services sector will be highly regarded.
· Experience working with culturally and linguistically diverse communities will be highly regarded.
Relevant qualifications in Community Services, Disability, Social Work, Psychology, Allied Health, Human Services or a related discipline will be well regarded.
What We Offer
· $40–$45 per hour + superannuation, depending on experience.
· Permanent part-time employment.
· Approximately 15 hours per week initially.
· Flexible working arrangements by agreement.
· Opportunity for increased hours as the participant portfolio grows.
· Opportunity to help shape and develop a growing Support Coordination service.
· Supportive management and access to Angel Care WA’s broader service infrastructure.
· Opportunity to work with participants and communities from diverse cultural backgrounds.
· A role combining participant outcomes, professional autonomy and community engagement.
Why Join Angel Care WA?
This is not simply a caseload-management position.
We are looking for someone who wants to become an important part of the next stage of Angel Care WA’s development.
The successful candidate will have the opportunity to build a quality Support Coordination portfolio while developing meaningful relationships with participants, families, providers, allied health professionals and community organisations.
Our focus is on participant choice, culturally responsive service delivery, professional integrity and sustainable long-term relationships.
Essential Requirements
The successful applicant must hold or be willing to obtain all relevant employment and NDIS-related screening requirements applicable to the position, including:
· NDIS Worker Screening Check, where applicable.
· National Police Clearance.
· Current Australian driver’s licence and access to reliable transport where required.
· Appropriate working rights in Australia.
· Relevant professional or employment checks required for the role.
How to Apply
Please submit your current résumé and a brief cover letter outlining:
1. Your experience working within the NDIS sector.
2. Your Support Coordination or case-management experience.
3. Your knowledge of the Perth disability and community services sector.
4. Any existing professional networks or stakeholder relationships relevant to the position.
5. Your availability for approximately 15 hours per week.
Applications from experienced Support Coordinators seeking a flexible part-time position are strongly encouraged.
Angel Care WA is committed to inclusive and culturally responsive employment practices. Candidates from diverse cultural and professional backgrounds are encouraged to apply.
Pay: $40.00 – $45.00 per hour
Benefits:
Experience:
- NDIS Support Coordinator: 3 years (Preferred)
Work Authorisation:
Work Location: In person
