In-Demand Customer experience associate Jobs in Parafield Gardens, Sa

Customer Success Associate
Siemens —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
1d
Loss Prevention Associates - SA
TJX Australia —Kilburn SA
- Full-time
- Customer service
- Computer skills
- Annual leave
- Employee assistance program
At Your Service Agent
Marriott International, Inc —Adelaide SA
- Full-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
5d
Site Supervisor
Rehlko —Thebarton SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Inside Sales Associate, STR - Australia
CoStar Group —Greater Adelaide SA
- Full-time
- Sales
- Customer service
- Business development
Porter/Valet - Part time
Marriott International, Inc —Adelaide SA
- Part-time
- Hotel experience
- Resort
- Office experience
- Annual leave
- Employee assistance program
15h
Travel Advisor - Glenelg, SA
Travel Associates —Glenelg SA
- $110,000 a year
- Full-time
- Employee discount
Management Opportunities - South Australia
TK Maxx —West Beach SA
- Weekend availability
- Merchandising
- Leadership
- Annual leave
- Employee discount
Full Time Chef
Orientai —Holden Hill SA
- $80,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Associate degree
Quick Apply
Food & Beverage Attendant
Travel + Leisure Co. —Adelaide SA
- Weekend availability
- Customer service
- Communication skills
- Resort
- Professional development assistance
Quick Apply
11d
Travel Advisor - Burnside, SA
Travel Associates —Burnside SA
- $110,000 a year
- Full-time
- Employee discount
Travel Advisor - West Lakes, SA
Travel Associates —West Lakes SA
- $110,000 a year
- Full-time
- Employee discount
Field Research Associate - Adelaide
CoStar Group —Greater Adelaide SA
- Full-time
- Microsoft Office
- Education
- Bachelor's degree
Australian Industry Capability (AIC) Associate Manager
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
Assistant Night Manager - Part Time
Marriott International, Inc —Adelaide SA
- Part-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
14d
FSP- CRAII (Melb/ Sydney/ Brisbane)
サイネオス・ヘルス —Greater Adelaide SA
- Contract
- Remote
- Patient monitoring
- Bachelor's degree
- Patient care
11d
Site manager
Rehlko —Thebarton SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Referrals for AWS
Accenture —Greater Adelaide SA
- Full-time
- AWS
- Referral program
HSE Advisor
Rehlko —Thebarton SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Home Service Worker (Domestic Cleaner)
AnglicareSA —Adelaide SA
- Part-time
- Recruiting
- Care plans
- Health insurance
- Parental leave
Quick Apply

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Customer Success Associate

Siemens -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
1 day ago

Qualifications

CRM software
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team is responsible for helping our 140+ customers realize value from their Asset Management software solutions and services. We work closely with customers to drive product adoption, support their business goals, and deliver exceptional experiences throughout their customer journey.

As a Customer Success Associate (CSA), you will work closely with experienced Customer Success Managers and cross-functional teams to help customers achieve their desired outcomes. You will build relationships with customers, support product adoption initiatives, assist with customer reviews, and help identify opportunities to improve customer engagement and satisfaction.

This is an excellent opportunity for someone early in their Customer Success career who is passionate about technology, enjoys building relationships, and wants to develop their customer success and commercial skills in a fast-paced SaaS environment.

What you will be doing

Develop strong relationships with customer stakeholders and become a trusted point of contact for day-to-day customer engagement.
Support customers in maximizing the value of their Asset Management Software solutions through proactive engagement and adopt best practices.
Assist in developing and maintaining Success Plans aligned to customer goals and desired business outcomes.
Conduct regular customer check-ins, health reviews, and business reviews, with support and guidance from senior team members.
Monitor customer health, product usage, and engagement data to identify opportunities to improve adoption and satisfaction.
Capture and maintain customer goals, risks, feedback, and success metrics within Customer Success systems and processes.
Collaborate with Sales, Services, Product, Support, and Marketing teams to help deliver positive customer outcomes.
Escalate customer risks and issues appropriately while helping coordinate timely resolutions.
Identify potential growth opportunities within customer accounts and share insights with Customer Success Managers and Sales teams.
Champion the voice of the customer by sharing feedback and contributing ideas to enhance the customer experience.

What you need

Bachelor's degree or equivalent professional experience.
A willingness to learn, grow, and develop a career in Customer Success within a global technology organisation.
1–3 years' experience in Customer Success, Account Management, Customer Support, Consulting, Project Coordination, or another customer-facing role.
Strong communication and relationship-building skills, with the ability to engage professionally with customers and colleagues.
A customer-first mindset and genuine passion for helping customers succeed.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Curiosity and willingness to learn new technologies, products, and business processes.
An analytical mindset and the ability to use data to support decision-making and customer outcomes.
Experience with CRM, Customer Success, or business productivity tools such as Salesforce, ChurnZero, Microsoft 365, Power BI, or similar platforms is desirable.
A proactive, team-first attitude and willingness to take on a variety of responsibilities as part of a growing regional team.
Experience working with Government, Public Sector, Education, Healthcare, Infrastructure, or other asset-intensive organisations is advantageous. Exposure to Manufacturing environments would be beneficial as we continue to expand our presence in this sector.

What makes you stand out

Previous experience in a SaaS or technology-focused environment.
Experience supporting Government, Public Sector, Education, Healthcare, Infrastructure, Asset Management, or other asset-intensive organisations.
Exposure to Manufacturing or industrial organisations would be advantageous.
Experience using Salesforce, ChurnZero, Microsoft Power BI, or similar platforms.
Strong presentation and communication skills.
Demonstrated ability to build relationships and influence outcomes across multiple stakeholders.
A growth mindset, positive attitude, and willingness to take on new challenges.
Customer Success certifications or training are advantageous but not required.
Passion for technology, sustainability, infrastructure, and helping customers achieve meaningful outcomes.

The Siemens culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Together we are Siemens

Apply Now

Refine Your Search

customer experience associate jobs in parafield gardens, sa

Customer Success Associate

Loss Prevention Associates - SA

At Your Service Agent

Site Supervisor

Inside Sales Associate, STR - Australia

Porter/Valet - Part time

Travel Advisor - Glenelg, SA

Management Opportunities - South Australia

Full Time Chef

Food & Beverage Attendant

Travel Advisor - Burnside, SA

Travel Advisor - West Lakes, SA

Field Research Associate - Adelaide

Australian Industry Capability (AIC) Associate Manager

Assistant Night Manager - Part Time

FSP- CRAII (Melb/ Sydney/ Brisbane)

Site manager

Referrals for AWS

HSE Advisor

Home Service Worker (Domestic Cleaner)

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