Help us deliver like never before
The world is changing fast, and so are we. At Australia Post, we're investing in advanced automation, cutting-edge technology and industry-leading maintenance practices to keep Australia connected. As a Technical Shift Leader, you'll combine your technical expertise with strong leadership capability to drive the performance, reliability and availability of our automated processing equipment.
You'll lead a team of skilled technicians across multiple sites, support the delivery of critical maintenance programs and play a key role in ensuring our network operates safely, efficiently and reliably. If you're passionate about developing people, solving complex technical challenges and driving continuous improvement, we'd love to hear from you.
About the opportunity
As our Technical Shift Leader, you'll report directly to the Technical Services Manager and lead a technical maintenance and support team responsible for servicing multiple operational sites. You'll be accountable for optimising automation reliability, availability and performance while ensuring maintenance activities are delivered in line with Australia Post's national maintenance policies and engineering standards.
This is a hands-on leadership role where you'll balance people leadership, technical problem-solving and operational delivery. You'll provide guidance during complex fault resolution, support performance improvement initiatives, oversee maintenance compliance and ensure your team is equipped to deliver outstanding outcomes safely and efficiently.
About the facility
As part of the Victorian Technical Services team, you'll play a key leadership role supporting maintenance operations across multiple automated processing facilities throughout Victoria. Our network includes major mail and parcel processing centres equipped with state-of-the-art automation systems, conveyors, PLC-controlled equipment, VFD technology, network communications systems and digital recognition technology.
Working across multiple sites, you'll collaborate closely with operational leaders, engineering specialists, contractors and vendors to ensure our equipment continues to perform at its best and supports the delivery of millions of items across Australia every week.
You'll be
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Leading and developing a team of technical maintenance professionals across multiple sites
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Driving automation reliability, availability and performance outcomes
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Deploying maintenance work plans and managing maintenance compliance activities
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Liaising with operational leaders on technical and maintenance-related matters
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Supporting continuous improvement initiatives and performance enhancement programs
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Coaching and developing team members to build capability and technical expertise
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Promoting a strong culture of safety, wellbeing, accountability and operational excellence
About you
Qualifications:
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Relevant Trade or Engineering qualification
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Certificate IV in Electrotechnology (Systems Electrician), Certificate IV in Engineering or equivalent
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Current Electrical Workers Licence (as required by State regulations)
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Certificate IV in Business (Frontline Management) or equivalent (desirable)
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Strong knowledge of SAP plant maintenance and materials management modules or similar systems
Experience & Capability:
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Extensive experience leading within a technical maintenance environment
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Proven experience leading and developing technical teams, including strong performance & change management
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Demonstrated experience managing automation performance and maintenance delivery
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Strong background in preventative and corrective maintenance practices
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Experience in workforce planning, scheduling and leading teams in dynamic operational environments
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Proven ability to build strong relationships with operational stakeholders and technical specialists
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Strong focus on safety leadership and compliance
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Knowledge of Lean Manufacturing principles
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Experience in continuous improvement and performance monitoring activities
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Ability to lead change and drive operational improvements across multiple sites
How we'll deliver for you
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Leadership Opportunity: take the next step in your career with a role that combines technical expertise and people leadership. You'll have the opportunity to influence site performance, develop team capability and contribute to strategic maintenance initiatives.
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Competitive Salary: earn a competitive remuneration package with a current base salary of $118,598 + 12% Superannuation + 15% Shift Penalty, increasing to $123,342 + 12% Superannuation + 15% Shift Penalty from September, plus overtime opportunities where applicable.
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Work-Life Balance: enjoy a rotating shift environment, rostered days off and leave entitlements, plus annual leave loading.
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Ongoing Development: access leadership development, technical training and mentoring from experienced Technical Services leaders and engineering specialists.
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Diverse & Challenging Work: no two days are the same. You'll work with advanced automation technologies, complex fault-finding activities and continuous improvement initiatives that directly impact Australia Post's operational success.
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Team Collaboration & Culture: join a highly skilled network of technicians, engineers and operational leaders working together to keep Australia's largest logistics network moving.
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Post Perks: enjoy exclusive discounts and cashback offers on hundreds of leading brands including Woolworths, Coles, JB Hi-Fi and Booking.com.
We're delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].
