In-Demand Trustee Jobs in Granville Nsw

Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Senior Manager, Office of the Trustee
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
9d
Claims Consultant, REST
TAL —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Senior Manager, Trustee Operational Governance & Insurance
Insignia Financial Ltd —Sydney NSW
- Full-time
- Administrative experience
- Analysis skills
- Financial services
Senior Compliance Officer
PIMCO —Sydney NSW
- Full-time
- Research
- Analysis skills
- Financial services
Account Executive, Nonprofits & Higher Education - APAC
Anthropic —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- English
- Parental leave
Group Pricing Analyst Contract
MetLife —Sydney NSW
- Temporary
- Microsoft Excel
- Analysis skills
- Machine learning
- Parental leave
- Employee assistance program
Client Associate, Responsible Entity Services
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Finance
- Administrative experience
- Work from home
Service Operations Lead
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- Team management
- Work from home
5d
Trust Analyst
IQ-EQ —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Administrative experience
- Annual leave
- Employee assistance program
Quick Apply
Claims Consultant - Retail Income Protection Claims
TAL —Sydney NSW
- Full-time
- Customer service
- Time management
Quick Apply
Perpetual Wealth Management Graduate Program 2027
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Organisational skills
- Business
- Annual leave
- Fuel discount
Assistant Vice President, Securitisation Operations, Global Treasury & Merchant Operations, Sydney, Australia
Bank of America —Sydney NSW
- Full-time
Paraplanner, Perpetual Wealth Management
Perpetual Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Work from home
Director of Fundraising and Community Relations (FCR) (Sydney)
Islamic Relief Australia —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Senior Dispute Resolution Specialist - Superannuation
AFCA —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Quick Apply
14d
Senior Property Officer, Real Estate
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Sales
- No degree
- Parental leave
- Employee assistance program
5d
Case Manager
AIA —Sydney NSW
- Full-time
- Microsoft Office
- Analysis skills
- Financial services
Property Officer
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Full-time
- Parental leave
- Employee assistance program
5d
Claims Case Manager
MetLife —Sydney NSW
- Full-time
- Case management
- Communication skills
- Time management
- Parental leave
- Employee assistance program

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Customer Service Officer

Link Group -
Parramatta NSW

Apply Now

Job Details

Contract | Fixed term

Qualifications

Customer service
Scalability
Financial services

Full Job Description

Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team!

We’re looking for Customer Service Officers to join our superannuation contact centre team. In this role, you’ll be the go-to expert for resolving complex member queries, supporting stakeholders, and driving continuous improvement in service delivery.

This role will require you to work a rotating roster from 8am-8pm Monday to Friday. At MUFG we support work-life balance with a hybrid setup: 2-3 days in our Parramatta office, the rest from home!

Note: This is a 6 month fixed-term contract.

What You’ll Be Doing

Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries
Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees
Investigate and resolve issues with professionalism and empathy
Meet and exceed KPIs across calls, admin tasks, and written correspondence
Collaborate with your team to share ideas, support goals, and contribute to a positive team culture
Participate in ongoing training and proactively build your superannuation knowledge
Stay informed on industry trends and legislative changes
Support the Team Leader with high-priority requests, projects, and workflow management
Identify risks and recommend process improvements to enhance service delivery
Ensure all work meets quality standards and complies with regulatory requirements

What You Bring

Proven experience in customer service, ideally within superannuation or financial services
Strong problem-solving and investigation skills
Excellent communication—both written and verbal
Ability to manage competing priorities and meet deadlines
A proactive mindset with a passion for continuous learning
Confidence in handling escalations and sensitive conversations
A collaborative spirit and commitment to team success
Ability to commit to 4 weeks' full-time training onsite.

Why Join Us?

Be part of a supportive, high-performing team
Make a real difference in members’ financial wellbeing
Gain exposure to complex superannuation processes and stakeholder management
Enjoy opportunities for professional growth and development

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

trustee jobs in granville nsw

Customer Service Officer

Senior Manager, Office of the Trustee

Claims Consultant, REST

Senior Manager, Trustee Operational Governance & Insurance

Senior Compliance Officer

Account Executive, Nonprofits & Higher Education - APAC

Group Pricing Analyst Contract

Client Associate, Responsible Entity Services

Service Operations Lead

Trust Analyst

Claims Consultant - Retail Income Protection Claims

Perpetual Wealth Management Graduate Program 2027

Assistant Vice President, Securitisation Operations, Global Treasury & Merchant Operations, Sydney, Australia

Paraplanner, Perpetual Wealth Management

Director of Fundraising and Community Relations (FCR) (Sydney)

Senior Dispute Resolution Specialist - Superannuation

Senior Property Officer, Real Estate

Case Manager

Property Officer

Claims Case Manager

I want to receive the latest job alert for trustee in granville nsw

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