In-Demand Support officer Jobs in Cairns, Qld

Desktop Support Officer
Axiom Technologies —Kuranda QLD
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Business Support Officer
Ramsay Health Care —Cairns QLD
- $32.44 - $33.83 an hour
- Part-time
- Customer service
- Administrative experience
- Computer skills
- Referral program
Quick Apply
Aviation Protection Officer - Cairns Airport
Trident Services Australia —Cairns City QLD
- Rotating roster
- Customer service
- No experience needed
- Free parking
Quick Apply
6d
Administration Officer
Cairns Commercial Property —Cairns QLD
- $52,225.50 - $84,025.21 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Court Services Officer
Queensland Government —Cairns QLD
- Temporary
Security Officers
Compass Group Australia —Cairns QLD
- 12 hour shift
- First Aid Certification
Local City Mission Catalyst (Cairns)
The Salvation Army —Manunda QLD
- Full-time
- No degree
- Parental leave
- Employee assistance program
12d
Property Officer
Kanda —Cairns QLD
- Full-time
- Microsoft Office
Quick Apply
Rostering Officer
Senior Helpers Far North Queensland —Cairns QLD
- $60,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Medical office experience
Quick Apply
Administration Officer
Ramsay Health Care —Cairns QLD
- $32.44 - $33.83 an hour
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
- Referral program
Quick Apply
Field Research Officer - HILDA - QLD - Cairns
Roy Morgan —Cairns QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
- Paid training
Adventure Intervention Support Officer
Queensland Government —Cairns QLD
- Temporary
- Microsoft Outlook
13d
Procurement Officer
Jet Aviation —Aeroglen QLD
- $60,000 - $85,000 a year
- Administrative experience
Court Listings Coordinator
Queensland Government —Cairns QLD
- Temporary
- Microsoft Office
- Supervising experience
- Case management
3d
Customer Service Officer
Queensland Government —Cairns QLD
- Temporary
- Remote
- Customer service
- Salesforce
- Research
4d
Software Engineer
Enabling Pathways —Cairns QLD
- $90,000 - $110,000 a year
- Full-time
- CPR Certification
- Databases
- SQL
- Employee assistance program
Learning Support Officer
Freshwater Christian College —Brinsmead QLD
- Part-time
- Working with children
- Education
11d
IEA Employment Officer
Workways Australia Limited —Cairns QLD
- Full-time
- Case management
- Employee assistance program
Corps Business Administrator
The Salvation Army —Manunda QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Parental leave
4d
Grounds Person/Gardener - Cairns Coconut Holidays
Ingenia Communities —Cairns QLD
- $69,000 - $72,000 a year
- Weekend availability
- Customer service

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Desktop Support Officer

Axiom Technologies -
Kuranda QLD

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

support officer jobs in cairns, qld

Desktop Support Officer

Business Support Officer

Aviation Protection Officer - Cairns Airport

Administration Officer

Court Services Officer

Security Officers

Local City Mission Catalyst (Cairns)

Property Officer

Rostering Officer

Administration Officer

Field Research Officer - HILDA - QLD - Cairns

Adventure Intervention Support Officer

Procurement Officer

Court Listings Coordinator

Customer Service Officer

Software Engineer

Learning Support Officer

IEA Employment Officer

Corps Business Administrator

Grounds Person/Gardener - Cairns Coconut Holidays

I want to receive the latest job alert for support officer in cairns, qld

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