In-Demand Continental Jobs

Customer Success Representative
hipages Group —Sydney NSW
- $65,000 a year
- Sales
- Salesforce
- Communication skills
Quick Apply
Contracts Manager
Metrea Management LLC —Brisbane QLD
- Analysis skills
- Business
- Negotiation
- Health insurance
- Annual leave
Trade Compliance Leader
Metrea Management LLC —Brisbane QLD
- Health insurance
- Annual leave
Infrastructure and Facilities Lead
Metrea —Brisbane QLD
- Contract
- Engineering
- Bachelor's degree
- In-person
- Health insurance
- Annual leave
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10d
Labourer - Smallgoods
Re and Sons —Malaga WA
- $35 - $45 an hour
- Full-time
- In-person
- Communication skills
Quick Apply
9d
Head of Special Aviation Missions
Metrea —Brisbane QLD
- Full-time
- Office
- Budgeting
- Disability insurance
- Health insurance
Quick Apply
10d
Contracts Manager
Metrea —Brisbane QLD
- Analysis skills
- Business
- Negotiation
- Health insurance
- Annual leave
Quick Apply
Talent Acquisition Partner
Metrea Management LLC —Brisbane QLD
- Recruiting
- Communication skills
- Health insurance
- Annual leave
Systems Engineering Manager (APAC)
Metrea —Brisbane QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
Quick Apply
Senior Product Designer - Growth & Experiment (Fixed Term Contract)
hipages Group —Sydney NSW
- Contract
- Hybrid work
- AI
Quick Apply
Chef de Partie
Kickon Group —Mooloolaba QLD
- From $79,521.50 a year
- Full-time
- In-person
- Kitchen experience
- Parental leave
- Employee discount
Quick Apply
9d
Senior Product Manager
Metrea Management LLC —Brisbane QLD
- Agile
- Health insurance
- Annual leave
Head of Special Aviation Missions
Metrea Management LLC —Brisbane QLD
- Full-time
- Office
- Budgeting
- Disability insurance
- Health insurance
10d
Security Lead
Metrea Management LLC —Brisbane QLD
- Communication skills
- Health insurance
- Annual leave
Senior Financial Planning Analyst
hipages Group —Sydney NSW
- Hybrid work
- Microsoft Excel
- SQL
- Budgeting
Quick Apply
9d
Senior Engineering Manager
hipages Group —Sydney NSW
- Hybrid work
- Agile
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Quick Apply
6d
Quality Assurance Leader
Unilever —North Rocks NSW
- Full-time
- Bachelor's degree
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3d
Talent Acquisition Partner
Metrea —Brisbane QLD
- Recruiting
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Security Lead
Metrea —Brisbane QLD
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Finance Director
Metrea Management LLC —Brisbane QLD
- Contract
- Health insurance
- Annual leave

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Customer Success Representative

hipages Group -
Sydney NSW

Quick Apply

Job Details

$65,000 a year

Benefits

Birthday leave
Paid volunteer leave

Qualifications

Sales
Salesforce
Lead generation
Communication skills
Negotiation

Full Job Description

We're hipages - Australia's #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we're on a mission to transform the trade industry and improve lives.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose.

We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women. At hipages, you'll find real impact, career growth and a workplace where everyone belongs.

Why join our Customer Success team?

$65K base + $28K OTE uncapped commission
Great role to kick start your career in sales with warm leads, onboarding & nurturing customers
Amazing incentives, benefits and perks
hi-Achiever Club recognises and rewards high performance with awesome incentives and prizes
Birthday, anniversary and volunteer leave

About the Role:

Join our energetic Customer Success team in a fast-paced telesales environment, where you'll be the key contact for our tradie customers, ranging from sole traders to growing small businesses.

This is a high-volume, phone-based role where you'll onboard new tradies and run nurture activities to engage and re-engage customers. Your goal is to help tradies get the most from their subscriptions and maximise ROI through our platform. You'll enjoy a structured, target-driven role with plenty of opportunities to refine your sales skills and hit targets.

Here's what your day-to-day looks like:

Hitting Daily Activity Targets:

Hit at least 2.75 hours of talk time through inbound and outbound calls.
Create leads for account managers and conduct nurture calls to ensure subscription renewals happen.

Onboarding New Accounts:

Fully onboard all new tradies that have just joined our platform, following a checklist to ensure they are set up for success.
Manage inbound calls to answer any questions they may have regarding their campaigns.

Nurturing Existing Accounts:

Manage, track and measure the performance of tradies' campaigns.
Educate tradies on best practices for ROI.
Retain tradies by addressing inquiries, solving problems, and providing tailored solutions.

Building Relationships:

Engaging and nurturing tradies over the phone, learning about their businesses, understanding their pain points, and providing educated recommendations to suit their needs.
Keep Salesforce updated with customer insights.

Compliance and Quality Assurance:

Follow scripts and regulations, ensuring high-quality customer interactions.

About You:

Ideally, you've worked in a high-volume phone based environment before.
You're resilient, driven, and love turning a "NO" into a "YES" with your sales and negotiation skills.
You thrive in a fast-paced environment and enjoy winning when hitting targets.
You have strong verbal and written communication skills.
You're comfortable with learning new systems and adapting to new processes.

Life at hipages:

We're more than just a workplace - we're a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You'll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement – it's why 85% of our team say their leader is great.

And there's more:

Diverse, collaborative teams that love solving problems
Agile squads, hackathons, off-sites and roadshows
Extra leave for birthdays, volunteering, and more
Healthy snacks, continental breakfast and fresh fruit
Sydney CBD office near Town Hall and Gadigal Stations
Tailored growth support, mentoring and stretch projects
A vibrant social scene - we work hard and have fun doing it

We prioritise Diversity:

At hipages, innovation and collaboration thrive in diverse and inclusive teams. We don't expect you to know everything - we care more about who you are as a person, a team member, and a leader.

We're proud to be endorsed by WORK180 for supporting women's careers and we value diversity across culture, age, gender identity and sexual orientation.

Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you'd be a great fit - even if you don't meet every requirement- we'd love to hear from you.

We're also a Circle Back Initiative Employer, which means we commit to responding to every applicant.

#LI-onsite-DS1

Quick Apply

Refine Your Search

continental jobs

Customer Success Representative

Contracts Manager

Trade Compliance Leader

Infrastructure and Facilities Lead

Labourer - Smallgoods

Head of Special Aviation Missions

Contracts Manager

Talent Acquisition Partner

Systems Engineering Manager (APAC)

Senior Product Designer - Growth & Experiment (Fixed Term Contract)

Chef de Partie

Senior Product Manager

Head of Special Aviation Missions

Security Lead

Senior Financial Planning Analyst

Senior Engineering Manager

Quality Assurance Leader

Talent Acquisition Partner

Security Lead

Finance Director

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