In-Demand Program manager automation and ai Jobs in Chippendale, Nsw

Customer Support Analyst - 12 Month Contract
MYOB —Sydney NSW
- Contract
- Hybrid work
- CRM software
- Salesforce
- AI
- Parental leave
AI Manager
The GPT Group —Sydney NSW
- Full-time
- AI
- Parental leave
- Referral program
7d
Customer Support Analyst - 12 Month Contract
Axsys —Sydney NSW
- Contract
- CRM software
- Salesforce
- AI
- Parental leave
Events & Community Intern (Future Startup Incubator Leader)(part-time)
ABZTech Pty Ltd —Sydney NSW
- From $30 an hour
- Part-time
- Hybrid work
- Sales
- Writing skills
- Master's degree
Quick Apply
2d
Senior Manager - Salesforce Industry Solutions
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
- Parental leave
Quick Apply
Senior Operations Manager (Martech)
Publicis Groupe Holdings B.V —Pyrmont NSW
- $140,000 - $150,000 a year
- CRM software
- AI
- Marketing
Quick Apply
4d
Head of Engineering - Workforce Management Tribe - Hybrid
Humanforce —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Parental leave
- Employee assistance program
Senior Director, Global Professional Services Operations
Genesys —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business Administration
Sustainability and Resilience Consultant
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- AI
Enterprise Architect | Senior Manager
PWC Australia —Sydney NSW
- Contract
- Azure
- AWS
- Software development
- Parental leave
Digital Product Manager - Property Lifecycle
Mirvac —Sydney NSW
- Product management
- Agile
- Construction experience
8d
SAP S/4HANA Finance Consultant / Lead Consultant / Manager
Accenture —Sydney NSW
- Full-time
- Finance
- AI
- Communication skills
- On-the-job training
- Parental leave
Systems Management Specialist
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
Solution Designer (Google Cloud Platform)
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- SQL
- Scripting
- Parental leave
Quick Apply
Marketing Automation Manager
Tyro Payments —Sydney NSW
- Hybrid work
- AI
- Communication skills
- Marketing
Performance Manager
News Corp —Sydney NSW
- Hybrid work
- Sales
- AI
- Leadership
- Parental leave
7d
Governance Risk & Compliance Manager
Fujitsu —Sydney NSW
- Hybrid work
- No degree
- AI
- Communication skills
Digital Automation Team Lead
Ricoh —North Ryde NSW
- Full-time
- Organisational skills
- SharePoint
- AI
- Wellness program
- Parental leave
8d
Product Manager – Fund Accounting and Administration, Data and reporting, VP - Sydney / Melbourne
Citi —Sydney NSW
- Full-time
- Master's degree
- Education
- Bachelor's degree
Student Events & Community Intern (Future Startup Incubator Leader)
ABZTech Pty Ltd —Sydney NSW
- From $30 an hour
- Part-time
- Hybrid work
- Management
- Sales
- Writing skills
Quick Apply
2d

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Customer Support Analyst - 12 Month Contract

MYOB -
Sydney NSW

Apply Now

Job Details

Contract | Fixed term

Benefits

Parental leave

Qualifications

CRM software
Salesforce
E-commerce
Zendesk
Payroll
SaaS
AI
Communication skills

Full Job Description

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.

The Opportunity

As a Customer Support Analyst you’ll:

Provide first line support across Flare products and apps, supporting employee and employers via Zendesk, email and phone.

Triage, troubleshoot, and resolve issues ranging in complexity; document clear reproduction steps; and escalate where needed to Product and Engineering.

Support customers through promotions eligibility, run order investigations and fraud triage in collaboration with internal teams and external vendors.

Maintain and improve Help Centre content, automations, and internal runbooks so customers can self serve more and wait less.

Partner with Relationship Managers and Sales to close the loop with employers and partners; report insights and champion customer driven improvements with Product and Engineering.

Success Looks Like

Consistently strong SLA performance for first response and resolution across our support channels.

Clear, empathetic communication and high CSAT/effort scores.

Reliable documentation, identify escalations, and quality improvements in help content.

Finding and fixing root causes of recurring issues in collaboration with Product/Engineering.

About You

Experience in customer support or advocacy (SaaS, fintech, HR/Payroll/benefits, or ecommerce experience a plus).

Proficiency with modern support and CRM tools (e.g., Zendesk, Salesforce) preferred

Strong troubleshooting, critical thinking and communication skills

Experience handling regulated or sensitive requests (privacy, identity, or payment/benefits scenarios) and following process in complaint or incident situations preferred

Our Culture & Benefits

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83D\uDFE3Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events

\uD83D\uDFE3Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

\uD83D\uDFE3Benefit from our partnership with Sonder, which supports the wellbeing of our team members

\uD83D\uDFE3Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

\uD83D\uDFE3Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

\uD83D\uDFE3Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

program manager automation and ai jobs in chippendale, nsw

Customer Support Analyst - 12 Month Contract

AI Manager

Customer Support Analyst - 12 Month Contract

Events & Community Intern (Future Startup Incubator Leader)(part-time)

Senior Manager - Salesforce Industry Solutions

Senior Operations Manager (Martech)

Head of Engineering - Workforce Management Tribe - Hybrid

Senior Director, Global Professional Services Operations

Sustainability and Resilience Consultant

Enterprise Architect | Senior Manager

Digital Product Manager - Property Lifecycle

SAP S/4HANA Finance Consultant / Lead Consultant / Manager

Systems Management Specialist

Solution Designer (Google Cloud Platform)

Marketing Automation Manager

Performance Manager

Governance Risk & Compliance Manager

Digital Automation Team Lead

Product Manager – Fund Accounting and Administration, Data and reporting, VP - Sydney / Melbourne

Student Events & Community Intern (Future Startup Incubator Leader)

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