In-Demand Collection agent Jobs

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Guest Service Agent - Rydges Kalgoorlie

EVT Group
Kalgoorlie WA

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Job Details

Casual

Benefits

Parental leave
Paid volunteer leave

Qualifications

Hospitality
Customer service
Barista experience
Dayforce
Communication skills
Hotel experience

Full Job Description

About EVT: Rydges Kalgoorlie is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities:

Deliver outstanding guest service with a focus on morning/breakfast operations
Welcome guests warmly and assist with check-in/check-out procedures
Prepare and serve coffee and breakfast items as required
Ensure breakfast service runs smoothly and efficiently
Maintain cleanliness and presentation of breakfast and service areas
Handle guest requests and provide timely, friendly service
Coordinate with internal departments to ensure seamless guest experiences
Process transactions and maintain accurate records
Share local knowledge and promote hotel services and offerings
Support front office and food & beverage operations as needed
Follow all operational, WH&S, and hygiene standards

What You’ll Bring:

Barista coffee knowledge and ability to prepare quality beverages
Previous breakfast service experience (hotel or hospitality environment preferred)
Strong customer service skills with a friendly, guest-first attitude
Availability to work early morning/breakfast shifts
Ability to work efficiently in a fast-paced environment
Excellent communication and teamwork skills
High attention to detail and presentation standards
A positive, reliable, and flexible approach to work

How You Work

Daymaker ethos — no one’s too big for the small things.
Inclusive leader — values diverse perspectives; builds belonging.

Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.
Apply Now
Join Rydges Kalgoorlie and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

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collection agent jobs

Guest Service Agent - Rydges Kalgoorlie

Outbound Call Agent

Assistant Property Manager

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Guest Service Agent - InterContinental Hayman Great Barrier Reef

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Customer Service Agent - Payment Support

Senior Property Manager

Guest Service Agent

Associate Director, AI & Advanced Analytics

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