In-Demand Team leader Jobs in Nerang Qld

Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
- $65,000 - $75,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Front desk
- Employee discount
Quick Apply
2d
Team Leader – Health Administration
Bupa —Southport QLD
- Full-time
- Administrative experience
- Time management
Join Our Southport Team as a Personal Trainer - Leads and Zero Rent
Jamie Fitness —Southport QLD
- $40.17 - $55.00 an hour
- Urgently hiring
- First Aid Certification
- In-person
- Gym membership
Quick Apply
3h
Project Manager - Alder Remedial Team
Alder Construction —Helensvale QLD
Quick Apply
Team Leader
Baskin-Robbins —Helensvale QLD
Quick Apply
11d
Hospitality Team Leader
Churches of Christ —Nerang QLD
- Up to $18,549 a year
- Full-time
- Hospitality
- No degree
- Organisational skills
- Annual leave
- Employee assistance program
Housekeeping Team Leader
NOVOTEL —Surfers Paradise QLD
- $27.97 - $41.96 an hour
- Weekend availability
- Cleaning
- Leadership
- Communication skills
- Employee discount
Quick Apply
1d
FOH Team Leader
O Bagel —Broadbeach QLD
- $31.19 - $47.28 an hour
- Full-time
- Hospitality
- English
- Supervising experience
Quick Apply
Team Leader - Operations
Warehouse Company —Nerang QLD
- $34 - $36 an hour
- In-person
Quick Apply
14d
Team Leader
Yo-Chi —Robina QLD
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
13d
Cleaning Team Leader - PT20
Dreamworld —Coomera QLD
- Part-time
- Cleaning
- Computer skills
- Leadership
Building Team Leader
BGIS —Southport QLD
- Full-time
- Carpentry
- Microsoft Powerpoint
- Microsoft Word
- Employee assistance program
- Employee discount
3d
Team Leader (Co-Responder)
Queensland Government —Gold Coast QLD
11d
Programs Team Leader
Queensland Government —Gold Coast QLD
- CPR Certification
13d
Team Leaders
Myer —Gold Coast QLD
- Part-time
- Customer service
- Supervising experience
- Leadership
2d
Team Leader - Pool Club (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Weekend availability
- Hospitality
- Food service experience
- Leadership
- Employee assistance program
11d
Gaming Team Leader
Southport Sharks —Southport QLD
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- On-the-job training
10d
Team Leader (Social and Emotional Wellbeing)
Kalwun Development Corporation —Gold Coast QLD
- $95,000 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Social Work
- Annual leave
5d
Team Manager
Woolworths Supermarkets —Burleigh Heads QLD
- Weekend availability
My Holidays Sales Team Leader - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Management
- Sales
- Leadership
4d

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Front Office & Operations Team Leader

Backpackers In Paradise
Surfers Paradise QLD

Quick Apply

Job Details

Permanent | Full-time
$65,000 - $75,000 a year
2 days ago

Benefits

Employee discount
Opportunities for promotion

Qualifications

RSA
Customer service
Supervising experience
Front desk
Leadership
Communication skills
Marketing

Full Job Description

Help Build the Gold Coast's Best Backpacker Hostel

Front Office & Operations Team Leader

Full-Time Position | Backpackers in Paradise | Surfers Paradise, Gold Coast

Be Part of an Exciting Business Transformation

Backpackers in Paradise is entering an exciting new chapter.

We're investing in major property refurbishments, implementing new technology, enhancing the guest experience, and rolling out an exciting marketing strategy to position ourselves as one of Australia's leading backpacker hostels.

We're looking for an experienced, energetic, and hands-on Front Office & Operations Team Leader to join our leadership team.

Working alongside the Hostel Manager, you'll play a key role in leading our Front Office team, supporting daily hostel operations, implementing new initiatives, and championing positive change throughout the business.

This is far more than a reception role. It's an opportunity to influence the future of Backpackers in Paradise while building your own career within a business that's committed to continuous improvement and exceptional guest experiences.

About the Role

As our Front Office & Operations Team Leader, you'll lead our Front Office team and play an integral role in the hostel's day-to-day operations.

You'll ensure every guest receives outstanding service from check-in to check-out while supporting the Hostel Manager with operational improvements, staff development, volunteer coordination, marketing initiatives and the implementation of new systems and processes.

This is a varied, hands-on leadership role where no two days are the same.

Key Responsibilities

Lead the day-to-day operation of Reception and Front Office.
Deliver exceptional guest service and create memorable experiences for travellers from around the world.
Supervise, mentor, and develop reception staff and volunteers.
Manage guest check-ins, check-outs, reservations, payments, and enquiries.
Coordinate with Housekeeping to ensure rooms are guest-ready and communicate maintenance issues to the Hostel Manager for timely resolution.
Support the Hostel Manager with rostering, daily operations, and continuous improvement initiatives.
Resolve guest concerns professionally and efficiently.
Assist with the implementation of new technology, operational improvements, and business initiatives.
Assist in managing our social media platforms, including Instagram, Facebook, and TikTok.
Help implement our marketing strategy by promoting guest experiences, events, and hostel activities.
Encourage guest engagement, online reviews, and social media interaction.
Provide support across other areas of the hostel, including the café and bar when required.
Lead by example while fostering a positive, supportive, and energetic team culture.

About You

We're looking for someone who enjoys working in a fast-paced hospitality environment and genuinely loves creating amazing guest experiences.

You'll ideally have:

Previous experience working in a backpacker hostel reception environment.
Experience using Cloudbeds is highly desirable; however, applicants with experience using other Property Management Systems (PMS) are encouraged to apply.
Previous leadership or supervisory experience.
Excellent customer service and communication skills.
Strong organisational, problem-solving and time management abilities.
Confidence leading a team while remaining hands-on in daily operations.
An interest in social media, digital marketing, and promoting guest experiences.
A proactive attitude with a willingness to embrace change and continuous improvement.
Flexibility to work weekends, evenings, and public holidays.
A genuine passion for hospitality and creating unforgettable experiences for travellers.

Essential Requirements

Australian Citizen, Permanent Resident, or currently on a clear pathway to obtaining Permanent Residency.
Current RSA (Responsible Service of Alcohol).

Why Join Backpackers in Paradise?

This is an exciting opportunity to join the leadership team at one of the Gold Coast's best-known backpacker hostels.

We're not simply maintaining the business; we're transforming it.

You'll work alongside the Hostel Manager and play an important role in implementing new technology, improving operations, developing our team, enhancing the guest experience, and helping bring our marketing vision to life.

We Offer

Salary: $65,000–$75,000 + Super + Performance Incentives
Full-time leadership position.
Genuine opportunities for career progression.
A supportive management team that values initiative, innovation, and new ideas.
The opportunity to influence change rather than simply maintain the status quo.
A fun, energetic and rewarding workplace where no two days are the same.

Pay: $65,000.00 – $75,000.00 per year

Benefits:

Employee discount

Application Question(s):

Do you Permanent Residency or Australian citizen?

Experience:

Leadership: 1 year (Required)

Licence/Certification:

RSA (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

team leader jobs in nerang qld

Front Office & Operations Team Leader

Team Leader – Health Administration

Join Our Southport Team as a Personal Trainer - Leads and Zero Rent

Project Manager - Alder Remedial Team

Team Leader

Hospitality Team Leader

Housekeeping Team Leader

FOH Team Leader

Team Leader - Operations

Team Leader

Cleaning Team Leader - PT20

Building Team Leader

Team Leader (Co-Responder)

Programs Team Leader

Team Leaders

Team Leader - Pool Club (Pre-Opening)

Gaming Team Leader

Team Leader (Social and Emotional Wellbeing)

Team Manager

My Holidays Sales Team Leader - Broadbeach, QLD

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