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Sportscraft & JAG - Assistant Concession Manager - MYER Mackay

APG & Co -
Mackay QLD

Quick Apply

Job Details

Part-time
10 days ago

Benefits

Parental leave
Employee assistance program
Referral program

Qualifications

Merchandising

Full Job Description

A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our history while allowing our brands to express themselves in contemporary, relevant, and authentic ways.
This Retail Leadership opportunity is perfect for someone who’s passionate about supporting store performance and growing their career. As Assistant Concession Manager, you’ll work closely with the Concession Manager and Retail Brand Manager to help drive the performance of our Sportscraft & JAG concession pads in our new location - Myer, Mackay. You'll play a hands-on role across sales, people support, visual merchandising, rostering and customer experience.
As an Assistant Concession Manager, you will act as a brand ambassador for all our brands, supporting and inspiring your team to provide exceptional and personalised customer service.

KEY RESPONSIBILITIES
1. Supporting sales and rankings across all brands and pads, constantly monitoring, tracking and responding

Personally drive sales and deliver exceptional customer service to lead by example
Support the team to ensure KPIs and sales targets are met
Commercial awareness of customer profile, product lines and competitor activity
Use available data and reports to support decision-making for the business and the customer

2. Build strong working relationships and communicate regularly with Myer store and floor management teams

Work collaboratively with other concessions to ensure the best customer experience
Support the Concession Manager in influencing Myer store, floor and operations management relationships to ensure brands are prioritised and well respected by the entire Myer business

3. Team support and day-to-day leadership

Support the team in delivering store operations excellence through effective stock management and loss prevention activities
Assist in attracting, engaging and retaining talent, helping build team capability
Promote a safe place to work for team members and all store visitors, with a focus on wellbeing
Support a performance culture through encouraging leadership
Assist with recruitment, induction and training as required
Support coaching and development of team members through regular feedback and performance conversations
Promote team member retention and succession planning
Role model APG & Co values to create and consistently build a team experience that encourages learning, ownership and shared success

4. Deliver exceptional customer experience through on brand teams & product knowledge

Support coaching and provide feedback to the team on product knowledge and delivering a customer-led experience
Maintain an up to date level of product knowledge ensuring you share your passion and insights with your customers and your team
Assist in maintaining grooming standards to brand expectations
Understand the brand and business strategy and support the team play their part in delivering
Assist in the resolution of customer queries and complaints

5. Support visual merchandising and pad presentation in line with each brand’s standard

Pads and product to be merchandised and styled according to brand guidelines and VM direction
Aware of top sellers and manage stock levels
Ensure promotional and tactical merchandising and ticketing is completed as per directives and on time for all brands

6. Operations, planning and administration

Support the Concession Manager in maintaining an effective store roster that meets customer and team needs
Ensure all business communication is acted upon on time and effectively shared with the team
Support the implementation of new business initiatives
Assist with stock control and management
Loss prevention / theft awareness
Compliance with APG & Co and Myer policies, procedures and processes

Where do I sign?
As part of the APG family you'll enjoy plenty of exciting rewards and benefits.

50% discount on all brands
Up to $3000 clothing allowance per year
Monthly & seasonal bonus potential
An Employee Assistance Program for you and your family
Paid Parental Leave
Recognition and Service awards
Employee Referral Program
APG Academy – a structured training and development program to grow your career

Style your career in a new direction – apply now and join our talented team.

Quick Apply

Refine Your Search

concession manager jobs

Sportscraft & JAG - Assistant Concession Manager - MYER Mackay

Account Manager

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Store Development Project Manager

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Internal Communication Manager - Communications and Engagement | Full-time Temporary with a Possibility of Permanency

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Store Manager - Brookvale

Application Support Engineer - Employment Information Kit

Assistant Store Manager - Bowral

Store Manager - Myer Penrith (Maternity Leave)

Store Manager - Miranda

Business Development Manager

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