In-Demand Australia post Jobs

Retail Customer Service Officer
Australia Post —Naracoorte SA
- $34.45 - $36.83 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Recruiting
Retail Post Office Manager
Australia Post —Northam WA
- From $102,089 a year
- Full-time
- Management
- Sales
- Recruiting
- On-the-job training
Freight Handler
Australia Post —Wingfield SA
- $40.83 an hour
- 12 hour shift
- Warehouse
1d
Technical Shift Leader
Australia Post —Dandenong VIC
- $118,598 - $123,342 a year
- Overtime
- Engineering
- Maintenance
- Recruiting
18h
Sprintpak Operator
Australia Post —Rowville VIC
- $57,642 a year
- Full-time
- Recruiting
- Communication skills
3d
Forklift Driver / Parcel Sorter
Australia Post —Botany NSW
- Part-time
- Forklift
- Warehouse
7d
HR Truck Driver, Botany NSW
Australia Post —Botany NSW
- $38.20 an hour
- Weekend availability
- Recruiting
- Communication skills
Mail Officer
Australia Post —Northgate QLD
- $58,924 a year
- Full-time
- Warehouse
4d
Manager Partner Acquisition & Comms
Australia Post —Richmond VIC
- Full-time
- Recruiting
- Communication skills
8d
Courier Truck Driver (MR), StarTrack Minchinbury
Australia Post —Minchinbury NSW
- $38.20 an hour
- Overtime
- Fuel discount
7d
HC/MC Truck Driver
Australia Post —Warabrook NSW
- Full-time
- Recruiting
- Communication skills
Reporting and Admin Coordinator
Australia Post —Redfern NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
9d
National Business Improvement Officer
Australia Post —Tullamarine VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Program Delivery Manager
Australia Post —Richmond VIC
- Full-time
- Recruiting
- Communication skills
8d
Postal Delivery Officer Driver
Australia Post —Kalgoorlie WA
- $32.30 an hour
- Part-time
17h
Account Manager, Medium Business ACT
Australia Post —Mitchell ACT
- Full-time
- Sales
- Salesforce
9d
Strategic Insights Lead
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- Work from home
HR Bulk Truck Driver, Botany NSW
Australia Post —Botany NSW
- $38.20 an hour
- Full-time
- Recruiting
- Communication skills
Van Driver
Australia Post —Fyshwick ACT
- Monday to Friday
4d
Risk & Assurance Manager
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Work from home
9d

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Retail Customer Service Officer

Australia Post -
Naracoorte SA

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Job Details

Casual
$34.45 - $36.83 an hour

Qualifications

Customer service
Administrative experience
Recruiting
Cash handling

Full Job Description

Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

Role Details

Your shift times will include both mornings and afternoons, your full availability is required
Extensive, supportive training is provided in the Post Office on commencement in the role from Monday - Saturday, (5 hour shift daily for initial 8 weeks, will include a variety of shift times)
Casual position, "On Call" after Training, your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:45 am and 5:06 pm
Loaded casual rate $34.45 an hour, increases to $36.83 an hour after 3 months, + 12% Superannuation (Junior rates apply to those under 21 during training).

You'll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

About you

You’re friendly, enthusiastic and reliable and you love working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail regularly and stand for your shift.

How we'll deliver for you

We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].

Apply Now

Refine Your Search

australia post jobs

Retail Customer Service Officer

Retail Post Office Manager

Freight Handler

Technical Shift Leader

Sprintpak Operator

Forklift Driver / Parcel Sorter

HR Truck Driver, Botany NSW

Mail Officer

Manager Partner Acquisition & Comms

Courier Truck Driver (MR), StarTrack Minchinbury

HC/MC Truck Driver

Reporting and Admin Coordinator

National Business Improvement Officer

Program Delivery Manager

Postal Delivery Officer Driver

Account Manager, Medium Business ACT

Strategic Insights Lead

HR Bulk Truck Driver, Botany NSW

Van Driver

Risk & Assurance Manager

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