In-Demand Federal programs Jobs

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Return to Work Officer
Gallagher Bassett —Adelaide SA
- Hybrid work
- Customer service
- Communication skills
- Employee stock purchase plan
- Health insurance
Field Education Coordinator
University of Wollongong —Wollongong NSW
- $94,998 - $117,633 a year
- Part-time
- Microsoft Office
- Analysis skills
- University
2d
APS3 Tribunal Services Officer
Administrative Review Tribunal —Greater Canberra ACT
- $74,158 - $76,992 a year
- Full-time
- Hybrid work
- Public speaking
- AI
- Communication skills
3d
Laboratory Chemist
Schlumberger —Brisbane QLD
- Full-time
- Laboratory
- Computer skills
- Vision insurance
5d
JACS LPP Temporary Register - ASO6 to SOGA | Full-Time and Part-Time Temporary
Justice and Community Safety —Canberra ACT
- $102,657 - $172,246 a year
- Temporary
Data Center Technician
Microsoft —Canberra ACT
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
- On-the-job training
Career Paralegal
Moray & Agnew Lawyers —Newcastle NSW
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Lead - Customer Success ( Brisbane, Australia)
Zenoti —Brisbane QLD
- Bachelor's degree
- Product management
- POS
Quick Apply
Educational Designer
University of Wollongong —Wollongong NSW
- $94,998 - $117,633 a year
- Full-time
- University
- No degree
9d
Lecturer in Mathematical Sciences
University of Wollongong —Wollongong NSW
- $122,478 - $141,446 a year
- Full-time
- University
Analyst
Gallagher —Sydney NSW
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SQL
- Employee stock purchase plan
- Health insurance
Disability Support Worker (Working with Children)
Just Better Care —Brisbane QLD
- Working with children
- First Aid Certification
- Employee assistance program
Personal Care Worker - Provide care to clients in their homes
Fronditha Care —Coburg North VIC
- $28 - $34 an hour
- Part-time
- First Aid Certification
- In-person
- Travel reimbursement
- Employee assistance program
Quick Apply
Junior Receptionist
Moray & Agnew Lawyers —Brisbane QLD
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Eligibility Officer
Gallagher Bassett —Adelaide SA
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee stock purchase plan
- Health insurance
10d
Customer Experience Manager
Gallagher Bassett —Adelaide SA
- Hybrid work
- Leadership
- Employee stock purchase plan
- Health insurance
Kitchen Hand
Ventia Pty Limited —Darwin NT
- $32.65 an hour
- Organisational skills
- Kitchen experience
- Employee assistance program
Projects Officer, Strategic Program Engagement and Quality
Cancer Institute (NSW) —Sydney NSW
- $114,251 - $134,809 a year
- Full-time
9d
Customer Service Representative
Probe CX —Melbourne VIC
- Full-time
- Customer service
- Computer skills
- Leadership
- Wellness program
- Fuel discount

I want to receive the latest job alert for federal programs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

federal programs jobs near

Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

federal programs jobs

Customer Contact Officer

Return to Work Officer

Field Education Coordinator

APS3 Tribunal Services Officer

Laboratory Chemist

JACS LPP Temporary Register - ASO6 to SOGA | Full-Time and Part-Time Temporary

Data Center Technician

Career Paralegal

Lead - Customer Success ( Brisbane, Australia)

Educational Designer

Lecturer in Mathematical Sciences

Analyst

Disability Support Worker (Working with Children)

Personal Care Worker - Provide care to clients in their homes

Junior Receptionist

Eligibility Officer

Customer Experience Manager

Kitchen Hand

Projects Officer, Strategic Program Engagement and Quality

Customer Service Representative

I want to receive the latest job alert for federal programs

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected