In-Demand Network security engineer Jobs in Brisbane, Qld

Desktop Support Analyst
Superloop —Brisbane QLD
- Contract
- Management
- Customer service
- Scripting
- Free food
1d
IT Support Engineer
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Computer Science
- Microsoft Office
- Education
- Parental leave
- Employee assistance program
9d
Senior Optical Network Engineer
Superloop —Brisbane QLD
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
UASPO ASCA Cyber Specialist
Amentum —Brisbane QLD
- Full-time
- No degree
- Communication skills
- SDLC
6d
Binance Accelerator Program - APP iOS/ Android (Fully Remote)
Binance —Brisbane QLD
- Contract
- Remote
- Computer Science
- APIs
- AI
Quick Apply
Software Engineer
Boeing —Brisbane QLD
- Hybrid work
- Engineering
- SDLC
- Tuition reimbursement
- Annual leave
6d
Access Consultant - Major Construction Projects
Jensen Hughes —Brisbane QLD
- Research
- No degree
- Construction experience
- Annual leave
- Parental leave
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
System Administrator
Cadence Connect —Brisbane QLD
- Full-time
- Azure
- Customer service
- Communication skills
12d
ICT Infrastructure Designer
Jacobs —Brisbane QLD
- Hybrid work
- CAD
- Engineering
- Bachelor's degree
- Parental leave
7d
Customs Broker
FedEx AMEA —Bowen Hills QLD
- Weekend availability
- Communication skills
- Tuition reimbursement
Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)
Binance —Brisbane QLD
- Full-time
- Remote
- Computer Science
- Master's degree
- Databases
Quick Apply
Senior DevSecOps Engineer
Orica —Lutwyche QLD
- Full-time
- Azure
- Computer Science
- AWS
Platform Operation Lead
Infosys —Brisbane QLD
- $150,742 - $171,215 a year
- Azure
- SQL
- AWS
- Health insurance
- Parental leave
Systems Engineer
KBR —Ascot QLD
- Full-time
- Engineering
- Software development
- Communication skills
- Parental leave
Technology and Operations Centre Referrals
Accenture —Brisbane QLD
- Full-time
- On-the-job training
- Parental leave
Senior Solutions Engineer - Brisbane
Netskope —South Brisbane QLD
- Azure
- Management
- Computer Science
ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Software Engineer
Boeing RIV Site —Brisbane QLD
- Hybrid work
- Engineering
- SDLC
- Annual leave
- Work from home
6d
Technical Field Engineer
Unisys —Brisbane QLD
- Software troubleshooting

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network security engineer jobs near brisbane, qld

Desktop Support Analyst

Superloop -
Brisbane QLD

Apply Now

Job Details

Contract | Fixed term
1 day ago

Benefits

Free food

Qualifications

ITIL Foundation
Authentication
Desktop support
ITIL Certification
Management
Incident management
Customer service
Deployment
Microsoft Exchange
Scripting
Telecommunication
SharePoint
Intune
Help desk

Full Job Description

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

The IT & Security team report through to our Operations unit which is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.

Our IT & Security team has the board responsibility for both securing the corporate network and the externally customer facing networks and portals.

Role Purpose

We are seeking an experienced Senior Desktop Support Engineer to join our IT team on an initial 6-month contract, with potential extension. This role provides backfill for our Desktop Experience Team Leader and will support corporate users across a multi-site environment. The role is responsible for delivering high-quality end-user support, managing modern workplace technologies, and driving operational excellence across both Windows and macOS platforms.

The successful candidate will have strong hands-on experience with endpoint management, Microsoft Intune, JAMF Pro, Microsoft 365, and desktop support in an enterprise environment. They will act as a senior escalation point for complex incidents and contribute to ongoing endpoint modernisation initiatives.

Key Responsibilities

End User Support: Provide Level 2 and Level 3 desktop support for Windows and macOS devices, including hardware, operating system, application, networking, and identity-related issues.
Act as an escalation point for the Service Desk for complex endpoint and user support matters.

Support office-based, remote, and mobile users across multiple locations.

Endpoint Management: Administer and support Microsoft Intune for device management, compliance, configuration policies, application deployment, and endpoint security.

Administer and support JAMF Pro for macOS device lifecycle management.

Maintain endpoint security baselines, device compliance standards, provisioning, enrolment, asset management, and lifecycle processes.

Microsoft 365 Administration: Support Microsoft 365 services including Entra ID, Exchange Online, Teams, OneDrive, and SharePoint Online.

Assist with user administration, licensing, access management, and troubleshooting.

Operational Excellence: Maintain accurate documentation, knowledge articles, and support procedures.

Identify opportunities for automation and process improvement, including support for device refreshes, operating system upgrades, and workplace technology initiatives.

Ensure incidents, service requests, and problems are managed in accordance with ITIL principles.

Security and Compliance: Support endpoint security controls, vulnerability remediation activities, and implementation of security standards and policies.

Work closely with Cyber Security and Infrastructure teams to address endpoint risks and compliance requirements.

Essential Skills and Experience

Strong experience supporting Windows 11, macOS, Microsoft 365, Microsoft Entra ID, Microsoft Intune, and endpoint deployment and management technologies.
Experience with JAMF Pro is desirable, particularly for macOS device lifecycle management.

Strong troubleshooting skills across desktop, application, authentication, networking, and device management issues.

Experience supporting enterprise collaboration platforms including Teams and SharePoint Online.

Familiarity with scripting and automation tools such as PowerShell.
Minimum 5 years’ experience in Desktop Support, Workplace Technology, or similar enterprise support roles.

Demonstrated experience operating in a medium to large enterprise environment.

Experience supporting both Microsoft and Apple ecosystems.

Proven ability to independently manage incidents, escalations, and technical investigations.

Desirable Skills

Microsoft certifications relating to Modern Workplace or Endpoint Management.
JAMF certification.

ITIL Foundation certification.

Experience in telecommunications, technology, or highly regulated environments.

Personal Attributes

Strong customer service and stakeholder management skills.

Able to communicate technical issues clearly to non-technical users.

Self-motivated and capable of working independently.

Strong attention to detail and documentation discipline.

Calm and methodical approach to incident resolution.

Continuous improvement mindset.

This role is ideal for a senior desktop support professional who enjoys a hands-on technical environment and can quickly integrate into a high-performing IT team.

On Offer

Free Home Broadband
Free Mobile SIM plan
Lunch on Wednesdays, snacks, donuts and more!
Diverse and inclusive culture
Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.

Apply Now

Refine Your Search

network security engineer jobs in brisbane, qld

Desktop Support Analyst

IT Support Engineer

Senior Optical Network Engineer

UASPO ASCA Cyber Specialist

Binance Accelerator Program - APP iOS/ Android (Fully Remote)

Software Engineer

Access Consultant - Major Construction Projects

Senior System Development Engineer, Core Networking (Relocation support available)

System Administrator

ICT Infrastructure Designer

Customs Broker

Binance Accelerator Program - Applied AI Agent Engineer (Fully Remote)

Senior DevSecOps Engineer

Platform Operation Lead

Systems Engineer

Technology and Operations Centre Referrals

Senior Solutions Engineer - Brisbane

ICT Service Desk Engineer (Level 2)

Software Engineer

Technical Field Engineer

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