In-Demand Resort manager Jobs

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- $80,000 - $100,000 a year
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Quick Apply
Resort Manager
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Housekeeping Manager
Travel + Leisure Co. —Port Macquarie NSW
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Resort Manager

Surfers Beachside Holiday Apartments
Surfers Paradise QLD

Quick Apply

Job Details

Permanent | Full-time | Contract
$80,000 - $100,000 a year

Qualifications

Pricing
Management
Pool maintenance
Education
Bachelor's degree
Hospitality Management
Organisational skills
Leadership
Communication skills
Hotel management

Full Job Description

About the Role

We are seeking an experienced and hands-on Resort Manager to oversee the day-to-day operations of Surfers Beachside Holiday Apartments in Surfers Paradise, Queensland. This is an exciting opportunity for a hospitality professional to take responsibility for guest satisfaction, operational performance, team leadership, and overall property presentation.

As the Resort Manager, you will be the face of the resort - responsible for delivering exceptional service, maintaining high operational standards, and ensuring a seamless and memorable stay for our guests. You will manage a small, close-knit team, oversee reservations, coordinate housekeeping and maintenance, and act as the primary point of contact for guests, unit owners, contractors, and the Body Corporate.

This role is ideal for someone who thrives in a dynamic, guest-focused environment and is passionate about creating a welcoming atmosphere. Your ability to think on your feet, multitask, and lead with professionalism and personality will be key to your success.

What You'll Be Doing

Overseeing day-to-day resort operations, including housekeeping, maintenance, guest services, and reservations
Managing marketing initiatives, including online travel agent (OTA) listings, direct booking channels, promotions, and local partnerships
Maximising revenue and occupancy through dynamic pricing, yield management, and efficient booking systems
Building strong relationships with unit owners and guests to enhance satisfaction and retention
Liaising professionally with the Body Corporate, attending meetings, and ensuring compliance with building by-laws and shared agreements
Expanding and maintaining the holiday rental pool, ensuring properties are well-presented and consistently occupied
Acting as the main point of contact for guests, providing exceptional hospitality and resolving enquiries and concerns promptly
Managing reservations and property management systems, maintaining accurate records and optimising occupancy
Conducting regular property inspections to ensure high standards of cleanliness, presentation, and safety
Coordinating contractors and suppliers to maintain the property and manage inventory requirements
Leading and supporting a small on-site team with a hands-on and collaborative management style
Monitoring budgets, preparing reports, and ensuring cost-effective and sustainable operations
Responding to guest needs and operational issues as required

What We're Looking For

Minimum 5 years' experience in resort, hotel, management rights, or short-stay accommodation management
Current Real Estate Licence, or the ability to obtain one (essential)
Proven ability to liaise effectively with Body Corporate committees, unit owners, guests, contractors, and suppliers
Strong understanding of revenue management, dynamic pricing, and business performance strategies
Experience growing occupancy, revenue, and holiday letting portfolios
Excellent leadership, communication, and organisational skills
Strong attention to detail and commitment to maintaining high presentation standards
Proficiency with property management systems, channel managers, and marketing platforms
Ability to work independently and take ownership of resort operations
Positive, professional attitude with flexibility to adapt to the changing needs of the business

Why Join Us?

Opportunity to manage a well-established resort in a prime Surfers Paradise location
Autonomy to make a meaningful impact on the guest experience and business performance
Supportive working environment with a small, dedicated team
Competitive salary package based on experience

Pay: $80,000.00 – $100,000.00 per year

Education:

Bachelor Degree (Preferred)

Experience:

Hotel management: 5 years (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

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