In-Demand Warehouse supervisor Jobs in Brooklyn, Vic

Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
Warehouse Manager
Australian Valve Group PTY LTD —Somerton VIC
- Full-time
- Management
- Customer service
- ERP systems
- Employee assistance program
Quick Apply
Venue Operations Supervisor
Melbourne Sports Centres —Albert Park VIC
- First Aid Certification
- Leadership
- Communication skills
- Free parking
- Employee assistance program
12d
Account Coordinator
Cencora —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Operations Supervisor - Afternoon Shift
Visy —North Melbourne VIC
- Overtime
- Construction experience
- Communication skills
- Employee assistance program
12d
Night Shift Operations Manager
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Leadership
- Communication skills
4d
Cargo Operations Manager
Swissport International AG —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
Warehouse Team Leader
Northline —Melbourne VIC
- Customer service
- Forklift
- Communication skills
- Employee assistance program
3d
Clinical Operations Technician
Cencora —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Merchandising Stocker
Costco AU —West Melbourne VIC
- Part-time
- Customer service
- Senior Secondary Certificate of Education
- No degree
1d
Manager, Supply Chain (Life Science / Healthcare)
Cencora —Melbourne VIC
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Presentation skills

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Service Desk Analyst

Accent Group -
Cremorne VIC

Quick Apply

Job Details

Full-time

Qualifications

ITIL
IT support
POS
Intune
VPN

Full Job Description

Join one of Australia and New Zealand’s largest retail groups - Accent Group. With a portfolio of over 850+ stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we’re not just selling shoes - we’re shaping the future of retail. At Accent Group, we’re driven by innovation, passionate about people, and serious about creating standout career opportunities. Whether you’re starting your retail journey or looking to grow into leadership, you’ll be part of a culture that values individuality, rewards performance, and empowers you to make your mark (in your kicks of course!)

The Service Desk Analyst provides first level IT support across retail stores, distribution centres, and corporate environments. This role ensures seamless technology operations in a high-volume, customer-focused retail setting, supporting POS systems, store network connectivity, in-store devices, and end-user applications.
The position plays a key role in maintaining business continuity and delivering exceptional service to internal stakeholders through timely and effective resolution of incidents and service requests.

Key Responsibilities include:

Provide prompt first and second-level support to stores, warehouse, and office users via phone, email, and ITSM system.
Troubleshoot issues with POS terminals, scanners, printers, EFTPOS, network connectivity, and mobile devices.
Support Microsoft 365, Windows 11, and Intune-managed devices.
Escalate high-impact or recurring issues to senior engineers or vendors, ensuring timely resolution.
Maintain detailed records of incidents, actions taken, and resolutions within SLA targets.
Support the deployment, configuration, and maintenance of in-store IT equipment (POS, handheld scanners, label printers, and All-in-One devices).
Liaise with field technicians, network teams, and store operations to coordinate onsite visits and remote fixes.
Assist with technology rollout activities including new store openings, relocations, and seasonal upgrades.
Provide professional, courteous support with a strong customer service focus.
Communicate effectively with store team members, regional and national leads, and warehouse supervisors to keep them informed on issue progress.
Prioritise requests based on business impact and ensure transparent communication on incidents affecting sales or operations.
Maintain accurate technical documentation, knowledge articles, and standard operating procedures.
Contribute to knowledge-sharing sessions and process improvement initiatives.
procedures.

To be successful you will ideally have:

Demonstrated 1–3 years’ experience in a Service Desk or IT Support role within a retail, corporate, logistics, or multi-site business.
Experience supporting Microsoft 365, POS systems, Windows 10/11, Apple Devices and hardware troubleshooting.
Understanding of network fundamentals (Wi-Fi, VPN, Firewall and Switches).
Familiarity with ITIL incident, request, and change management processes.
Ability to function and collaborate within a team and remain approachable always.
Analytical thinker with the ability to identify trends and implement process improvements.
Ability to perform under pressure and manage competing priorities in a high-volume environment.

Why Join Accent Group?

Be part of a dynamic and growing company with a portfolio of the best global brands.
Opportunity to make a significant impact on our technology team.
Collaborative and supportive team environment.
Competitive salary and benefits package.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

Quick Apply

Refine Your Search

warehouse supervisor jobs in brooklyn, vic

Service Desk Analyst

Warehouse Manager

Venue Operations Supervisor

Account Coordinator

Operations Supervisor - Afternoon Shift

Night Shift Operations Manager

Cargo Operations Manager

Warehouse Team Leader

Clinical Operations Technician

Merchandising Stocker

Manager, Supply Chain (Life Science / Healthcare)

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