You take ownership of your career and you’re always open to new opportunities.
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
In this role, you'll:
Enjoy developing relationships and providing operational support including, partnering with the business to problem solve and navigate through the day-to-day processes to ensure both smooth and efficient customer centric operational procurement and contract management needs are achieved.
You will provide end-user support to delivery teams, offering guidance on navigating self-service processes and contract management activities, as well as claims validation and work order status monitoring.
As part of a new team, you will focus on training, continuous improvement for components such as procurement, sourcing and contract requirements.
This role will see you developing senior stakeholder relationships and providing operational support to the business who utilise self-service processes for their procurement, sourcing and contract requirements.
You will be based within our Operational Contract and Resource Management Team within the Operational Performance & Improvement Branch of the Road Maintenance & Resilience division.
For more information on this position and business unit, view the role description and information pack.
About you
Your demonstrated and successful experience in problem solving within a customer centric environment will enable you to provide operational support to business processes.
You’re recognised for your in-depth knowledge of NSW government procurement and contract management procedures and practices as well as for your experience working with a diverse stakeholder group across project and operational environments.
We are open to a wide variety of backgrounds including but not limited to Procurement, Contract Management, Project Management, Business Management, Education and Training…
This is a permanent role based in Wollongong or any NSW South Coast office, with TfNSW employees required to work at least 50% of their time from approved Transport workplace, including a minimum of 5 days per month at their position location.
You may be required travel to other depots and offices within the Southern Region. We will consider regionally based candidates who are flexible to travel to throughout the region and also connect with the team occasionally in Sydney at Milsons Point.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Applications close 11:59 PM 15th June 2026.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
