About Us
Lollipops Playland & Cafe Croydon is a family-friendly indoor play centre providing a safe, clean and enjoyable environment for children and families.
We are currently looking for friendly, reliable and enthusiastic casual Customer Service Team Members to join our team.
This role is ideal for current high school students who are looking for casual work after school, on weekends and during school holidays.
About the Role
This is a customer service-focused role in a busy indoor play centre. You will help provide a positive experience for children and families from the moment they arrive.
The role includes customer service, reception support, café assistance, children’s party support, cleaning and general venue presentation.
Full training will be provided, so previous experience is not required.
Key Responsibilities
Your duties may include:
- Greeting customers and assisting families at reception
- Helping with customer check-in and general enquiries
- Providing friendly and helpful customer service
- Taking food and drink orders
- Preparing simple café items and beverages
- Clearing tables and keeping the café area tidy
- Assisting with children’s birthday party setup and clean-up
- Supporting party hosts and helping during party sessions
- Keeping the play centre clean, tidy and presentable
- Monitoring play areas and reporting any safety concerns to senior staff
- Supporting other team members during busy periods
- Following workplace safety, hygiene and cleaning procedures
About You
We are looking for someone who is:
- Friendly, polite and approachable
- Reliable and punctual
- Confident communicating with customers
- Comfortable working around children and families
- Willing to learn and follow instructions
- Able to work as part of a team
- Positive, helpful and hardworking
- Available for after-school, weekend and school holiday shifts
Previous experience in customer service, café work, cleaning, babysitting, volunteering or party support is helpful, but not essential.
Availability
We are looking for applicants who can work a combination of:
- Monday to Friday after school, from around 3:00 pm onwards
- Saturday and/or Sunday shifts
- School holiday shifts
Please include your weekly availability clearly in your application, including the earliest time you can start and the latest time you can finish each day.
For example:
Monday: 4:00 pm – 7:00 pm
Wednesday: 4:00 pm – 7:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 10:00 am – 5:00 pm
Requirements
- Current high school students are encouraged to apply
- No previous experience required
- Training will be provided
- Applicants must be legally able to work in Australia
- Parent or guardian support is recommended for school-aged applicants
What We Offer
- Flexible casual shifts
- After-school, weekend and school holiday work
- Supportive team environment
- Customer service and workplace experience
- Training and development
- A fun, family-friendly workplace
How to Apply
Please apply with your resume and include:
- Your current school year level, if you are currently studying
- Your weekly availability for each day
- Your earliest start time and latest finish time for each available day
- Any previous work, volunteer, babysitting, cleaning, café or customer service experience
- Whether you are available on weekends
- Whether you are available during school holidays
Shortlisted applicants will be contacted for an interview.
Job Type: Casual
Pay: From $25.00 per hour
Benefits:
Application Question(s):
- Could you please let us know your availability to work each week?
(For example: Mon 9:00 am–2:00 pm, Tue 10:00 am–5:00 pm)
Please note this role may include weekend and school holiday shifts.
- Are you currently a secondary school student?
Yes or No
- What year level are you currently in?
Year 7–8
Year 9–10
Year 11–12
Not a student
- Which days are you available to work?
- What time do you usually finish school on weekdays?
- Are you available to work at least 3–4 shifts per week?
Yes or No
- Do you have parent/guardian support to work weekends and school holidays?
- Why would you like to work at a children’s play centre?
Work Location: In person
