In-Demand Crm solution Jobs in Perth, Wa

Customer Success Associate
Siemens —Perth WA
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
5h
Internal Sales Representative
WesTrac —Perth WA
- CRM software
- Sales
- Customer service
- Employee stock purchase plan
- Parental leave
Marketing Specialist
Micromine —Perth WA
- Full-time
- Hybrid work
- AI
- Communication skills
- Marketing
- Parental leave
- Employee assistance program
Customer Care Specialist
Epiroc —Perth WA
- On call
- CRM software
- Customer service
- ERP systems
- Parental leave
Business Development Manager
BTP —Perth WA
- Sales
- Business development
- Communication skills
- Employee assistance program
Business Analyst
Illuminance Solutions —Perth WA
- CRM software
- Writing skills
- DevOps
Area Representative - South West
Seven West Media —Perth WA
- Full-time
- CRM software
- Salesforce
- Communication skills
- Parental leave
Resource Manager
World Wide Technology Holding, LLC —Perth WA
- Full-time
- Microsoft Excel
- Recruiting
- Communication skills
- Profit sharing
- Wellness program
Channel Account Manager (Perth)
Pax8 Global —Perth WA
- Full-time
- Management
- Salesforce
- Presentation skills
- Health insurance
10d
GUCCI Client Advisor
Gucci —Perth WA
- Part-time
- Customer service
- Communication skills
Business Development Manager - West
Centurion Group —Welshpool WA
- $125,000 - $150,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick Apply
Business Development Manager
Epiroc —Perth WA
- CRM software
- Sales
- Salesforce
Energy Consultant
SAE Group —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
Quick Apply
Salesperson
Ingersoll Rand —Welshpool WA
- Sales
- Maintenance
- Analysis skills
Director Commercial APAC and Emerging Territories, Mixing Solutions
SPX FLOW —Perth WA
- CRM software
- Sales
- Engineering
Account Manager
Onsite Rental Group PTY Ltd —Wangara WA
- Full-time
- CRM software
- Sales
- Communication skills
Quick Apply
Industrial Equipment Sales Representitive
TOCOJEPA Pty Ltd T/As T-Quip —Belmont WA
- $85,000 - $110,000 a year
- Full-time
- Sales
- Microsoft Office
- Computer skills
Quick Apply
4d
Business Development Manager
Solenis —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
National Account Manager, Mining West
REXEL —Welshpool WA
- Full-time
- CRM software
- Microsoft Office
Quick Apply
eCommerce & Performance Media Coordinator
Employment Hero —Balcatta WA
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance program
- Employee discount
1d

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Customer Success Associate

Siemens -
Perth WA

Apply Now

Job Details

Permanent | Full-time
5 hours ago

Qualifications

CRM software
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team is responsible for helping our 140+ customers realize value from their Asset Management software solutions and services. We work closely with customers to drive product adoption, support their business goals, and deliver exceptional experiences throughout their customer journey.

As a Customer Success Associate (CSA), you will work closely with experienced Customer Success Managers and cross-functional teams to help customers achieve their desired outcomes. You will build relationships with customers, support product adoption initiatives, assist with customer reviews, and help identify opportunities to improve customer engagement and satisfaction.

This is an excellent opportunity for someone early in their Customer Success career who is passionate about technology, enjoys building relationships, and wants to develop their customer success and commercial skills in a fast-paced SaaS environment.

What you will be doing

Develop strong relationships with customer stakeholders and become a trusted point of contact for day-to-day customer engagement.
Support customers in maximizing the value of their Asset Management Software solutions through proactive engagement and adopt best practices.
Assist in developing and maintaining Success Plans aligned to customer goals and desired business outcomes.
Conduct regular customer check-ins, health reviews, and business reviews, with support and guidance from senior team members.
Monitor customer health, product usage, and engagement data to identify opportunities to improve adoption and satisfaction.
Capture and maintain customer goals, risks, feedback, and success metrics within Customer Success systems and processes.
Collaborate with Sales, Services, Product, Support, and Marketing teams to help deliver positive customer outcomes.
Escalate customer risks and issues appropriately while helping coordinate timely resolutions.
Identify potential growth opportunities within customer accounts and share insights with Customer Success Managers and Sales teams.
Champion the voice of the customer by sharing feedback and contributing ideas to enhance the customer experience.

What you need

Bachelor's degree or equivalent professional experience.
A willingness to learn, grow, and develop a career in Customer Success within a global technology organisation.
1–3 years' experience in Customer Success, Account Management, Customer Support, Consulting, Project Coordination, or another customer-facing role.
Strong communication and relationship-building skills, with the ability to engage professionally with customers and colleagues.
A customer-first mindset and genuine passion for helping customers succeed.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Curiosity and willingness to learn new technologies, products, and business processes.
An analytical mindset and the ability to use data to support decision-making and customer outcomes.
Experience with CRM, Customer Success, or business productivity tools such as Salesforce, ChurnZero, Microsoft 365, Power BI, or similar platforms is desirable.
A proactive, team-first attitude and willingness to take on a variety of responsibilities as part of a growing regional team.
Experience working with Government, Public Sector, Education, Healthcare, Infrastructure, or other asset-intensive organisations is advantageous. Exposure to Manufacturing environments would be beneficial as we continue to expand our presence in this sector.

What makes you stand out

Previous experience in a SaaS or technology-focused environment.
Experience supporting Government, Public Sector, Education, Healthcare, Infrastructure, Asset Management, or other asset-intensive organisations.
Exposure to Manufacturing or industrial organisations would be advantageous.
Experience using Salesforce, ChurnZero, Microsoft Power BI, or similar platforms.
Strong presentation and communication skills.
Demonstrated ability to build relationships and influence outcomes across multiple stakeholders.
A growth mindset, positive attitude, and willingness to take on new challenges.
Customer Success certifications or training are advantageous but not required.
Passion for technology, sustainability, infrastructure, and helping customers achieve meaningful outcomes.

The Siemens culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Together we are Siemens

Apply Now

Refine Your Search

crm solution jobs in perth, wa

Customer Success Associate

Internal Sales Representative

Marketing Specialist

Customer Care Specialist

Business Development Manager

Business Analyst

Area Representative - South West

Resource Manager

Channel Account Manager (Perth)

GUCCI Client Advisor

Business Development Manager - West

Business Development Manager

Energy Consultant

Salesperson

Director Commercial APAC and Emerging Territories, Mixing Solutions

Account Manager

Industrial Equipment Sales Representitive

Business Development Manager

National Account Manager, Mining West

eCommerce & Performance Media Coordinator

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