Navigator/ Scheduler
HammondCare —Wahroonga NSW
- Monday to Friday
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Care Navigator, NSW Voluntary Assisted Dying Support Service
Northern Sydney Local Health District —Sydney NSW
- $40.05 - $72.64 an hour
- Full-time
- Master's degree
- Bachelor's degree
3d
Care Navigator, NSW Voluntary Assisted Dying Support Service
NSW Health —St Leonards NSW
- $40.05 - $72.64 an hour
- Part-time
- Master's degree
- Bachelor's degree
4d
Disability Navigator
St Vincent's Health Australia —Inner West NSW
- $116,892 - $120,680 a year
- Full-time
- University
- Bachelor's degree
- Social Work
6d
Release Lead/ Technical Specialist
iCare External —Parramatta NSW
- Hybrid work
- Administrative experience
- Business
- Employee assistance program
- Gym membership
Disability Navigator - Disability and NDIS - St Vincent's Public Hospital, Sydney
St Vincent's Hospital Network —Sydney NSW
- $116,892 - $120,680 a year
- Full-time
- University
- Bachelor's degree
- Social Work
6d
Disability Navigator - Disability and NDIS - St Vincent's Public Hospital, Sydney
NSW Health —Darlinghurst NSW
- $116,892 - $120,680 a year
- Full-time
- University
- Bachelor's degree
- Social Work
5d
Release Lead/ Technical Specialist
icare —Parramatta NSW
- Temporary
- Hybrid work
- Administrative experience
- Business
- Employee assistance program
- Gym membership
BDR Outbound (Korean Speaking)
Asana —Sydney NSW
- $78,400 - $87,500 a year
- Sales
- Salesforce
- Writing skills
- Work from home
Quick Apply
Field Sales Team Leader
IKEA —Tempe NSW
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Parental leave
13d
Sales Development Representative (Outbound)
MRI Software —Sydney NSW
- Full-time
- CRM software
- Microsoft Outlook
- Sales
Business Development Representative
UKG (Ultimate Kronos Group) —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- Business development
Sales Development Representative
Forter —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- Organisational skills
- Health insurance
- Dental insurance
Quick Apply
10d
Partner Development Manager
Sonder.io —Sydney NSW
- CRM software
- Management
- Sales
- Work from home
- Free food
Quick Apply
6d
Business Systems Analyst
iCare External —Sydney NSW
- Hybrid work
- Employee assistance program
- Gym membership
2d
Business Systems Analyst
icare —Sydney NSW
- Temporary
- Hybrid work
- Employee assistance program
- Gym membership
1d

I want to receive the latest job alert for care navigator in westmead nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

care navigator jobs near westmead nsw

Business Systems Analyst jobs in Sydney NSW

Partnership Manager jobs in Sydney NSW

Senior Business Development Representative jobs in Sydney NSW

Sales Representative jobs in Sydney NSW

Technical Specialist jobs in Melbourne Vic

Technical Specialist jobs in Adelaide Region Sa

Technical Specialist jobs in Sydney Nsw

A Clinical Documentation Specialist jobs in Sydney Nsw

Addiction Medicine Specialist jobs in New South Wales

Drug Alcohol Clinical Nurse Specialist jobs in New South Wales

Marketing Specialist jobs in Sydney Nsw

Business Systems Analyst jobs in Geelong Vic

Data Analyst No Experience jobs in East Fremantle Wa

Finance Business Partner jobs in Sydney Nsw

Business Systems Analyst jobs in Melbourne Vic

Analyst jobs in Melbourne Vic

Graduate Business jobs in Canley Heights Nsw

Flooring Sales Consultant Byron Bay jobs in Byron Bay Nsw

Sales Assistant Chermside jobs in Queensland

Sales Team Leader jobs in Chatswood Nsw

Navigator/ Scheduler

HammondCare -
Wahroonga NSW

Apply Now

Job Details

Casual

Benefits

Employee assistance program
Salary packaging

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Research
Microsoft Office
Analysis skills
Home care
Organisational skills
Computer skills

Full Job Description

About the role

This is an on- site role with no work-from-home flexibility.
Casual shifts available during operating hours 6.00am – 10pm Monday Friday

This role is pivotal in providing excellent customer service, relevant information and linking incoming calls to the most appropriate staff member in an effective and efficient manner. As a key support service for the successful delivery of HC Service plans.

We’re looking for motivated Casual Navigators/Schedulers to join our team at our HammondCare Support location in Wahroonga, NSW. This is a great opportunity to work in a dynamic, supportive environment where your efforts make a real impact.

Incoming calls from customers will be handled by the HammondCare Support Navigator to answer questions and enquiries, handle complaints, troubleshoot problems and provide information.
First point of contact for both internal customers (staff) and external customers (clients and other stakeholders, including members of the public) with enquiries about HammondCare At Home services.
Respond to enquiries, requests, problems and complaints accurately, efficiently and empathetically.

About you

Demonstrated experience in customer service or contact centre role
Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment
Ability to work both independently and as part of a team
Demonstrated ability to use initiative to problem solve with limited supervision
Excellent analytical skills and attention to detail
Demonstrated commitment to excellence in customer service principles including conflict resolution to ensure the consistent provision of exceptional service to internal and external customers
Strong relationship and rapport building skills (including active listening skills and empathy)
Demonstrated ability to record, report and maintain accurate information efficiently, working in paperless, ‘talk and type’ environment
Ability to deliver script-adherent service, with empathy
Demonstrated understanding of formalised KPI’s (Key Performance Indicators)
Excellent computer skills including database management and Microsoft Office applications (particularly Word, Excel and Outlook).
Knowledge of the Home Care Packages Program Guidelines and Home Care Common Standards.
Certificate level qualification in a relevant field (including Business Administration , Communications or IT) or working towards a similar qualification (Desirable).

In return for your expertise, we offer:

salary packaging (for PPT only): $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
additional training and career development opportunities
leave benefits (purchased additional annual leave)
reward and recognition program
fitness passports: full facility access can include gyms, group classes and pools for yourself and your family
counselling services and wellbeing resources through our Employee Assistance Program (EAP) for all employees
exclusive discounts at MyCar for servicing, repairs and more
exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung

About us

At HammondCare, we’ve been caring for people for more than 90 years, working together to improve quality of life for older people, no matter how complex their needs may be.

We provide expert home care, dementia care and palliative care, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise.

So, if you love to care, join us, and make a career move that matters.

Because it’s not just care. It’s HammondCare.

Sounds like you? Apply now!

For any general enquiries please contact [email protected]

All short-listed applicants will be asked to consent to a criminal record check and reference checks.

We are committed to inclusion across race, culture, ethnicity, gender, sexuality, belief, age and ability. Because at HammondCare, everyone belongs.

Apply Now

Refine Your Search

care navigator jobs in westmead nsw

Navigator/ Scheduler

Care Navigator, NSW Voluntary Assisted Dying Support Service

Care Navigator, NSW Voluntary Assisted Dying Support Service

Disability Navigator

Release Lead/ Technical Specialist

Disability Navigator - Disability and NDIS - St Vincent's Public Hospital, Sydney

Disability Navigator - Disability and NDIS - St Vincent's Public Hospital, Sydney

Release Lead/ Technical Specialist

BDR Outbound (Korean Speaking)

Field Sales Team Leader

Sales Development Representative (Outbound)

Business Development Representative

Sales Development Representative

Partner Development Manager

Business Systems Analyst

Business Systems Analyst

I want to receive the latest job alert for care navigator in westmead nsw

Explore jobs in more locations

About the role

About you

In return for your expertise, we offer:

About us

Job Seeker Tools

Employer Tools

Browse

Stay Connected