In-Demand Ihg hotels & resorts Jobs

Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
Steward
InterContinental —Greater Adelaide SA
- $33.05 an hour
- Part-time
- Kitchen experience
- Parental leave
Porter
InterContinental —Melbourne VIC
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
Night Audit
InterContinental —Greater Adelaide SA
- Weekend availability
- Analysis skills
- Communication skills
- Hotel experience
- Parental leave
Food & Beverage Attendant
InterContinental —Greater Adelaide SA
- $26.70 an hour
- Part-time
- Restaurant
- Restaurant experience
- Hotel experience
- Parental leave
Reservations Agent | InterContinental Melbourne the Rialto
InterContinental —Melbourne VIC
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
Phone Agent
InterContinental —Greater Adelaide SA
- $27.97 an hour
- Weekend availability
- Communication skills
- Parental leave
10d
Village Duty Manager - InterContinental Hayman Great Barrier Reef
InterContinental —Hayman Island QLD
- $81,000 a year
- Weekend availability
- Hospitality
- Management
- Budgeting
Food & Beverage Supervisor
InterContinental —Melbourne VIC
- Weekend availability
- Supervising experience
- Leadership
- Restaurant
- Parental leave
Houseperson
InterContinental —Sorrento VIC
- Part-time
- Parental leave
Kitchen Steward
InterContinental —Melbourne VIC
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Parental leave
11d
Handyperson
InterContinental —Sorrento VIC
- Weekend availability
- Maintenance
- Organisational skills
Club InterContinental Attendant
InterContinental —Sydney NSW
- Customer service
- Communication skills
- Parental leave
Club Lounge Teamleader (Full Time) - InterContinental Perth
InterContinental —Perth WA
- Weekend availability
- Supervising experience
- Time management
- Parental leave
Reservations Manager - InterContinental Perth
InterContinental —Perth WA
- Full-time
- Management
- Guest services
- Leadership
- Parental leave
20h
Bar Supervisor
InterContinental —Sydney NSW
- Weekend availability
- Management
- Communication skills
- Employee discount
- Gym membership
Duty Manager
InterContinental —Sorrento VIC
- Weekend availability
- English
- Front desk
Executive Housekeeper - InterContinental Perth
InterContinental —Perth WA
- Communication skills
- Parental leave
Commi Chef
InterContinental —Greater Adelaide SA
- $28.12 an hour
- Part-time
- Kitchen experience
- Parental leave

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Guest Service Agent

InterContinental -
Sydney NSW

Apply Now

Job Details

Benefits

Birthday leave
Employee discount
Gym membership

Qualifications

Computer skills
Communication skills
Hotel experience
Office experience

Full Job Description

InterContinental Double Bay is looking for an experienced Guest Service Agent or someone with hotel experience looking to take that next step!

As a Guest Service Agent, you will be responsible for providing exceptional customer service to hotel guests during their stay. You will handle all guest interactions with professionalism and courtesy, ensuring their needs are met and their concerns addressed promptly.

Every day is different, but you’ll mostly be:

Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What We need from you:

Communication skills - guests will need to come to you with concerns as well as compliments.
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
Previous Front Office experience preferred.
Experience working with Opera preferred, but not essential.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:
Complimentary membership to our hotel Gym: Fit Collective
Paid birthday leave and proactive health days
Free dry cleaning
Popular hotel perks and discounts on our partner platform, and some of the best employee discounts across our IHG Hotels

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We promote a culture of trust, support, and acceptance.

Some come join us!

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

Refine Your Search

ihg hotels & resorts jobs

Guest Service Agent

Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto

Steward

Porter

Night Audit

Food & Beverage Attendant

Reservations Agent | InterContinental Melbourne the Rialto

Phone Agent

Village Duty Manager - InterContinental Hayman Great Barrier Reef

Food & Beverage Supervisor

Houseperson

Kitchen Steward

Handyperson

Club InterContinental Attendant

Club Lounge Teamleader (Full Time) - InterContinental Perth

Reservations Manager - InterContinental Perth

Bar Supervisor

Duty Manager

Executive Housekeeper - InterContinental Perth

Commi Chef

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