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Games Master / Team Member

Cubetown
Marleston SA

Quick Apply

Job Details

Student Job | Permanent | Part-time | Full-time | Casual
$26.44 - $34.96 an hour

Benefits

Employee mentoring program
Employee discount
Professional development assistance
Free drinks

Qualifications

Hospitality
Customer service
Content creation
First Aid Certification
POS
Working with Children Check

Full Job Description

Location: Marleston, South Australia

Employment Type: Casual, part-time and full-time applicants considered

Planned Opening: Early to mid-September

Preferred: First Aid Certification, Working With Children Check

About Us

Cubetown is an immersive active gaming experience where your body becomes the controller.

Across our interactive challenge rooms, players run, climb, throw, react, think and compete through games designed to make movement feel like play.

After building our first Cubetown in Melbourne and continuing to develop the concept in Perth, we’re now creating our newest and most ambitious venue in Adelaide.

We’re a small but diverse hands-on team, with experience ranging across game development, technology, operations, customer experience, marketing, business and strategy. Our goal is to introduce more people to active gaming and create places where technology can encourage Australians to rediscover both the joys of play, as well as reconnecting with friends and family.

In hiring, we look for people who buy into our vision and want to help make it a reality - in return, we repay that commitment with time spent on our team's professional development to make sure there's a life after Cubetown.

About the Role

As a Game Master, you’ll help run the full customer experience and day-to-day operation of the venue.

Your responsibilities may include:

Welcoming customers and checking them in
Briefing players on gameplay and safety
Supporting general sessions, parties and group events
Responding to bookings and customer enquiries
Operating the POS and processing sales
Opening and closing the venue
Resetting, cleaning and maintaining the space
Troubleshooting basic game or operational issues
Working independently and as part of a small team
Assisting with social media content creation

Experience Required

We place a lot of value on fit and values - therefore we are open to both entry-level candidates looking for their first gig, as well as experienced applicants who may be looking to take their next step in the Amusement and Recreation Industry.

This is also why the wage range on this job posting may appear to be quite large.

About You

We’re looking for people who are:

Friendly and confident with customers
Reliable and comfortable working independently
Honest and proactive in their communication
Willing to take initiative and solve problems
Adaptable when plans or processes change
Excited by what we’re building

Transferable experience in customer service, retail, hospitality, recreation, events or entertainment is helpful, but attitude and dependability are what we will rely upon to make our final decisions.

What to Expect

Cubetown Adelaide is a new venue, so the opening period will be exciting, fast-moving and occasionally unpredictable.

Processes will evolve, unexpected issues will come up, and everyone will need to help where required. In return, the opening team will both be empowered to make crucial day-to-day decisions and be given a genuine opportunity to influence how Cubetown grows and evolves.

What We Offer

Free play and discounted sessions for friends and family
Training and team-building before opening
Experience across customer service, events and venue operations
Opportunities to develop new skills as the business grows
The chance to help shape a new venue from the beginning

How to Apply

Please submit:

Your résumé
Your general availability
All employment types you would consider
A brief explanation of why you’re interested in Cubetown

A cover letter is optional, but definitely helps us understand your story better.

We’re planning to interview between 15 and 24 August, followed by training before opening. We’re currently working towards a soft launch in early to mid-September, so some flexibility around the final start date will be appreciated.

Join us and help bring Cubetown Adelaide to life.

Pay: $26.44 – $34.96 per hour

Benefits:

Employee discount
Employee mentoring program
Free drinks
Professional development assistance

Work Location: In person

Quick Apply

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