In-Demand Business support officer Jobs in Tuggeranong Act

Customer Resolutions Officer
Evoenergy —Greenway ACT
- $105,418 a year
- Full-time
- Management
- Customer service
- Writing skills
- Free parking
- Gym membership
10d
Assistant Store Manager - Woden
Amplifon —Woden ACT
- Full-time
- CRM software
- Sales
- Customer service
- Employee assistance program
- Opportunities for advancement
Quick Apply
ACT Policing - Constable Kenny Koala Handler (Casual)
Australian Federal Police (AFP) —Canberra ACT
- $52.61 - $61.85 an hour
- Weekend availability
- Time management
3d
Business Intelligence Analyst - Decision Support Unit | Full-time Permanent
Canberra Health Services —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- SQL
- Communication skills
- Employee assistance program
7d
Systems Administrator
Department of Finance —Canberra ACT
- $92,127 - $103,372 a year
- Full-time
- Administrative experience
- Scripting
9d
ICT Support Officer
SkyDB —Canberra ACT
- $35 - $100 an hour
- Contract
- Azure
- Management
- Analysis skills
Quick Apply
1d
Administration Officer, Whitlam School | Full-time Permanent
Education —Canberra ACT
- $86,750 - $93,416 a year
- Full-time
- Administrative experience
- First Aid Certification
- Office experience
10d
ICT Support Officer
CYOS Solutions —Canberra ACT
- $50 - $65 an hour
- Contract
- Azure
- Office
- Communication skills
Quick Apply
3d
Accounts Payable Officer
Benmax —Canberra ACT
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- HVAC
- Manufacturing
10d
Client Services Officer
Findex —Canberra ACT
- Full-time
- Microsoft Office
- Communication skills
- Time management
Customer Relationship Specialist - Canberra
Bank of Queensland —Canberra ACT
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Workplace Services Experience Officer - APS 4
Australian Taxation Office —Canberra ACT
- $84,028 - $91,199 a year
8d
Field Research Officer - ACT - Canberra
Roy Morgan —Canberra ACT
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Visitor Services Coordinator
Australian War Memorial —Campbell ACT
- $88,834 - $96,829 a year
- Weekend availability
- Master's degree
- Annual leave
2d
ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
4d
Property Services Officer - APS 4
Australian Taxation Office —Canberra ACT
- $84,028 - $91,199 a year
- Communication skills
8d
Administration Assistant – Receipting - Hawker College | Full-time Temporary with a Possibility of Permanency
Education —Canberra ACT
- $66,968 - $71,670 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Customer Service Officer
SMART —Belconnen ACT
- Full-time
- Communication skills
- Employee discount
- Referral program
2d
Executive Officer | Full-time Permanent
Chief Minister, Treasury and Economic Development —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Hybrid work
- Assembly
- Communication skills
10d
Administration Officer, Education
Australian National University —Canberra ACT
- $89,760 - $97,918 a year
- Full-time
- Education
- Annual leave
- Parental leave
6d

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Customer Resolutions Officer

Evoenergy -
Greenway ACT

Apply Now

Job Details

Full-time
$105,418 a year
10 days ago

Benefits

Free parking
Gym membership

Qualifications

Management
Customer service
Writing skills
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Customer Resolutions Officer

Ongoing, Full Time
$105,418 + 16% Superannuation
Free parking and gym membership

About the role:

Evoenergy has an exciting opportunity for a Customer Resolutions Officer within our Customer Delivery team.

This role involves a dynamic combination of customer interaction, compliance management, and stakeholder collaboration to ensure effective resolution of customer feedback and claims. The Customer Resolutions Officer will play a key role in managing customer relations and maintaining the company's reputation by providing efficient and effective resolutions.

This position requires a proactive individual who can handle complex issues with ease, maintain a strong focus on customer satisfaction, and uphold compliance standards. Working closely with various teams and stakeholders, the ideal candidate will demonstrate excellent problem-solving skills and the ability to negotiate favourable outcomes.

Key responsibilities:

Manage the registering, tracking, investigation, and resolution of customer feedback and keeping customers informed within designated compliance timeframes.
Maintain complaint handling procedures to ensure compliance to legislative requirements.
Investigate and manage general Evoenergy claims to ensure balanced outcomes for the customer and the organisation.
Develop and maintain key stakeholder relationships both internal and external to influence and negotiate the best possible outcomes for customers and Evoenergy.
Access customer and property data to produce formalised customer notification letters.
Other duties within the employee's skill, competence and training.

Our ideal candidate:

Relevant experience in customer service management, communications, business administration or similar is essential.
An understanding or the ability to quickly learn the application of legislation in a utility environment.
Significant experience balancing priorities whilst continuing to meet the expectations of our customers.
You are IT savvy, with experience in Microsoft Office suite.
You have well developed communication skills both verbally and in writing as well as a high level of attention to detail.
Takes active steps to ensure the safety of colleagues and our community, championing a safe, inclusive, and respectful environment.

About Evoenergy

We own, maintain and operate the electricity distribution network in the ACT and the gas network in the ACT and parts of NSW. We supply safe, reliable and cost-effective electricity to over 200,000 residential and business electricity customers, and over 140,000 gas customers.

At Evoenergy, we’re focused on safety, reliability, innovation and sustainability. We boast a positive safety culture that encourages and inspires, because the work we do matters to thousands of Canberrans.

We’re an Equal Opportunity Employer and embrace a diverse, inclusive, and respective culture, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds – and encourage applications regardless of gender, age, ethnicity, sexual orientation, disability.

Thinking of moving in Canberra?

The ACT is Australia's best kept secret. Canberra’s location offers easy access to the South Coast and snowfields, making it perfect for an outdoor and adventure-based lifestyle. We will support your cost to relocate. Learn more about the territory here.

Apply now

Apply through our Recruitment Portal by submitting your resume and a cover letter that clearly outlines the key skills, knowledge and experience you can bring to the role. You should also address the ‘Ideal Candidate’ criteria above.

Applications Close: 24th of August 2026

Please Note we anticipate a large number of applicants for this role and may close this advertisement earlier than the planned close date.

For guidance with the application process, please contact Lucy Bate at [email protected].

Apply Now

Refine Your Search

business support officer jobs in tuggeranong act

Customer Resolutions Officer

Assistant Store Manager - Woden

ACT Policing - Constable Kenny Koala Handler (Casual)

Business Intelligence Analyst - Decision Support Unit | Full-time Permanent

Systems Administrator

ICT Support Officer

Administration Officer, Whitlam School | Full-time Permanent

ICT Support Officer

Accounts Payable Officer

Client Services Officer

Customer Relationship Specialist - Canberra

Workplace Services Experience Officer - APS 4

Field Research Officer - ACT - Canberra

Visitor Services Coordinator

ICT Support Officer

Property Services Officer - APS 4

Administration Assistant – Receipting - Hawker College | Full-time Temporary with a Possibility of Permanency

Customer Service Officer

Executive Officer | Full-time Permanent

Administration Officer, Education

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