In-Demand Outbound customer service representative Jobs

Inside Sales Business Development Representative
Arealytics —Greater Adelaide SA
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Customer Care Representative
Markem-Imaje —Sydney NSW
- Customer service
- Salesforce
- ERP systems
- Work from home
- Employee assistance program
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO —Melbourne VIC
- Weekend availability
- Remote
- Communication skills
- Work from home
13d
Sales Development Representative
Sectigo —Melbourne VIC
- $70,000 - $100,000 a year
- Full-time
- Remote
- Sales
- Marketing
- Salesforce
- Opportunities for advancement
Quick Apply
ICT Commercial Account Executive
Datadog —Barangaroo NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- AI
- Employee stock purchase plan
- Health insurance
Quick Apply
12d
Outbound Sales Agent
The Launch Site —Remote
- $25 - $50 an hour
- Part-time
- Remote
- Sales
- Customer service
Quick Apply
5d
Inside Sales & Customer Support Specialist
Avery Dennison —Silverwater NSW
- Full-time
- CRM software
- Sales
- Marketing
Quick Apply
Telesales Customer Service Representative
PFD Food Services —Hobart TAS
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Health insurance
- Gym membership
12d
Customer Care Specialist /Customer Service Specialist
Straumann —Port Melbourne VIC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
6d
Customer Service Representative (CSR)
Pipe Perfection - Plumbers & Electricians —Marrickville NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Internal Sales & Customer Service Representative
Jaybro Group —Carole Park QLD
- Full-time
- Sales
- Customer service
- Salesforce
- Profit sharing
- Employee assistance program
Sales Business Development Representative (BDR)
Lupo Digital —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Annual leave
Business Development Representative
Zendesk —Melbourne VIC
- Full-time
- Remote
- Sales
- Business development
- Bachelor's degree
Call Centre Agent
IIQAF —Sydney NSW
- $75,000 - $80,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
Sales Development Representative Upsell - Remote
Employment Hero —Sydney NSW
- $72,000 - $128,640 a year
- Full-time
- Remote
- Sales
- Salesforce
- AI
- Parental leave
Quick Apply
Business Development Representative - AU - Remote
Employment Hero —Sydney NSW
- $80,000 - $137,600 a year
- Full-time
- Remote
- Sales
- Presentation skills
- AI
- Parental leave
Quick Apply
Customer Service Representative (CSR) Warrawong - Wollongong
Ruttley Services —Warrawong NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Junior Customer Service
MediaForm Pty Ltd —Glendenning NSW
- Urgently hiring
- CRM software
- Sales
- Customer service
- Employee discount
- Free food
Quick Apply
4d
Customer Service Representative - Minto
CSR —Minto NSW
- Full-time
- CRM software
- Customer service
- Construction experience
- Parental leave
- Employee assistance program
Quick Apply
4d
Sales Development Representative
Podium —Melbourne VIC
- $650 a month
- Sales
- Salesforce
- AI

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Inside Sales Business Development Representative

Arealytics -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Cold calling
Microsoft Excel
Microsoft Outlook
Sales
Senior Secondary Certificate of Education
Computer skills
Communication skills

Full Job Description

The Inside Sales Business Development Representative is part of the sales organization with the primary responsibility of identifying, researching, and contacting new business development opportunities for their business development partners. The primary goal is to establish qualified online or in person meetings for the sales organization to bring the company’s message to prospective clients in the target markets. The person should have strong interpersonal skills, organizational capabilities, and a clear, confident, professional, and pleasant phone voice. Objectives include prioritizing calls, making sufficient dial attempts to make contact, following company protocols for making contact, documenting this activity for the Senior Sales Director to ensure timely and accurate reporting of the capacity and efficiency of the team.

Education/Qualifications:

Minimum of two years of sales or professional level work experience.
Excellent verbal and written communication skills. Clear, confident and professional levels of grammar and delivery.
Ability to present to a diverse audience with poise and confidence.
Experienced in cold calling prospects.
Computer skills include experience with MS Word, Excel, PowerPoint and Outlook, and a general understanding of CRMs.

Performance Duties:

Make outbound calls to potential and existing customers by telephone and email to qualify leads and establish qualified online or in-person meetings for the sales team.
Schedule time for the Business Development team to demo products to qualified customers.
Work with existing clients across the Commercial Real Estate sector to set follow-up meetings resulting in customer retention and adoption of services.
Provide client feedback to the Head of Inside Sales with insights relating to the technology platform to develop and plan future product releases that will increase overall client adoption and customer success, as needed.
Share details about content quality, needs and information requests from clients.
Achieve call targets set by the company as outlined in the Inside Sales Incentive Compensation plan.
Qualify sales prospects by prioritizing calls, making sufficient attempts to make contact, follow company protocols for making contact, documenting the activity in the CRM and report to management to ensure we connect with our key clients and potential clients.
Use company tools, technology and presentation requirements during calls with prospects.
Provide feedback to the team about changes that may need to take place based on continuous feedback and market conditions specific to the vertical that they observe.
Handles inbound calls to convert calls into meetings.
Overcome technical and business objections of prospective customers.
Prospect research – using all available company databases of qualified industry professionals and other industry resources; follow a documented process that we define with you to qualify leads, gather all possible information about each prospect and use this to update the CRM in a consistent way.
CRM Management support – [Inside Sales] Business Development Reps can be teamed up with Sales Director(s) to help ensure all calls are logged in the CRM for team communication alignment, manage calendars, capture activities so they report correctly in the pipeline, and log future activities required for each opportunity in the CRM.
Pipeline management – Business Development team members review the upcoming pipeline with their team to determine what steps could help push the client forward as well as ensuring that the stages in the CRM are current for accurate reporting to management.
Appointment Setting, Confirmation, Rescheduling – Business Development team members prioritize and select key lead lists that have been approved and facilitate meetings with key clients for their team, as well as setting up the next meeting [when needed], move a meeting, or seek a follow up call time that can work for both sides. Appointments should be confirmed twice: 48-72 hours in advance of the meeting, and the day of the meeting.
Business Development coordinates customer training with key clients to ensure that they are able to utilize the service to perform analytics, market reviews and research to increase their success and adoption.

Expectations:

Strategic planning: analyze work, set goals, develop plans of action, and utilize time effectively.
Communication: utilize effective verbal and written communication.
Customer service: anticipate the needs of internal and/or external customers and offer solutions by demonstrating extra effort and maintaining a healthy attitude toward meeting customer needs.
Judgment: draw on core values, knowledge, and personal experience to make wise choices.
Effectiveness under stress: demonstrate the ability to think, function and lead effectively under conditions of mental pressure.
Self-renewal: demonstrate a commitment to intellectual growth in ways beneficial to self, peers and the company.

Quick Apply

Refine Your Search

outbound customer service representative jobs

Inside Sales Business Development Representative

Customer Care Representative

Contact Centre Consultant - Tourism (VIC)

Sales Development Representative

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Outbound Sales Agent

Inside Sales & Customer Support Specialist

Telesales Customer Service Representative

Customer Care Specialist /Customer Service Specialist

Customer Service Representative (CSR)

Internal Sales & Customer Service Representative

Sales Business Development Representative (BDR)

Business Development Representative

Call Centre Agent

Sales Development Representative Upsell - Remote

Business Development Representative - AU - Remote

Customer Service Representative (CSR) Warrawong - Wollongong

Junior Customer Service

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Sales Development Representative

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