In-Demand Animal Jobs in Fitzroy Vic

Client Services Representative - AEC Moorabbin
AEC + Specialty Care Moorabbin —Highett VIC
- Weekend availability
- Administrative experience
- Communication skills
- Employee discount
Quick Apply
Production Manager
Circular Plastics Australia (PET) —Altona North VIC
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
Quick Apply
Small Animal Internal Medicine Specialist
VetPartners —Malvern East VIC
- Full-time
- Private practice
- Employee discount
Quick Apply
Small Animal Medical Oncologist
VetPartners —Malvern East VIC
- Full-time
- Relocation assistance
- Employee discount
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Client Services Representative - AEC Moorabbin

AEC + Specialty Care Moorabbin
Highett VIC

Quick Apply

Job Details

Casual

Benefits

Employee discount

Qualifications

Administrative experience
Communication skills

Full Job Description

Job Description

Client Services Representatives | AEC + Specialty Care Moorabbin | Casual

This is an exciting opportunity to be part of the amazing team at our brand-new hospital in Moorabbin! We are seeking an enthusiastic and friendly Casual Client Services Representative to join a fast-paced environment and be a welcoming face to our clients and their pets!

The successful candidate will be critical in ensuring our clients receive outstanding customer service. You will be dedicated, conscientious, with a genuine love for animals and effective in your written and verbal communication with clients and other hospital staff.

As a part of the Client Services team, your duties will include:

Handling a high volume of inbound calls and email enquiries
Managing all client inquiries and concerns with professionalism and empathy
Welcoming clients and their pets to the hospital
Booking and managing appointments
Invoicing and taking payments – including cash and EFTPOS
Processing payments on Vetpay, Zippay and Afterpay
Coordinating with other hospital departments to ensure seamless client experiences
Data entry and requesting documents from referring vets and clients
Liaising with referring vets
Ad-hoc administrative duties

About You:

Proven experience in a client services role, preferably in a healthcare or veterinary setting
Excellent communication and interpersonal skills
Adaptable and takes initiative, this role requires you to be able to multitask and have a proactive attitude
Attention to detail
Strong conflict resolution skills
A calm and empathetic approach to your work
A passion for delivering outstanding client service

What we want to offer you:

A crucial role within a leading veterinary hospital focusing on client service excellence
Brand new hospital build and a workplace that is focused on employee wellbeing and professional satisfaction
Employee benefits including discounts on veterinary services, discounts at retail stores and more!
The chance to make a meaningful impact on client satisfaction and team engagement
Variety of shifts available including days, evenings, weekends, and public holidays.

Apply Now!

Quick Apply

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Client Services Representative - AEC Moorabbin

Production Manager

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Small Animal Medical Oncologist

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