In-Demand Utility Jobs in St Kilda Vic

Response Officer - Non Shiftwork
Origin Energy —Melbourne VIC
- $67,185 a year
- 8 hour shift
- In-person
- Communication skills
Meter Reader - Metro
Service Stream —Epping VIC
- Part-time
- No experience needed
- Outdoor work
- On-the-job training
Meter Reader - Yarrawonga
Service Stream —Epping VIC
- Part-time
- No experience needed
- Outdoor work
- On-the-job training
10d
Project Support Officer
Genus Infrastructure —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
B2B Cross-Sell Agent
Beevo Pty Ltd —Cremorne VIC
- From $60,000 a year
- Full-time
- Sales
- Business development
- In-person
- Profit sharing
Quick Apply
1d
Meter Reader - MP
Service Stream —Epping VIC
- Part-time
- No experience needed
- Outdoor work
- On-the-job training
Fibre Technicians
Stowe Australia —Port Melbourne VIC
- Electrical experience
- Construction experience
Glass Utility Worker
G.James —Campbellfield VIC
- Full-time
- No experience needed
- Communication skills
- Health insurance
- Employee assistance program
10d
Storeperson
Kent Removals and Storage —Sunshine West VIC
- Full-time
- Forklift
- Organisational skills
- Time management
- Health insurance
- Employee discount
Quick Apply
Vacation Student
Yarra Valley Water —Melbourne VIC
- $34.90 an hour
- Full-time
- AI
3d
Meter Reader - Greensborough
Service Stream —Epping VIC
- Part-time
- No experience needed
- Outdoor work
- On-the-job training
4d
Technical Facility Co-Ordinator
JLL —Melbourne VIC
- Customer service
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
WebMethods Consultants (Junior and Senior roles)
iGreenData —Melbourne VIC
- Full-time
- Agile
- Health insurance
Validation Associate
CSL Seqirus —Tullamarine VIC
- Part-time
- Bachelor's degree
- Communication skills
- Time management
14d
Senior Officer - Recovery
Australia Red Cross —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance program
6d
Process Technician
IXOM —Laverton VIC
- Full-time
- Forklift
- Assembly
- Manufacturing
- Employee assistance program
20h
Tree Workers – Commercial
Active Tree Services —Melbourne VIC
- From $41 an hour
- Overtime
- First Aid Certification
- Travel reimbursement
Project Site Administrator (12 Month Fixed Term Contract)
Consolidated Power Projects Australia —Melbourne VIC
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Referral program
Quick Apply
Test Analyst
Tata Consultancy Services —Melbourne VIC
- Management
- Salesforce
- Analysis skills
Associate – Ops
WNS Global Services —Melbourne VIC
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick Apply

I want to receive the latest job alert for utility in st kilda vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

utility jobs near st kilda vic

Response Officer - Non Shiftwork

Origin Energy -
Melbourne VIC

Apply Now

Job Details

Full-time
$67,185 a year

Qualifications

Security
Communication skills

Full Job Description

Make a real difference by supporting essential services and community safety.
$67,185 plus superannuation & plus shift penalties
Melbourne based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role

Join our National Response Centre team in our Melbourne CBD office on Bourke Street.

As a Response Officer, you will handle inbound safety, emergency, fault and welfare-monitoring calls on behalf of customers across essential-service industries, including energy and water.

This is not a standard customer service role. You will often speak with customers during urgent, stressful or safety-related situations. You will need to remain calm, gather accurate information, follow established procedures and arrange the appropriate response within strict timeframes.

You will work across several computer systems while speaking with callers, recording important information and dispatching work to field teams.

Important roster information

This is a full-time, onsite role working 38 hours per week across a rotating roster.

You must be available to work:

Eight-hour rotating shifts
Shifts scheduled between 6:00am and midnight
Monday to Sunday
Weekends and public holidays

Please consider the roster requirements carefully before applying.

What you will be doing

Your responsibilities will include:

Responding to inbound emergency, fault, safety and welfare-monitoring calls
Asking the right questions and accurately recording call information
Entering information into multiple systems while speaking with callers
Processing updates and changes relating to active incidents
Dispatching service orders within regulatory and contractual timeframes
Escalating incidents that may present an increased safety or operational risk
Keeping callers informed while providing a calm and professional experience
Following documented processes, procedures and compliance requirements
Working closely with Dispatchers and Senior Response Officers

What we are looking for

You will be suited to this role if you:

Remain calm and focused when speaking with distressed or frustrated callers
Have experience working in a busy inbound contact-centre or response environment
Can confidently work across multiple computer systems at the same time
Have strong written and verbal communication skills
Can listen carefully, ask clear questions and record information accurately
Are comfortable following structured processes and procedures
Have excellent attention to detail
Can move quickly between different calls, tasks and priorities
Take accountability for your performance and development
Can reliably attend rostered shifts, including weekends and public holidays

Experience in emergency response, dispatch, security monitoring, utilities, roadside assistance, logistics or another high-pressure contact-centre environment would be advantageous but is not essential.

What we offer

Full-time employment
A centrally located Melbourne CBD office
First seven weeks of structured, onsite training and onboarding
Comprehensive training and ongoing support
The opportunity to support essential services and community safety
Discounted Electricity, Gas & Internet services

Before applying

Please ensure you are comfortable with:

Working fully onsite (no remote)
Working a seven-day rotating roster
Starting as early as 6:00am or finishing as late as midnight
Working some weekends and public holidays
Handling urgent, complex and occasionally distressed callers
Completing accurate data entry while managing inbound calls

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Apply Now

Refine Your Search

utility jobs in st kilda vic

Response Officer - Non Shiftwork

Meter Reader - Metro

Meter Reader - Yarrawonga

Project Support Officer

B2B Cross-Sell Agent

Meter Reader - MP

Fibre Technicians

Glass Utility Worker

Storeperson

Vacation Student

Meter Reader - Greensborough

Technical Facility Co-Ordinator

WebMethods Consultants (Junior and Senior roles)

Validation Associate

Senior Officer - Recovery

Process Technician

Tree Workers – Commercial

Project Site Administrator (12 Month Fixed Term Contract)

Test Analyst

Associate – Ops

I want to receive the latest job alert for utility in st kilda vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected