In-Demand Customer service team member Jobs

Customer Service Team Member – Indoor Play Centre
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- From $25 an hour
- Weekend availability
- Customer service
- No experience needed
- Senior Secondary Certificate of Education
- Employee discount
Quick Apply
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Customer Service Team Member – Indoor Play Centre

Lollipops Playland & Cafe Croydon Vic
Croydon VIC

Quick Apply

Job Details

Casual
From $25 an hour

Benefits

Employee discount

Qualifications

Customer service
No experience needed
Senior Secondary Certificate of Education
Working with children
Cleaning

Full Job Description

About Us

Lollipops Playland & Cafe Croydon is a family-friendly indoor play centre providing a safe, clean and enjoyable environment for children and families.

We are currently looking for friendly, reliable and enthusiastic casual Customer Service Team Members to join our team.

This role is ideal for current high school students who are looking for casual work after school, on weekends and during school holidays.

About the Role

This is a customer service-focused role in a busy indoor play centre. You will help provide a positive experience for children and families from the moment they arrive.

The role includes customer service, reception support, café assistance, children’s party support, cleaning and general venue presentation.

Full training will be provided, so previous experience is not required.

Key Responsibilities

Your duties may include:

Greeting customers and assisting families at reception
Helping with customer check-in and general enquiries
Providing friendly and helpful customer service
Taking food and drink orders
Preparing simple café items and beverages
Clearing tables and keeping the café area tidy
Assisting with children’s birthday party setup and clean-up
Supporting party hosts and helping during party sessions
Keeping the play centre clean, tidy and presentable
Monitoring play areas and reporting any safety concerns to senior staff
Supporting other team members during busy periods
Following workplace safety, hygiene and cleaning procedures

About You

We are looking for someone who is:

Friendly, polite and approachable
Reliable and punctual
Confident communicating with customers
Comfortable working around children and families
Willing to learn and follow instructions
Able to work as part of a team
Positive, helpful and hardworking
Available for after-school, weekend and school holiday shifts

Previous experience in customer service, café work, cleaning, babysitting, volunteering or party support is helpful, but not essential.

Availability

We are looking for applicants who can work a combination of:

Monday to Friday after school, from around 3:00 pm onwards
Saturday and/or Sunday shifts
School holiday shifts

Please include your weekly availability clearly in your application, including the earliest time you can start and the latest time you can finish each day.

For example:

Monday: 4:00 pm – 7:00 pm
Wednesday: 4:00 pm – 7:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 10:00 am – 5:00 pm

Requirements

Current high school students are encouraged to apply
No previous experience required
Training will be provided
Applicants must be legally able to work in Australia
Parent or guardian support is recommended for school-aged applicants

What We Offer

Flexible casual shifts
After-school, weekend and school holiday work
Supportive team environment
Customer service and workplace experience
Training and development
A fun, family-friendly workplace

How to Apply

Please apply with your resume and include:

Your current school year level, if you are currently studying
Your weekly availability for each day
Your earliest start time and latest finish time for each available day
Any previous work, volunteer, babysitting, cleaning, café or customer service experience
Whether you are available on weekends
Whether you are available during school holidays

Shortlisted applicants will be contacted for an interview.

Job Type: Casual

Pay: From $25.00 per hour

Benefits:

Employee discount

Application Question(s):

Could you please let us know your availability to work each week?

(For example: Mon 9:00 am–2:00 pm, Tue 10:00 am–5:00 pm)
Please note this role may include weekend and school holiday shifts.

Are you currently a secondary school student?

Yes or No

What year level are you currently in?

Year 7–8
Year 9–10
Year 11–12
Not a student

Which days are you available to work?
What time do you usually finish school on weekdays?
Are you available to work at least 3–4 shifts per week?

Yes or No

Do you have parent/guardian support to work weekends and school holidays?
Why would you like to work at a children’s play centre?

Work Location: In person

Quick Apply

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