In-Demand Call centre work from home Jobs in Yagoona Nsw

Housing Response Centre Operators - Housing Response Centre - Homes NSW
NSW Department of Communities and Justice —Liverpool NSW
- $82,533 - $95,482 a year
- Call employer
- Customer service
- Administrative experience
- Computer skills
- Employee assistance program
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Telephone Fundraiser
Mondial telephone fundraising —Sydney NSW
- $40,000 - $65,000 a year
- Part-time
- Remote
- Customer service
- Senior Secondary Certificate of Education
- Communication skills
- Work from home
Quick Apply
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Sydney NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
12d
Contact Centre Agent
I-MED Radiology Network —Five Dock NSW
- 8 hour shift
- Hybrid work
- Communication skills
- Free parking
- Work from home
Customer Service Representative - Call Centre
Rheem Australia Pty Ltd —Rydalmere NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
7d
Senior Customer Service Officer - Contact Centre
Sutherland Shire Council —Sutherland Shire NSW
- $91,655 - $97,152 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
10h
Casual/Part Time Receptionist & Administrative Assistants - Chatswood NSW
Sydney Robotics Academy —Chatswood NSW
- $30 - $40 an hour
- Part-time
- Microsoft Excel
- Customer service
- Writing skills
- Work from home
- Employee discount
Quick Apply
10d
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Member Care Clerk
Costco AU —Sydney Olympic Park NSW
- Full-time
- Google Suite
- Customer service
- Education
- Free parking
- Work from home
1d
Part Time Legal Assistant
Herbert Smith Freehills —Sydney NSW
- Part-time
- Management
- Organisational skills
- Financial services
Team Leader | Housing Contact Centre
NSW Department of Communities and Justice —Liverpool NSW
- $116,981 - $129,492 a year
- Call employer
- Communication skills
- Employee assistance program
9d
Field Research Officer - NSW - Western Sydney
Roy Morgan —Cabramatta NSW
- $37.43 - $40.30 an hour
- Part-time
- English
Scheduler
HammondCare —Hammondville NSW
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Research & Online Experience Librarian
AFTRS —Sydney NSW
- $81,925 a year
- Full-time
- Remote
- Management
- Customer service
- Research
9d
Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Customer Success Manager, SMB
Sitemate —Sydney NSW
- Up to $100,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Sales
- Annual leave
- Work from home
11h
Education and Care - Casual Positions
Cumberland Council —Merrylands NSW
- $30.60 - $31.59 an hour
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance program
Administration Officer
Nepean Blue Mountains Local Health District —Sydney NSW
- $34.93 - $36.09 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Client Service Consultant - Wealth
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Financial services
- Typing
- Annual leave
- Work from home

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Housing Response Centre Operators - Housing Response Centre - Homes NSW

NSW Department of Communities and Justice -
Liverpool NSW

Apply Now

Job Details

$82,533 - $95,482 a year

Benefits

Employee assistance program

Qualifications

Customer service
Administrative experience
Computer skills
Communication skills

Full Job Description

Department: Housing Response Centre
Department/Agency: Department of Communities and Justice

Location:
Liverpool, NSW, AU, 2170

#job-location.job-location-inline { display: inline; }
Req ID: 85486

Housing Response Centre Operators - Housing Response Centre

Homes NSW

Location – Liverpool
Employment type –Talent Pool creation for future ongoing and temporary positions valid for up to 18 months.
Salary – Grade 2/4 $82,533.00 to $95,482.00 pa plus superannuation, leave loading and many other benefits!

Your role

Homes NSW is seeking customer-focused, empathetic and solutions-driven professionals to join our Housing Response Centre. We are recruiting for two distinct but complementary roles within our Housing Services and Maintenance teams. Both roles play a critical part in supporting vulnerable people across NSW by delivering housing, maintenance and support services that improve lives and strengthen communities.

What you’ll do

Contact Centre Operator (Housing Services)

Support clients seeking housing assistance and information by responding to enquiries, assessing needs, providing advice and coordinating access to housing products and services. You will help clients navigate available supports while ensuring timely and accurate service delivery.

Response Centre Operator (Maintenance)

Coordinate and manage maintenance requests for Homes NSW tenants by triaging enquiries, creating work orders, tracking repairs and ensuring maintenance outcomes are delivered efficiently and effectively.

Across both roles, you will:
Respond to a high volume of phone and online enquiries from clients, stakeholders and members of the public.
Assess customer needs and provide accurate advice, information and solutions.
Coordinate actions, referrals, requests and service outcomes to support clients effectively.
Undertake outbound calls for follow-up activities, wellbeing checks or maintenance coordination.
Maintain accurate records across multiple systems and databases.
Work collaboratively with internal teams, service providers and government stakeholders.
Contribute to continuous improvement and service excellence initiatives.

What we’re looking for

We're looking for people who are passionate about helping customers and creating positive outcomes.

You will bring:
Strong customer service and communication skills.
The ability to build rapport and handle sensitive conversations with empathy and professionalism.
Excellent problem-solving and decision-making capabilities.
Strong administrative and computer skills, including the ability to navigate multiple systems.
Resilience and adaptability in a fast-paced environment.
A commitment to teamwork, diversity, inclusion and continuous improvement.

Additional Requirements for the Response Centre Operator Role

Experience and/or exposure to building, construction, maintenance or property services is highly regarded. Relevant qualifications or practical experience within these fields may be required.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Response Centre Operator - Download role description

Contact Centre Operator - Download role description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

What We Offer

We offer a variety of benefits, including:
A challenging and rewarding career
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages).

Applications close Monday 7th September at 11:59pm AEST.

Got a question?

We are hosting an information session to help you learn more about the role on Wednesday 26th August at 6:00pm. Click the below link to register your interest in the info session:

Information Session Registration of Interest - Housing Response Centre Operator – Fill out form

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager for Maintenance Response Centre contact Chloe Iskafi on 02 7241 1017 or via email at [email protected] or for Housing Response Centre Kathyrn Sullivan on 0436 659 265 or via email at [email protected].

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rania El Boustani on (02) 9354 1626 or via email at [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Apply Now

Refine Your Search

call centre work from home jobs in yagoona nsw

Housing Response Centre Operators - Housing Response Centre - Homes NSW

Customer Service Representative (Inbound Contact Centre)

Telephone Fundraiser

Customer Sales Representative (Inbound Contact Centre)

Contact Centre Agent

Customer Service Representative - Call Centre

Senior Customer Service Officer - Contact Centre

Casual/Part Time Receptionist & Administrative Assistants - Chatswood NSW

Customer Service Officer

Member Care Clerk

Part Time Legal Assistant

Team Leader | Housing Contact Centre

Field Research Officer - NSW - Western Sydney

Scheduler

Research & Online Experience Librarian

Client Service Consultant

Customer Success Manager, SMB

Education and Care - Casual Positions

Administration Officer

Client Service Consultant - Wealth

I want to receive the latest job alert for call centre work from home in yagoona nsw

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