In-Demand Customer support analyst 12 month contract Jobs

Customer Support Analyst - 12 Month Contract
MYOB —Sydney NSW
- Contract
- Hybrid work
- CRM software
- Salesforce
- AI
- Parental leave
9d
Customer Support Analyst - 12 Month Contract
Axsys —Sydney NSW
- Contract
- CRM software
- Salesforce
- AI
- Parental leave
9d
Business Analyst - Payments (12 month contract)
Cuscal —Sydney NSW
- Contract
- Hybrid work
- Data analysis skills
- SQL
- Agile
Quick Apply
Logistics Executive (12 month contract)
FERRERO —Sydney NSW
- Contract
- Microsoft Excel
Business Analyst (12 Month Fixed Term)
Endava —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
2d
Business Analyst - 6 month contract
Leidos —Canberra ACT
- Full-time
- Annual leave
3d
SOC Analyst L2
AC3 —Melbourne VIC
- $600 - $650 a day
- Overtime
- Analysis skills
- Communication skills
Quick Apply
Senior Analyst, FP&A (Development Finance) FTC
Stockland —Sydney NSW
- Contract
- Microsoft Excel
- No degree
- Budgeting
13d
Power BI Developer
BlueCare —Middle Ridge QLD
- Full-time
- Hybrid work
- Health insurance
- Parental leave
2d
Finance Analyst - Cash Management
DLA Piper —Brisbane QLD
- Contract
- Analysis skills
- Communication skills
Change and Communications Analyst
Toll Group —Melbourne VIC
- Full-time
- Marketing
- Communication skills
Technical Delivery Manager
FinXL —Canberra ACT
- Contract
- Management
11d
Senior Business Analyst
Insignia Financial Ltd —Sydney NSW
- Full-time
- Analysis skills
- APIs
- Agile
5d
Data Analyst
Red Energy —Richmond VIC
- Full-time
- Hybrid work
- Computer Science
- SQL
- AI
- Health insurance
- Parental leave
Quick Apply
5d
Supply Chain SME
Endeavour Group —Richmond VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Technical Lead, Payments
People's Choice Credit Union —Australia
- Contract
- Hybrid work
- Management
- SQL
- Software development
- Health insurance
- Employee assistance program
Technical Lead, Cards
People's Choice Credit Union —Australia
- Full-time
- Hybrid work
- SQL
- Software development
- Agile
- Health insurance
- Employee assistance program

More jobs to discover

Find similar jobs that you might be interested in.

Customer Support Analyst - 12 Month Contract
MYOB —Sydney NSW
\uD83D\uDFE3Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers.
9d
Customer Support Analyst - 12 Month Contract
Axsys —Sydney NSW
Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers.
9d

I want to receive the latest job alert for customer support analyst 12 month contract

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support analyst 12 month contract jobs near

Senior Business Analyst jobs in Sydney NSW

Business Analyst jobs in Melbourne VIC

Support Analyst jobs in Sydney NSW

Change Analyst jobs in Melbourne VIC

Soc Analyst jobs in Melbourne VIC

Fp&A Analyst jobs in Sydney NSW

Business Analyst jobs in Sydney NSW

Business Analyst jobs in Canberra ACT

Delivery Manager jobs in Canberra ACT

Financial Analyst jobs in Brisbane QLD

Logistics Associate jobs in Dandenong Vic

Linfox Visa Sponsorship, Logistics $60,000 jobs in South Australia

Logistics Associate jobs in Ascot Qld

Sales Associate Real Estate jobs in Sydney Nsw

Warehouse Transport Logistics jobs in Sydney Nsw

Senior Business Analyst jobs in Canning Vale Wa

Senior Business Analyst jobs in Toorak Vic

Senior Business Analyst jobs in Gepps Cross Sa

Systems Analyst jobs in Bendigo Vic

Senior Administration jobs in Port Adelaide Sa

Customer Support Analyst - 12 Month Contract

MYOB -
Sydney NSW

Apply Now

Job Details

Contract | Fixed term
9 days ago

Benefits

Parental leave

Qualifications

CRM software
Salesforce
E-commerce
Zendesk
Payroll
SaaS
AI
Communication skills

Full Job Description

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.

The Opportunity

As a Customer Support Analyst you’ll:

Provide first line support across Flare products and apps, supporting employee and employers via Zendesk, email and phone.

Triage, troubleshoot, and resolve issues ranging in complexity; document clear reproduction steps; and escalate where needed to Product and Engineering.

Support customers through promotions eligibility, run order investigations and fraud triage in collaboration with internal teams and external vendors.

Maintain and improve Help Centre content, automations, and internal runbooks so customers can self serve more and wait less.

Partner with Relationship Managers and Sales to close the loop with employers and partners; report insights and champion customer driven improvements with Product and Engineering.

Success Looks Like

Consistently strong SLA performance for first response and resolution across our support channels.

Clear, empathetic communication and high CSAT/effort scores.

Reliable documentation, identify escalations, and quality improvements in help content.

Finding and fixing root causes of recurring issues in collaboration with Product/Engineering.

About You

Experience in customer support or advocacy (SaaS, fintech, HR/Payroll/benefits, or ecommerce experience a plus).

Proficiency with modern support and CRM tools (e.g., Zendesk, Salesforce) preferred

Strong troubleshooting, critical thinking and communication skills

Experience handling regulated or sensitive requests (privacy, identity, or payment/benefits scenarios) and following process in complaint or incident situations preferred

Our Culture & Benefits

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83D\uDFE3Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events

\uD83D\uDFE3Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

\uD83D\uDFE3Benefit from our partnership with Sonder, which supports the wellbeing of our team members

\uD83D\uDFE3Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

\uD83D\uDFE3Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

\uD83D\uDFE3Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer support analyst 12 month contract jobs

Customer Support Analyst - 12 Month Contract

Customer Support Analyst - 12 Month Contract

Business Analyst - Payments (12 month contract)

Logistics Executive (12 month contract)

Business Analyst (12 Month Fixed Term)

Business Analyst - 6 month contract

SOC Analyst L2

Senior Analyst, FP&A (Development Finance) FTC

Power BI Developer

Finance Analyst - Cash Management

Change and Communications Analyst

Technical Delivery Manager

Senior Business Analyst

Data Analyst

Supply Chain SME

Technical Lead, Payments

Technical Lead, Cards

More jobs to discover

I want to receive the latest job alert for customer support analyst 12 month contract

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected