Business Support Officer (200417)
Permanent Full Time - 36.25 hours per week
$75,469.99 to $81,061.94 Annually + 13% super
RCC Officers' Level 2
Redland City Council offers you the chance to improve lives and shape your own career… on beautiful Redlands Coast.
Redlands is proud to rank among Queensland’s Top 5 local government areas for wellbeing in the SGS Cities and Regions Wellbeing Index - confirming our community as a great place to live, work, and grow.
Join our team as a Business Support Officer - Animal Management
Are you an organised administrator who enjoys delivering great customer service and supporting frontline teams? This opportunity sits within our Animal Management team, where you will play a key role in supporting officers responsible for animal-related enquiries, compliance activities and community outcomes across Redlands Coast. If you enjoy a varied role, working with a supportive team and helping keep operations running smoothly, we invite you to apply for the Business Support Officer position at Redland City Council!
Your responsibilities will include:
- Providing high-level administrative support, including correspondence management, records management and meeting coordination.
- Delivering customer service and responding to enquiries from internal and external stakeholders.
- Assisting with financial administration, including purchase orders, invoice processing, fees and charges, and budget monitoring.
- Maintaining databases and preparing reports and performance information.
- Supporting continuous improvement initiatives, projects and administrative systems.
- Building positive working relationships with internal and external stakeholders.
Skills and experience:
- Strong administration and organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent customer service, communication and interpersonal skills.
- Well-developed computer skills, including experience using Microsoft Office and corporate systems.
- Strong attention to detail and the ability to maintain accurate records and information.
- Ability to work collaboratively within a team environment.
- Experience in an administrative or business support role.
Knowledge of animal management, compliance or regulatory activities would be highly regarded, however we are equally interested in candidates with strong administration and customer service skills who are keen to learn.
Make sure to read the full Position Description before applying - it outlines everything you need to tailor your resume and cover letter.
Why this role stands out:
- Enjoy work-life balance with a standard Monday to Friday roster and no weekend or public holiday work.
- Access Council's extensive employee benefits, flexible working options and professional development opportunities.
- Join a friendly and supportive team that works closely together to deliver important services to the Redlands Coast community.
Working for us means enjoying diverse work and gaining opportunities to grow in a region of outstanding natural beauty - Redlands Coast. In return for your passion and commitment to making a meaningful and ongoing contribution to our naturally wonderful community, we offer great benefits and the balance you need to bring the best you.
More reasons to love working with us:
- Professional development – job-specific training, study assistance, leadership and critical skills programs, plus access to an extensive range of online courses through LinkedIn Learning. We invest in your growth from day one.
- Generous leave entitlements including 4 weeks annual leave with leave loading, 15 days personal/carer’s leave, 14 weeks paid parental leave, and additional flexible leave options to support your lifestyle.
- Rewarding role-specific allowances recognising the responsibilities, skill, and impact of your position.
- Mental health and wellbeing support – access to EAP, external providers, training, and awareness programs to foster openness and reduce stigma.
- Exclusive employee lifestyle perks – discounts, cashback, health benefits, and savings on essentials, travel, tech, dining, and car ownership through novated leasing, plus employee banking benefits.
- Flexible working options – access RedFlex, offering flexibility in how, when, and where you work.
- Optional purchased leave available after probation.
- Incentives for returning from parental leave including credited leave and superannuation benefits.
Who we are:
Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events - we support the city’s day-to-day life and long-term growth. With over 1,200 employees across diverse teams, we’re committed to shaping a thriving, sustainable region that our community is proud of.
Guided by our Values, we’re proud of the work we do and the people who make it possible. Visit our careers page to learn more about the stories of our incredible team.
Eligibility:
- To be eligible for employment, applicants must have the legal right to work in Australia.
Ready to join us?
Please include:
A one-page cover letter outlining how you meet the role requirements
Your current resume, detailing your skills, experience, and career history
Note:
- We do not accept email, hard copy or third-party applications.
- You may choose to use AI tools when preparing your application, but please ensure your application truthfully reflects your own experience, achievements and alignment to the role.
For more information about this position (200417), please contact Storm Clark on (07) 3820 1148. Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 19/07/2026.
At Redland City Council, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.
To support an inclusive recruitment experience, please let us know if you require any adjustments during the recruitment or interview process by contacting [email protected]
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