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Customer Experience Representative

CAE Inc. -
Perth WA

Apply Now

Job Details

Permanent | Part-time
7 days ago

Qualifications

Customer service
Microsoft Office
Databases
Administrative experience
Organisational skills
Front desk
Communication skills

Full Job Description

À propos de ce poste

⠀

About CAE

At CAE, our mission is to make the world a safer place. For nearly 80 years, we have led the way in simulation, training, and mission readiness—supporting civil aviation, defence, and critical operations worldwide. Through cutting-edge technology and a culture that champions innovation, we empower our customers to operate smarter, faster, and more sustainably.

Joining CAE means becoming part of a purpose-driven team where collaboration drives success, innovation is encouraged, and your growth contributes to our global impact.

Description

Provide a professional, welcoming, and responsive experience for customers and visitors as the first point of contact.
Manage customer enquiries and support requests in a timely manner.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with customer visits, meetings, and events as required.
Support the processing of purchase orders, invoices, and other financial transactions.
Assist with operational reporting, revenue tracking, and administrative reconciliations.
Maintain accurate records and documentation in accordance with company procedures.
Liaise with internal departments to support the smooth delivery of training operations.
Provide administrative support to the Centre Leadership team and wider business.
Coordinate office supplies and general facility requirements.
Assist with scheduling, documentation, and other administrative activities.
Contribute to the efficient day-to-day operation of the training centre.

Minimum Qualifications

Previous experience in customer service, administration, reception, hospitality, or a similar client-facing role.
Strong communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Proactive approach with problem-solving skills.
Proficiency in Microsoft Office applications.
Experience using business systems and databases.

Preferred Qualifications

Interest in aviation or training operations.

Benefits

We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:

Supportive and collaborative team environment.
Opportunities for professional growth and development.
Exposure to a diverse range of business functions.
Experience contributing to a global training operation.
Career development within a global leader in simulation and training.

Location: Jandakot, Perth, WA
Employment Type: Permanent Part Time (30 hours per week)

#LI-SA2

À propos de CAE

À CAE, notre mission est claire : contribuer à rendre le monde plus sécuritaire. Depuis près de 80 ans, nous faisons progresser l’innovation en simulation, en formation et en préparation aux missions afin de soutenir des opérations critiques partout dans le monde. Grâce à des technologies avancées, nous aidons nos clients à travailler plus intelligemment, plus rapidement et de façon plus durable. Joignez‑vous à une organisation guidée par sa raison d’être, où les idées audacieuses sont encouragées, où la collaboration fait avancer les choses et où votre développement alimente notre réussite commune.

Type d'emploi

Régulier

Égalité des chances et mesures d’adaptation

CAE s’engage à offrir des chances égales à tous les candidats, sans égard à la race, à la nationalité, à la couleur, à la religion, au sexe, à l’identité ou à l’expression de genre, à l’orientation sexuelle, au handicap, à la neurodiversité, au statut d’ancien combattant, à l’âge ou à toute autre caractéristique protégée par la loi. Nous encourageons les personnes qui ne répondent pas à tous les critères à poser leur candidature. Des mesures d’adaptation raisonnables sont offertes au besoin — communiquez avec votre recruteur ou écrivez à CAECarrieres‑[email protected].

Protection des données

Déclaration de confidentialité

Nous utilisons parfois des outils appuyés par l’IA pour soutenir l’évaluation des candidatures, tout en gardant une prise de décision entièrement humaine. CAE remercie tous les candidats de leur intérêt. Toutefois, seules les personnes dont le profil et l’expérience répondent aux exigences du poste seront contactées.

Apply Now

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