In-Demand Team lead customer Jobs

Team Lead Customer Service
The Perth Mint —Perth Eastern Suburbs WA
- $90,000 - $100,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Parental leave
- Employee assistance program
Customer Care Team Lead
Cleanaway —Central Coast NSW
- Full-time
Customer Service Team Leader
Workskil Australia Ltd —Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Customer Strategy Lead
Ausgrid —Haymarket NSW
- $190,026 a year
- Full-time
- Hybrid work
- Management
- AI
- Parental leave
Online Customer Service Specialist
Jivaro —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- AI
Customer Operations Lead
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Parental leave
Customer Experience Lead
MealSuite —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Team Leader
Vinidex Pty Ltd (Australia) —Greater Adelaide SA
- Full-time
- CRM software
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
9d
Manager Customer Service
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $152,677 - $167,562 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
11d
Service Desk Manager
First Focus —Adelaide SA
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Team Lead - Customer
Woolworths Metro —Burleigh Heads QLD
- Full-time
- Customer service
- Bakery
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2d
Intake Team Lead
Better Rehab —Penrith NSW
- Full-time
- Customer service
- Administrative experience
- First Aid Certification
- Parental leave
- Free food
Quick Apply
10d
Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
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- CRM software
- Work from home
Executive Assistant
Water Corporation —Leederville WA
- $93,249 a year
- Remote
- Administrative experience
- Organisational skills
- Business
- Annual leave
- Work from home
9d
Service Desk Team Lead - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- Parental leave
- Employee assistance program
11d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Customer Service Team Leader
JDE Peet's —North Sydney NSW
- Full-time
- CRM software
- Microsoft Excel
Quick Apply
Full Time Sales Assistant - Casuarina Darwin, NT
Ally Fashion —Casuarina NT
- Weekend availability
- Management
- Sales
- Merchandising
- Employee discount
- Referral program
Team Lead | Wholesale Customer Service
Munro Footwear Group —Melbourne VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
4d
HR Specialist, Contracts Management - APAC
Remote —Brisbane QLD
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home

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Team Lead Customer Service

The Perth Mint
Perth Eastern Suburbs WA

Apply Now

Job Details

Permanent | Full-time
$90,000 - $100,000 a year

Benefits

Parental leave
Employee assistance program
Employee discount

Qualifications

Hospitality
Customer service
Anti-money laundering
Supervising experience
Leadership
Communication skills

Full Job Description

Work with world-renowned products and services.

Permanent role with flexible hours.

Competitive salary of between $90,000 to $100,000 per annum plus super!

About Us:

Welcome to The Perth Mint, where golden career opportunities await.

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for 127 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world.

There’s no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians.

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.

At The Perth Mint, you’ll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you’ll be empowered to change roles with training and internal mobility.

Our Benefits:

Competitive salaries and employee discounts
Flexible work options available - working from home options (up to 2 days available) and options to work flexibly (9-day fortnight, compressed working week, monthly RDO etc.)
Extended leave options including purchased leave, leave at half pay and access to pro-rata long service leave
Opportunity to work for an endorsed WORK180 employer
Paid parental leave and secondary carer’s leave available after 6 months service. 12 weeks paid parental leave for primary caregivers and 6 weeks paid secondary care giver’s leave
Training and development opportunities
Opportunities to be part of our wide and active range of Employee Resourcing Groups: Reconciliation, Gender, Culturally and Linguistically Diverse (CALD), Disability, Mental Health and Neurodiversity, and Perth Mint with Pride
Charity and volunteer initiatives
Income protection after an accident or illness
Health and wellness programs, including an Employee Assistance Program, ongoing wellbeing initiatives, and workplace community building spaces
Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website

The Opportunity:

We are seeking a passionate and experienced customer service professional to lead our Retail team and deliver exceptional experiences to visitors and customers.

As the Team Lead – Customer Service Retail, you will play a key role in leading front-line operations, coaching a high-performing team, and ensuring every customer interaction reflects excellence.

You will also play a key role in managing customer orders, enquiries, and complaints, ensuring accuracy, efficiency, and timely resolution. With a strong focus on continuous improvement, you will identify opportunities to streamline processes and enhance the end-to-end customer journey.

About the Role

In this leadership role, you will:

Lead, coach and support a team of customer service professionals to deliver outstanding service
Drive a positive, customer-focused culture aligned with organisational values
Oversee daily retail operations, ensuring smooth and efficient service delivery
Monitor performance and provide ongoing feedback and development opportunities
Resolve customer enquiries and escalations in a professional and timely manner
Collaborate with internal stakeholders to continuously improve service delivery

About You

You are an engaging leader who thrives in a fast-paced environment and enjoys supporting others to succeed. You bring:

Proven experience in customer service, ideally within retail or hospitality
Demonstrated leadership or supervisory experience
Strong communication and interpersonal skills
A proactive, solutions-focused mindset
The ability to manage competing priorities while maintaining attention to detail
You are motivated by delivering exceptional service outcomes and are committed to driving continuous improvement within your team.
Knowledge of AML/KYC regulations is advantageous, but not essential.

So go on, make your mark. If you are excited by this role and want to join the team at the iconic Perth Mint, apply today. Part-time and flexible arrangements will be considered on an individual basis.

Applications close on 4 July 2026. The Perth Mint reserves the right to close applications prior to this date.

Candidates must have the right to work in Australia and pass our national security check.

Video

Apply Now

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