In-Demand Senior customer service representative Jobs in Western Australia

Senior Sales Representative, Perth
Arealytics —Perth WA
- $130,000 - $180,000 a year
- Full-time
- Remote
- CRM software
- Google Suite
- Management
Quick Apply
Duty Manager
Royal Automobile Club of WA —Western Australia
- Full-time
- Customer service
- First Aid Certification
- In-person
- Employee discount
11d
Fremantle Operations Manager
Qube —Western Australia
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Parental leave
Area Manager – Hospitality & Facilities Services
Compass Group Australia —Western Australia
- Full-time
- Leadership
- Communication skills
- Negotiation
Senior Technical Customer Support Engineer - Australia
ClickHouse —Perth WA
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
12d
Senior Human Resources Business Partner
Sandvik —Perth WA
- Full-time
- Communication skills
Sales Development Manager
Bapcor —Welshpool WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Quick Apply
Product Support Representative
Cummins Inc. —Perth WA
- Full-time
- Senior Secondary Certificate of Education
- Education
- No degree
- Health insurance
3d
Senior Project Engineer
Worley —Perth WA
- Management
- Construction experience
- Office experience
11d
Senior Project Contract Manager
ALSTOM —Perth WA
- Contract
- Engineering
- Parental leave
11d
Operations Manager, Energy
Downer Group —Perth WA
- Full-time
- Engineering
- Electrical experience
- Leadership
- Employee assistance program
5d
Biologics Sales Specialist – Dermatology (Launch Role) | Perth, WA (Including South Australia)
Galderma —Perth WA
- Hospital experience
- Parental leave
HSEQ Administrator- Bunbury
Qube —Bunbury WA
- Full-time
- Management
4d
SMP Sustaining Capital Projects Supervisor
Monadelphous —Karratha WA
- Contract
- Leadership
Electrical Supervisor - Karratha
Monadelphous —Karratha WA
- Contract
- Leadership
Senior Legal Counsel – Major Projects
Perth Airport —Perth Airport WA
- Full-time
- Free parking
Cyber Security Engineer
ALSTOM —Perth WA
- In-person
- Parental leave
- Gym membership

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Senior Sales Representative, Perth

Arealytics -
Perth WA

Quick Apply

Job Details

Full-time
$130,000 - $180,000 a year

Qualifications

CRM software
Google Suite
Cold calling
Management
Sales
Marketing
Customer service
Sales administration
Microsoft Office
Bachelor's degree
Computer skills
SaaS
Business
Leadership
Communication skills

Full Job Description

About Arealytics:

Arealytics was founded in 2018 and launched its first research market in Sydney in 2019, Melbourne in 2022, and most recently Brisbane in 2024. The company’s executive management has more than 25 years’ experience providing commercial real estate information and technology solutions to major markets internationally. The company has quickly become the leading provider of such information in Sydney, Melbourne, and Brisbane and is now focused on deepening its customer-base in those markets while also expanding its services into the remaining Australia Capital Markets.

Position Summary:

Total compensation for this position includes base salary +Super, and an uncapped sales incentive compensation plan.

The Senior Sales Representative is primarily tasked with meeting ongoing revenue growth targets in their market but is also responsible for analyzing industry trends to identify ways to improve company offerings, ensuring that customers are satisfied, and resolving customer concerns in a timely manner. To be a successful Senior Sales Representative, you should be persuasive and able to build rapport with customers. Ultimately, an outstanding Senior Sales Representative should be adept at negotiating terms of sale with customers, and demonstrate exceptional communication, leadership, and customer service skills.

Performance Duties:

Meet prospective and existing clients in-person at their office on an ongoing basis.
Generate new revenue targets by researching and analyzing potential prospects and sales options.
Service existing accounts and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales targets.
Meet sales revenue targets.
Lead and coordinate contract negotiations for a successful close.
Submit contracts following company pricing policies and procedures.
Keep management informed by actively maintaining all activity in the CRM.
Monitor competition by gathering current marketplace information on pricing, products, new products, etc.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Resolve customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to management.
Maintain professional and technical knowledge by attending industry conferences; reviewing professional publications; establishing personal networks; and participating in professional societies.
Develop relationships with prospects and recommend solutions to improve their production through the use of Arealytics. New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals.

Expectations:

Ensure that all assigned sales administration and customer service activities run smoothly.
Maintain accurate records of the total number of sales made, potential and existing customers, as well as other sales activities on a daily basis within the CRM.
Commercial real estate industry experience preferred.
Bachelor's degree in business management or administration, marketing, communications, or related field is preferred.
Proven sales experience.

Education/Qualifications:

1-3 years commercial real estate industry or SaaS sales experience required.
Bachelor’s degree in business, marketing or a related field is not required, but is desirable.
Excellent verbal and written communication skills.
Computer skills including experience with a CRM, Microsoft Office, and G-Suite.

We all must perform additional duties that may or may not be outside our specific area of expertise from time to time. The willingness that we exhibit to work as a team and to meet our challenges will be the key to our success.

We are an Equal Opportunity Employer granting equal employment opportunity to all qualified persons, without regard to race, color, gender, age, disability, religion, sexual orientation, national origin, or veteran status.

Quick Apply

Refine Your Search

senior customer service representative jobs in western australia

Senior Sales Representative, Perth

Duty Manager

Fremantle Operations Manager

Area Manager – Hospitality & Facilities Services

Senior Technical Customer Support Engineer - Australia

Senior Human Resources Business Partner

Sales Development Manager

Product Support Representative

Senior Project Engineer

Senior Project Contract Manager

Operations Manager, Energy

Biologics Sales Specialist – Dermatology (Launch Role) | Perth, WA (Including South Australia)

HSEQ Administrator- Bunbury

SMP Sustaining Capital Projects Supervisor

Electrical Supervisor - Karratha

Senior Legal Counsel – Major Projects

Cyber Security Engineer

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