In-Demand Customer service agent Jobs in Parafield Gardens, Sa

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Adelaide SA
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Education Counsellor / Recruitment Officer
AUG Student Services —Greater Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
CSA (Delivery Driver)
Coles Supermarkets —Gawler SA
- Weekend availability
- Employee assistance program
- Gym membership
Rental Sales Agent
Europcar —Greater Adelaide SA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Customer Service Agent
Boral —Greater Adelaide SA
- Full-time
- Communication skills
5d
Accountant (Full-time)
VRT Imports Pty Ltd —Gillman SA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
Quick Apply
Admission Officer
Imperial Engineering Education —Regency Park SA
- $65,000 - $70,000 a year
- Full-time
- Management
- Customer service
- Engineering
Quick Apply
6d
At Your Service Agent
Marriott International, Inc —Adelaide SA
- Full-time
- Hotel experience
- Resort
- Annual leave
- Employee assistance program
4d
Operations and Rostering Officer
Nexar Group Pty Ltd —Modbury SA
- $25.64 - $38.61 an hour
- Part-time
- Administrative experience
- Computer skills
- In-person
Quick Apply
Admissions Officer
Kaplan —Greater Adelaide SA
- Full-time
- Management
- Customer service
- Microsoft Office
- Annual leave
12d
Grosvenor Hotel Adelaide - Guest Service Agent
AccorHotel —Greater Adelaide SA
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
Quick Apply
RSO/VSA
Europcar —Collinswood SA
- Part-time
- Sales
- Customer service
Home Loan Specialist - Adelaide
Aussie —Greater Adelaide SA
- Full-time
- Hybrid work
- Sales
- Customer service
- Finance
Quick Apply
Operations Coordinator
UPS —Athol Park SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
5d
Mortgage Broker - South Australia
Aussie —Greater Adelaide SA
- Up to $300,000 a year
- Contract
- Remote
- Sales
- Customer service
- Finance
Quick Apply
Travel Advisor - North Adelaide, SA
Travel Associates —North Adelaide SA
- $75,000 a year
- Part-time
- Employee discount
Agitator Driver
Heidelberg Materials —Marleston SA
- Overtime
- Annual leave
- Parental leave
Sales Roles
TOOP+TOOP —Greater Adelaide SA
- Part-time
- Sales
- Customer service
- Microsoft Office
Sales Agent
Boffo Real Estate —Walkerville SA
- Part-time
- Administrative experience
- Communication skills
- Employee assistance program
- Gym membership

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Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

customer service agent jobs in parafield gardens, sa

Customer Service Specialist

Guest Service Agent

Education Counsellor / Recruitment Officer

CSA (Delivery Driver)

Rental Sales Agent

Customer Service Agent

Accountant (Full-time)

Admission Officer

At Your Service Agent

Operations and Rostering Officer

Admissions Officer

Grosvenor Hotel Adelaide - Guest Service Agent

RSO/VSA

Home Loan Specialist - Adelaide

Operations Coordinator

Mortgage Broker - South Australia

Travel Advisor - North Adelaide, SA

Agitator Driver

Sales Roles

Sales Agent

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