In-Demand Duty/operations manager Jobs

Office Manager
Haven Care Australia —Canberra ACT
- $70,000 - $95,000 a year
- Part-time
- CPR Certification
- Administrative experience
- First Aid Certification
- Travel reimbursement
Quick Apply
Front Office Duty Manager
Deco Hotel —Braddon ACT
- $76,515 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick Apply
10d
Hotel Duty Manager
Dooleys Tavern and Motel —Springsure QLD
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Food service
Quick Apply
Motel Manager
Vanderbilt Equity Pty Ltd —Tamborine Mountain QLD
- $75,000 - $80,000 a year
- Full-time
- Management
- Business Administration
- Budgeting
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Office and Operations Manager
Hajos Anstee & Associates —Sydney NSW
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Management
- ERP systems
- Professional development assistance
Quick Apply
Hotel Duty Manager
APX Hotels Apartments —Parramatta NSW
- $77,000 - $80,000 a year
- Full-time
- Administrative experience
- Computer skills
- In-person
Quick Apply
Operations Manager
Karras Cold Logistics —Smithfield NSW
- From $110,000 a year
- Full-time
- Management
- Microsoft Office
- No degree
Quick Apply
10d
Full-Time Salaried Duty Manager
German Arms —Hahndorf SA
- $78,000 - $81,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick Apply
Office Manager
WILLOW WEALTH PARTNERS PTY LTD —Newstead QLD
- $76,000 - $96,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick Apply
North Brisbane - Drug & Alcohol Specimen Collector
The Drug Detection Agency QLD —Eagle Farm QLD
- $35 - $60 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Service Manager - Hygiene
Rentokil Initial —Sydney NSW
- Full-time
- Management
- Customer service
- Leadership
Quick Apply
Ravenhall | Operations Manager
DHL —Victoria
- Contract
- Management
- Customer service
- Team management
- Employee stock purchase plan
- Employee discount
Gepps Cross | Site Operations Manager
DHL —South Australia
- Microsoft Outlook
- Management
- Microsoft Office
- Employee discount
Office Manager
ARCHER INTERNATIONAL EDUCATION PTY LTD —Sydney NSW
- $77,000 - $82,000 a year
- Full-time
- Management
- Office
- Administrative experience
Quick Apply
Machinery Managers
Zerella Holdings —Parilla SA
- $70,000 - $90,000 a year
- Weekend availability
- Organisational skills
- In-person
Quick Apply
ACCOMMODATION AND HOSPITALITY MANAGER
The MAKER Hospitality Group Pty Ltd —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Management
- Bakery
- In-person
- Professional development assistance
- Free food
Quick Apply
12d
Operations Manager
Western Australian Museum —Kalgoorlie WA
- $105,167 - $114,938 a year
- Full-time
- Microsoft Office
8d
Regional Duty Manager (FINSD) RFSQ Regional Operations - South Eastern Region
Queensland Government —Brisbane QLD
- Weekend availability
- No degree
Hotel Duty Manager
Bank Hotel East Maitland —East Maitland NSW
- $78,000 - $80,000 a year
- Full-time
- In-person
Quick Apply
6h
Operations Manager, SESG
Department of Justice and Community Safety —Melbourne Western Suburbs VIC
- $110,969 - $135,401 a year
- Full-time
- Microsoft Office
8d

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Office Manager

Haven Care Australia
Canberra ACT

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Job Details

Part-time | Full-time
$70,000 - $95,000 a year

Benefits

Travel reimbursement
Visa sponsorship
Salary packaging

Qualifications

CPR Certification
Intake
Working with Vulnerable People Registration
Administrative experience
Blue Card
Driver Licence
First Aid Certification
Organisational skills
Leadership
Communication skills
Time management

Full Job Description

Office Manager & On-Call Manager – Position DescriptionHaven Care Australia

Position Title: Office Manager & On-Call Manager

Organization: Haven Care Australia

Reports To: Operations Manager / Director

Employment Type: Full-Time

Position Overview

The Office Manager & On-Call Manager at Haven Care Australia is responsible for overseeing the day-to-day administrative operations of the organisation while also coordinating and managing after-hours operational support and emergency responses through the on-call system.

This role plays a critical part in ensuring smooth office operations, staff coordination, participant support continuity, compliance management, communication flow, and effective response to urgent operational matters across the organisation’s disability support services.

The position requires strong organisational skills, leadership abilities, problem-solving capacity, and the ability to work in a fast-paced and highly responsive environment within the NDIS and disability services sector.

Key ResponsibilitiesOffice Management Duties

Oversee the daily administrative operations of Haven Care Australia
Coordinate office systems, processes, and workflow management
Manage staff communication, scheduling support, and administrative coordination
Assist with onboarding of participants and intake processes
Coordinate staff recruitment documentation, compliance checks, and training records
Organise staff training sessions, meetings, inductions, and compliance updates
Maintain participant records, staff files, and operational documentation
Liaise with participants, families, Support Coordinators, hospitals, allied health teams, and external stakeholders
Assist management with reporting, audits, incident follow-up, and compliance requirements
Support invoice coordination, document processing, and operational administration
Monitor and maintain confidentiality, professionalism, and compliance with organisational policies

On-Call Management Duties

Participate in the after-hours on-call roster to provide operational support outside standard business hours
Respond to urgent staffing issues, participant incidents, and operational emergencies
Coordinate replacement staffing for unexpected shift vacancies and emergencies
Provide guidance and support to support workers during after-hours situations
Escalate critical incidents to management and relevant authorities where required
Ensure continuity of participant supports and safe service delivery at all times
Support crisis management and urgent rostering adjustments
Maintain accurate records and communication regarding on-call incidents and actions taken
Assist with decision-making during emergencies in consultation with management teams

Additional Responsibilities

Support participant quality checks and service reviews
Assist with participant interviews and intake assessments
Support organisational compliance with NDIS Practice Standards
Contribute to continuous quality improvement initiatives
Assist with roster coordination and operational planning where required
Promote positive workplace culture and teamwork across the organisation

Essential Skills & Attributes

Strong organisational and time management skills
Excellent communication and interpersonal abilities
Ability to work under pressure and manage urgent situations effectively
Strong problem-solving and decision-making skills
High attention to detail and administrative accuracy
Ability to maintain confidentiality and professionalism
Leadership and team coordination abilities
Strong understanding of the disability and community services sector

Qualifications & Requirements

Experience in administration, office management, disability services, or community services
Knowledge of NDIS systems and disability sector operations preferred
Current National Police Check
NDIS Worker Screening Clearance
Current Driver’s Licence
Working with Vulnerable People (WWVP) / Blue Card preferred
Current First Aid & CPR Certificate preferred
Ability to participate in after-hours on-call duties

Key Outcomes

Efficient and organised office operations
Timely response to operational and participant needs
Effective coordination of after-hours support services
Strong staff and stakeholder communication
Compliance with organisational and NDIS requirements
Continuity and quality of participant supports

At Haven Care Australia, the Office Manager & On-Call Manager plays a vital role in ensuring operational excellence, participant safety, and the smooth coordination of services that empower participants to live with dignity, independence, and quality support.

Pay: $70,000.00 – $95,000.00 per year

Benefits:

Salary packaging
Travel reimbursement
Visa sponsorship

Work Location: In person

Quick Apply

Refine Your Search

duty/operations manager jobs

Office Manager

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