In-Demand Operations manager Jobs in Sa

Contact Centre Manager
Datacom —Modbury SA
- Full-time
- Administrative experience
- Analysis skills
- Leadership
Quick Apply
9d
Food and Beverage Operations Manager
Stamford Hotels & Resorts —Greater Adelaide SA
- Full-time
- Hospitality
- Management
- Organisational skills
4d
Team Leader - Operations
Datacom —Modbury SA
- Full-time
- Bachelor's degree
- Leadership
Quick Apply
Operations Director - The Parks Recreation & Sports Centre
YMCA South Australia —Adelaide SA
- Full-time
- First Aid Certification
- Communication skills
- Employee assistance program
12d
LEADER BAND B2 - RISDON PARK PS - TEACHING, LEARNING, OPERATIONS & IMPROVEMENT
Department for Education, South Australia —Risdon Park SA
- $136,872 a year
- Part-time
Fixed Operations Manager
Duttons —Murray Bridge SA
Medical Receptionist
Advara HeartCare —Leabrook SA
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
10d
Key Account Manager Operations - Adelaide
Henning Harders (Australia) Pty Ltd —Largs Bay SA
- Full-time
- Hybrid work
Quick Apply
Assistant Facilities Manager
JLL —Greater Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
3d
Assistant Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
3d
LEADER BAND B-4 - ADELAIDE BOTANIC - INNOVATION IN LEARNING TECHNOLOGIES, COMMUNICATION SYSTEMS, DATA & OPERATIONS
Department for Education, South Australia —Greater Adelaide SA
- $154,852 a year
- Part-time
10d
Sports and Swimming Centre Manager
Westminster School —Marion SA
- Part-time
- University
- First Aid Certification
- Leadership
Cyber Operations Lead
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
Supply Operations Lead
Boeing —Edinburgh SA
- Part-time
- Management
- Microsoft Office
- Communication skills
- Health insurance
- Tuition reimbursement
1d
LEADER BAND B-2 - PARAFIELD GARDENS HS - SENIOR LEADER DAILY OPERATIONS
Department for Education, South Australia —Parafield Gardens SA
- $136,872 a year
- Part-time
9d
Restaurant Manager
ROOM19 —Adelaide SA
- $75,000 - $80,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Parental leave
- Employee discount
Quick Apply
10h

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Food and Beverage Operations Manager
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$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Responsible Service of Alcohol (RSA) certificate essential.

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Contact Centre Manager

Datacom -
Modbury SA

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Administrative experience
Analysis skills
Leadership
Communication skills
Time management

Full Job Description

Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

As the Contact Centre Manager, you’ll join a tight-knit, collaborative team that values diverse working styles and shares a strong commitment to delivering exceptional customer outcomes. You’ll lead with flexibility, agility, and integrity, providing tactical execution while considering our strategic objectives for our customers in our Business Process Outsourcing (BPO) Contact Centre.

For this role you MUST be an Australian Citizen and be able to obtain and hold a Security Clearance.

What you’ll do –

Serve as the key operational contact, ensuring readiness and continuity.
Be available Monday to Friday to support operational needs within reasonable expectations.
Communicate clearly with teams, manage change effectively, and provide business updates.
Make sound, holistic decisions and identify improvement opportunities.
Drive engagement strategies for leaders and frontline contact centre staff.
Coach and support Team Leaders in their roles and career development.
Monitor performance, recommend improvements, and implement action plans.
Maintain strong time management and administrative processes.
Ensure adherence to approved SOPs and business processes.
Respond proactively to queries and escalations.
Monitor compliance, response times, and performance trends.
Analyse data to uncover insights and root causes.
Present performance updates and action plans to senior stakeholders.
Lead by example in professionalism, conduct, and leadership.
Conduct regular 1:1s and performance reviews.
Foster a positive team culture aligned with Datacom values.
Support team health and well-being.
Stake-holder management, internal and external.
Prepare weekly and monthly performance reports for executive forums.

What you’ll bring –

Proven leadership in BPO contact centres highly regarded.
Extensive experience in the operations and supporting practices within a complex contact centre
Strong administrative skills and attention to detail - ability to effectively develop and implement scalable and repeatable ways of working through SOPs.
High emotional intelligence and cultural awareness.
Strong stakeholder engagement and influencing skills.
Flexibility and resilience to support operations while maintaining work-life balance.
Strategic mindset with the ability to lead and motivate Team Leaders.
Passion for coaching, development, and team engagement.
Consistent high performance against KPIs.
Strong analytical and problem-solving abilities.
Excellent time management and prioritisation skills.
Strong communication (written and verbal).
Strong relationship-building capabilities.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Requirements

Benefits

Quick Apply

Refine Your Search

operations manager jobs in sa

Contact Centre Manager

Food and Beverage Operations Manager

Team Leader - Operations

Operations Director - The Parks Recreation & Sports Centre

LEADER BAND B2 - RISDON PARK PS - TEACHING, LEARNING, OPERATIONS & IMPROVEMENT

Fixed Operations Manager

Medical Receptionist

Key Account Manager Operations - Adelaide

Assistant Facilities Manager

Assistant Facilities Manager

LEADER BAND B-4 - ADELAIDE BOTANIC - INNOVATION IN LEARNING TECHNOLOGIES, COMMUNICATION SYSTEMS, DATA & OPERATIONS

Sports and Swimming Centre Manager

Cyber Operations Lead

Supply Operations Lead

LEADER BAND B-2 - PARAFIELD GARDENS HS - SENIOR LEADER DAILY OPERATIONS

Restaurant Manager

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