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People & Culture Support Officer

City of Wagga Wagga
Wagga Wagga NSW

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Job Details

Permanent | Full-time
$2,905.46 - $3,486.55 a month
1 day ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Driver Licence
Organisational skills
Communication skills
Office experience

Full Job Description

Apply now

Closing date: 26/07/2026 11:59 PM AUS Eastern Standard Time

Location: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650

Department: Economy, Business & Workforce - People & Culture

Employment type: Permanent Full-time

Work Arrangement: On-site

Be the Person Behind the People

Do you genuinely enjoy helping others succeed? Are you the person who loves creating order, thrives on staying one step ahead and gets real satisfaction from making everyone else's job just that little bit easier? We're looking for someone who is organised, proactive and customer-focused; someone who loves coordinating the chaos, keeping the wheels turning and making things happen behind the scenes.

As our People & Culture Support Officer, you'll be the administrative backbone of our Careerships Program, Learning & Organisational Development and recruitment functions. You'll thrive on creating and maintaining efficient systems, keeping records accurate, coordinating multiple priorities and bringing order to the busy.

Most importantly, you'll join a high-performing team that genuinely values the people behind the scenes. Your contribution won't go unnoticed. You'll be recognised, appreciated and trusted for the difference you make every day.

What we will offer you:

Permanent, full-time position.
Remuneration of $2,905.46 gross per fortnight with the opportunity to progress to $3,486.55 gross per fortnight plus superannuation (12%).
Access to Council’s Flexible Working Hours Agreement.
The opportunity to make a meaningful contribution to the employee experience

Duties of this position will include but are not limited to:

As the People & Culture Support Officer, you will:

Coordinate administrative activities associated with Council's Careerships Program including recruitment, onboarding and inductions.
Coordinate Council's Work Experience and Volunteer Programs.
Manage bookings and day-to-day operations of Council's training and meeting facilities.
Assist with the delivery of learning and development activities, workshops and organisational events.
Support careers expos, school engagement activities and workforce attraction initiatives.
Prepare correspondence, maintain records and systems, coordinate meetings and provide high-quality administrative support across the People & Culture Division.
Assist with the administration of Council's Individual Performance and Development Process (IPDP).
Contribute to continuous improvement initiatives by developing and maintaining administrative systems, procedures and documentation.

What you will need to succeed:

Experience providing high-quality administrative support in a busy office environment.
Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
Strong written and verbal communication skills with a commitment to outstanding customer service.
High attention to detail and the ability to maintain accurate records and documentation.
Experience using Microsoft Office and other business systems.
The ability to work collaboratively while also managing tasks independently.
Qualifications relevant to Business Administration, Human Resources or a related discipline will be highly regarded.
A current Class C Driver Licence.

Focus Questions

Describe a time when you provided high-level administrative support in a busy workplace. How did you manage competing priorities while maintaining accuracy and meeting deadlines?
Provide an example of a time when you had to communicate complex or sensitive information to different stakeholders. How did you tailor your communication?
Tell us about a time when you identified an opportunity to improve an administrative process or workplace procedure.
What interests you about working in this area of People & Culture, and how do your skills and experience prepare you to contribute to these programs?

What is next?

Applications close Sunday, 26 July 2026 at 11.59pm AEST with interviews to be held in the week commencing Monday, 3 August 2026.

If you are interested in this role and would like more information, please contact Mel Risby, Acting Learning & Organisational Development Coordinator on 02 6926 9283.

What you need to do now:

To apply for this role, please send an email to [email protected] including the following three (3) documents:

Covering letter,
Current Resume, and
Statement addressing the focus questions

For more information, please visit: https://wagga.pulsesoftware.com/Pulse/jobs

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Candidates who are progressed in the recruitment process for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.

Apply Now

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