In-Demand Guest service agent Jobs in Camperdown, Nsw

Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee assistance program
10d
Guest Service Agent - Rydges Parramatta
EVT Group —Rosehill NSW
- Communication skills
- Resort
- Office experience
- Parental leave
10d
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Front Office / Guest Service Agent
Hilton —Sydney NSW
- Part-time
- Hospitality
- Communication skills
- Office experience
At Your Service Agent
Marriott International, Inc —Chippendale NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
Reservations Agent
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Central Reservations Agent (12 month contract)
Seagrass Boutique Hospitality Group —Rhodes NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
- Referral program
Quick Apply
10d
Reservation Sales Agent (RSA)
APX Hotels Apartments —Rosehill NSW
- Night shift
- Sales
- Customer service
- Communication skills
Hotel / Front Desk Receptionist
APX Hotels Apartments —Parramatta NSW
- $25 - $27 an hour
- Weekend availability
- Front desk
- In-person
- Guest services
Quick Apply
4d
Moxy Crew All Rounder (Front Office)
Marriott International, Inc —Mascot NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
2d
Front Office Supervisor (Full Time)
SWISSOTEL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Senior Hotel Receptionist
APX Hotels Apartments —Rosehill NSW
- Hospitality
- Microsoft Office
- Computer skills
Assistant Reservations Manager
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Concierge - Porter
Voyages Tourism Australia —Sydney NSW
- Full-time
- Customer service
- Resort
- Relocation assistance
Front Office Team Leader
Crowne Plaza Hotels & Resorts —Sydney NSW
- Part-time
- Supervising experience
- Front desk
- Communication skills
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Hotel experience
4d
Business Development Manager
Royal Caribbean Group —North Sydney NSW
- Sales
- Salesforce
- Microsoft Office
Front Office Supervisor
Voyages Tourism Australia —Sydney NSW
- Full-time
- Resort
- Relocation assistance
2d
Manager, AI Transformation
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Work from home
13d

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guest service agent jobs near camperdown, nsw

Cluster Reservations Agent

Marriott International, Inc -
Sydney NSW

Apply Now

Job Details

Part-time
10 days ago

Benefits

Annual leave
Employee assistance program
Employee discount
Sabbatical
Referral program

Qualifications

No experience needed
Senior Secondary Certificate of Education
Education

Full Job Description

Additional Information
Job Number26081096
Job CategoryReservations
Location161 Elizabeth Street, Sydney, New South Wales, Australia, 2000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

#s-dni

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in camperdown, nsw

Cluster Reservations Agent

Guest Service Agent - Rydges Parramatta

Guest Services Agent

Front Office / Guest Service Agent

At Your Service Agent

Reservations Agent

Central Reservations Agent (12 month contract)

Reservation Sales Agent (RSA)

Hotel / Front Desk Receptionist

Moxy Crew All Rounder (Front Office)

Front Office Supervisor (Full Time)

Senior Hotel Receptionist

Assistant Reservations Manager

Concierge - Porter

Front Office Team Leader

Guest Services Opportunities - Front Desk & Bell Team

Business Development Manager

Front Office Supervisor

Manager, AI Transformation

Other jobs to consider

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